Senior AE - Account Manager Salesforce Employee Review

3.0
Jan 17, 2019
Recommend
CEO approval
Business outlook

Pros

Outstanding Product and ability to anticipate future correctly as they always seem to make the correct choices around Roadmap. Salesforce prides itself on #Ohana which means family. It is core value/belief of company and makes it an incredible company to work for; Unless you are in Sales

Cons

3 things have changed for me as having been with company for long time and I consider them all Cons 1. Salesforce prides itself on #ohana which is family. Salesforce #ohana is vibrabnt and alive and incredible. Unless you are in Sales in which case its non existent. It is run old school the Oracle way. 2. Customers suffer the most as they did when Sales Leadership ran Oracle. Salesforce is ruthless in scraping every penny from the client, making MSA difficult by not giving an inch on anything. Management wants the number period, if it helps the customer thats a bonus. 3. Execs get paid AE's do not. There are essentially 4 - 5 levels of Sales Management before you get to Keith Block. On the Ground Floor 7 AE's may each carry a number such as $2,000,000 US. There RVP number is not $14,000,000 but about $10 or $11,000,0000. This continues up the management change so at the highest level they will carry a quota that will significantly less the what the AE's carry. End result is Significant amount of reps will be below 50% attainment and my guess is a few percent will knock it out and may 10 to 15% actually hit their number. Opportunity to make real money like in the old days is very slim. Lot of Starving AE's which the company does not seem to mind as they make it very clear there are 10 people behind you waiting for your job.

Explore other reviews about Salesforce

5.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

Great culture and they take very good care of their employees. Unlimited PTO (within reason) and generous benefits.

Cons

My entire department was eliminated when they did their 10% reduction on the workforce.

4.0
Jul 9, 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I've spent over 8 years with Salesforce in various management and individual contributor roles, all customer or partner facing. Some of the pros: - vibrant, fast paced culture - smart, fun, aggressive colleagues - management is focused on latest tech trends and staying or becoming a leader for many of them - by and large, customers and partners are very positive about the technology - good benefits and perqs - hip urban culture at HQ - a chart-your-own-course mentality that rewards those who aggressively seek out the job they want and pursue it, or sometimes even create it

Cons

After my long tenure and many Dreamforce conferences, I'm nearly fried. To say the culture is fast paced and the focus is always changing is an understatement. The reason Salesforce always seems on top, and chasing the latest trend, and in the press, is because employees are expected to run harder, carry more, cheer loudly, and pivot constantly. It's the world's biggest startup in behavior. But at the same time, with the recent influx of top career sales leaders from Oracle and what appears to be a board-level mandate for doubling revenue, employees are being asked to do even more with even less, fill higher quotas with smaller territories, less help, and the big company bureaucracy is rearing it's ugly head. Worse still is the politics. When you hire a bunch of smart, aggressive people, and put them in an environment of outsized expectations, throw in a bunch of re-orgs and changing management, and sprinkle with uncertainty and constantly changing priorities, you inevitably get people back stabbing each other and throwing others under the bus to appear smarter and more worthy of promotion. The few at the top will get very, very rich. The rest will lose the sense of personal ownership and start to wonder why they've given up health and family

782
avatar
Salesforce Response
2y
It's not often that you get the opportunity to respond to a review 10 years in but your comprehensive and thoughtful review has managed to hold on as one of our most popular even a decade in :) It’s exciting to see that the things we love most about the Salesforce of today — super smart colleagues, being at the forefront of tech trends and establishing ourselves as leaders in the space, great benefits and perks to name a few — haven’t changed in the past 10 years. We acknowledge the challenges you faced, such as the pace, shifting priorities, and internal politics. Your advice on maintaining our foundational vision while avoiding big-company bureaucracy is helpful as we continue to grow as the #1 AI CRM. Salesforce is committed to balancing growth with employee well-being and staying true to our core values. We appreciate your insights and dedication over the years. Thanks again for your feedback!
See reviews by: Helpful|Rating|Date|All