Depends on your department - Anonymous employee Salesforce Employee Review

3.0
Sep 2, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Salesforce, as a whole, is by far the best company I could wish to work for. It was my dream company to work for, mainly because of the culture. Beyond the in-house perks, there’s the 56 hours a year we are given to volunteer and give back in pretty much anyway you see fit. The benefits are superior to any company I’ve worked for. The buildings are a pleasure to work in each day. They focus on wellness and striking a good work-life balance. And in all earnesty, want to, and do give back to our communities.

Cons

Unfortunately, all of the above is not available across the board. My manager has, short of explicitly saying it, told us we can only volunteer 15 hours a year, to create only one career development goal, “he doesn’t care what it is”, rolls his eyes at the thought of us taking advantage of the company’s championed cause of meditation, told us we aren’t allowed to take ANY time off for a six month period every single year. And to top it off, he’s the biggest micromanager I have ever worked for in my career. You better be the first one there, and last to leave, finishing work at home doesn’t “count”. And not once, has he ever complimented or commended any of us. Doctor appointment? Have a family commitment during the week? Better not make a habit of it. God forbid you have something going on that requires frequent doctor visits. If we want to grow our skill sets via Trailhead, better do it after hours or on the weekend. Mind you, I talk to other people in the company and they are appalled that this is happening. My ratings are based on my specific experience, and do not represent the typical Salesforce experience. I thought it was just him, and some of it certainly is, but the whole department is toxic. There’s turnover left and right, every couple of weeks it seems another coworker chooses to leave the company. And if the VP cared, they would do something. It’s blatant. I have thought of raising the issue to HR but it’s obvious these people have been here a long time, and make someone above them happy, so it’s pointless.

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Salesforce Response
7y
Thank you for your detailed feedback. The management behaviors you've described in your review are contrary to our values, and we would like to learn more so we can better address the concerns you've raised. Please reach out to your Employee Success Business Partner or, if you prefer, you can provide more details anonymously by contacting our third-party provider Ethicspoint at http://www.salesforce.ethicspoint.com/. Doing so will help us work to directly address the concerns you raise in your review and ultimately make the workplace better for everyone.

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Cons

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4.0
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Recommend
CEO approval
Business outlook

Pros

I've spent over 8 years with Salesforce in various management and individual contributor roles, all customer or partner facing. Some of the pros: - vibrant, fast paced culture - smart, fun, aggressive colleagues - management is focused on latest tech trends and staying or becoming a leader for many of them - by and large, customers and partners are very positive about the technology - good benefits and perqs - hip urban culture at HQ - a chart-your-own-course mentality that rewards those who aggressively seek out the job they want and pursue it, or sometimes even create it

Cons

After my long tenure and many Dreamforce conferences, I'm nearly fried. To say the culture is fast paced and the focus is always changing is an understatement. The reason Salesforce always seems on top, and chasing the latest trend, and in the press, is because employees are expected to run harder, carry more, cheer loudly, and pivot constantly. It's the world's biggest startup in behavior. But at the same time, with the recent influx of top career sales leaders from Oracle and what appears to be a board-level mandate for doubling revenue, employees are being asked to do even more with even less, fill higher quotas with smaller territories, less help, and the big company bureaucracy is rearing it's ugly head. Worse still is the politics. When you hire a bunch of smart, aggressive people, and put them in an environment of outsized expectations, throw in a bunch of re-orgs and changing management, and sprinkle with uncertainty and constantly changing priorities, you inevitably get people back stabbing each other and throwing others under the bus to appear smarter and more worthy of promotion. The few at the top will get very, very rich. The rest will lose the sense of personal ownership and start to wonder why they've given up health and family

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Salesforce Response
1y
It's not often that you get the opportunity to respond to a review 10 years in but your comprehensive and thoughtful review has managed to hold on as one of our most popular even a decade in :) It’s exciting to see that the things we love most about the Salesforce of today — super smart colleagues, being at the forefront of tech trends and establishing ourselves as leaders in the space, great benefits and perks to name a few — haven’t changed in the past 10 years. We acknowledge the challenges you faced, such as the pace, shifting priorities, and internal politics. Your advice on maintaining our foundational vision while avoiding big-company bureaucracy is helpful as we continue to grow as the #1 AI CRM. Salesforce is committed to balancing growth with employee well-being and staying true to our core values. We appreciate your insights and dedication over the years. Thanks again for your feedback!
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