A safe harbor for prima-donnas. Quality of software work is very low. - Lead Member of Technical Staff Salesforce Employee Review

1.0
May 18, 2012
Recommend
CEO approval
Business outlook

Pros

Pay is great. But the stock options and bonuses serve as a gilded whip to hold over employee's heads. If you put aside your better technical judgements as an engineer you'll get along fine here. If you're able to juggle being harassed by a co-worker every five minutes on IM, e-mail or phone and can still get productive work done, you may like it here. You'll learn about about Agile development and how it can really work - in spite of the fact that group managers ignore the great recommendations of the agile training team. During your first few weeks, do some careful analysis on the source code you'll be working with. There's a sense at the company's that it's somehow infallible and should not be questioned. If you disagree with that view on solid technical grounds, you'll be able to quickly determine whether or not you want to stay on. So, that transparency is a good thing. The software release process and software upgrade process is good. So, you'll learn a lot about that. Training is pretty good, but corporate policy has many self-conflicting points.

Cons

Don't expect to impact the software products in a meaningful way while you are there. What you see when you get hired in terms of software coding practices is what you'll be expected to follow. And, unfortunately, there's lots of room for improvement. If you interview here, ask specific technical questions about software best practices and you're likely to get a clever "non-answer." A lot of nice talk about what could be done, but nothing specific that translates into actual work quality. While the Salesforce agile approach has all the ingredients a successful team can rely on, the use of those practices is whimsical. The management puts its confidence into junior employees who don't know a thing about building quality software. The middle management is useless on projects. The senior engineers are targets that get poked at ruthlessly. The website products are passable in quality, but the other products like mobile are lame. Lots of false starts and recalled releases from what I saw/heard from those teams. The product vision for the company is unrealistic and egotistical. Management professes that it wants their applications to have an "addictive" quality, but they don't even know how to approach that problem. I am glad I'm not there.

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5.0
Jun 17, 2026
Recommend
CEO approval
Business outlook

Pros

Great culture and team. Supportive

Cons

Don’t really have bad things to say.

4.0
Jul 9, 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I've spent over 8 years with Salesforce in various management and individual contributor roles, all customer or partner facing. Some of the pros: - vibrant, fast paced culture - smart, fun, aggressive colleagues - management is focused on latest tech trends and staying or becoming a leader for many of them - by and large, customers and partners are very positive about the technology - good benefits and perqs - hip urban culture at HQ - a chart-your-own-course mentality that rewards those who aggressively seek out the job they want and pursue it, or sometimes even create it

Cons

After my long tenure and many Dreamforce conferences, I'm nearly fried. To say the culture is fast paced and the focus is always changing is an understatement. The reason Salesforce always seems on top, and chasing the latest trend, and in the press, is because employees are expected to run harder, carry more, cheer loudly, and pivot constantly. It's the world's biggest startup in behavior. But at the same time, with the recent influx of top career sales leaders from Oracle and what appears to be a board-level mandate for doubling revenue, employees are being asked to do even more with even less, fill higher quotas with smaller territories, less help, and the big company bureaucracy is rearing it's ugly head. Worse still is the politics. When you hire a bunch of smart, aggressive people, and put them in an environment of outsized expectations, throw in a bunch of re-orgs and changing management, and sprinkle with uncertainty and constantly changing priorities, you inevitably get people back stabbing each other and throwing others under the bus to appear smarter and more worthy of promotion. The few at the top will get very, very rich. The rest will lose the sense of personal ownership and start to wonder why they've given up health and family

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Salesforce Response
2y
It's not often that you get the opportunity to respond to a review 10 years in but your comprehensive and thoughtful review has managed to hold on as one of our most popular even a decade in :) It’s exciting to see that the things we love most about the Salesforce of today — super smart colleagues, being at the forefront of tech trends and establishing ourselves as leaders in the space, great benefits and perks to name a few — haven’t changed in the past 10 years. We acknowledge the challenges you faced, such as the pace, shifting priorities, and internal politics. Your advice on maintaining our foundational vision while avoiding big-company bureaucracy is helpful as we continue to grow as the #1 AI CRM. Salesforce is committed to balancing growth with employee well-being and staying true to our core values. We appreciate your insights and dedication over the years. Thanks again for your feedback!
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