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CIBC Reviews
Updated Nov 29, 2023
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Full-time, Part-time
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Found 7,941 of over 9K reviews
77% Recommend to a Friend
87% Approve of CEO
Found 7,878 of over 9K reviews
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Recommend to a Friend
Approve of CEO
Victor Dodig
3,383 Ratings
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Pros
- "You’ll never grow rich in banking but you can have a successful career for yourself here with high benefits and good match." (in 680 reviews)
Cons
- "Pay is low and you're expected to do way more than what your job description entails" (in 396 reviews)
- "Long hours and they only pay for 10.5 hours of overtime and you will end up working for free." (in 100 reviews)
Ratings by Demographics
This rating reflects the overall rating of CIBC and is not affected by filters.
- 5.0FEATURED REVIEWJul 6, 2023Marketing SpecialistCurrent Employee, more than 1 yearToronto, ON
Pros
Every team is different, but the overall culture at CIBC is supportive and tries hard to look for opportunities for people to grow within their role. The bank offers lots of trainings and career paths including opportunities to work in other departments you might be interested in. You'll meet lots of people who came from different areas of the bank, which can add a good point of view to your department. CIBC also has benefits like a defined benefit pension program, which guarantees you a specific amount of money (defined benefit) per month when you retire. They take care of this (you don't need to contribute money to it, they do it all for you) and you get to take this with you when you leave. That's guaranteed money for when you retire (similar to a RRSP - except you don't put any of your own money into it). There's also 5k's worth of Mental Health benefits paid back at 100% so that's pretty much free therapy, weekly, every year. They've got good banking offers like free checking accounts and credit cards, and a 5K interest-free loan you can use for justabout anything you want (they call it a purpose loan). Overall - it's a really solid place to work when it comes to benefits. You can tell they pay attention to it.
Cons
Your salary isn't as competitive as it can be at other banks - but some of the benefits help with that. Also, it's a bank, so it's a massive organization. That means if you're a corporate employee (not in a branch) you might spend lots of your time spent bringing people from other departments up to speed on your projects, and launching programs can take what seems like forever to get done. The politics of the place can be annoying - but you just need to shoot your shot sometimes and not let that stuff weigh you down, because there's huge opportunity to make a difference in a company that affects millions of people.
1 - 5.0Nov 7, 2023TellerFormer EmployeeThornhill, ON
Pros
Its awesome and beautiful place
Cons
Too much crowded in weekdays
- 1.0Nov 13, 2023Customer Servce RepresentativeFormer Employee, more than 1 yearMontreal, QC
Pros
Flexible hours, offers supposedly (paid) extra vacation days but they forget to mention that it is paid by us not by CIBC
Cons
I mean, where do I even start. They spend half of the training explaining the culture and how “woke” they are. They bait you into this lala land where everyone seems to be so happy and satisfied working at CIBC. In the end, you end up getting cross trained into different departments learning bunch of new procedures and systems (for the same pay), taking calls back to back where clients are mad and obnoxious. Clients at cibc think they are all financial advisors and know more than anyone, so when something doesn’t go their way they take it out on you. No salary increase because of recession due to Covid. Awww, poor cibc, can’t afford to raise salaries when they’re basically making billions every year. All that happy land in the beginning, just to realize that you’re a small number to them. So don’t be fooled and get out, there are other jobs that pay better and are less stressful
- 4.0Nov 13, 2023Senior Solution ArchitectCurrent Employee, more than 3 yearsToronto, ON
Pros
Exceptional Work-Life Balance: CIBC truly understands the importance of personal time and mental well-being. Flexible working hours and the option to work remotely have been a game-changer. It's refreshing to work for a company that values employee health and family time as much as professional achievements. Supportive Management: The management team is incredibly supportive. They are always open to feedback and genuinely care about the employees' needs. This open-door policy has created a positive and inclusive work environment. Employee Wellness Programs: The company offers various wellness programs and activities that cater to mental and physical health. These initiatives not only boost morale but also demonstrate the company's commitment to its employees' overall well-being
Cons
Salary Structure: While the work-life balance is commendable, the salary structure at CIBC is an area that needs improvement. The pay scales are not as competitive as they could be, especially considering the industry standards. This aspect can be a bit disheartening for those who are striving for financial growth alongside professional development. Limited Financial Incentives: The lack of substantial bonuses or financial incentives is another downside. Recognizing and rewarding employees' hard work through more competitive financial benefits could greatly enhance job satisfaction
- 4.0Sept 28, 2023Associate Financial AdvisorCurrent Employee, less than 1 year
Pros
The work environment is great Speaking from my experience and at my branch, sales are not pushed. targets are not the main goal. Doing what’s best for the client is priority and then the targets will come. It makes for a more enjoyable and less stressful experience. Compensation is good. With the ability to improve profit sharing bonus based on performance. Vacation is good (3 weeks to start, even during probation) as well as the opportunity to buy more vacation. You also get 3 personal days and 1 purpose day. I can’t speak to other branches as work environment very much depends on the branch manager and where you’re located. But I have had nothing but a good experience.
Cons
Technology can be lacking creating frustrations and consuming lots of time trying to resolve problems throughout the day which can take away from progress and affect client experience. The lack of staff causes backlog in processing operational procedures and applications. As well as less staff in branch to handle foot traffic and walk in client requests.
- 1.0Nov 25, 2023Financial Services RepresentativeCurrent Employee, more than 1 yearMontreal, QC
Pros
Working at a bank you get many benefits and looks good in a resume
Cons
Managers are tyrants and perverts. This place will stress you out to a point that it can because scary and employee turnover is way above average.
- 5.0Nov 29, 2023SalesCurrent Employee
Pros
excellent and encouraging work environment that fosters growth
Cons
income subject to economic factors and profitability
- 4.0Nov 28, 2023Technical WriterFormer Employee, more than 1 yearToronto, ON
Pros
Professional, good pay, good team members,
Cons
None that I can recall.
- 4.0Jul 27, 2023Fruad AnalystFormer Employee, more than 1 yearToronto, ON
Pros
1. Impactful Work: As a Fraud Analyst at CIBC, I had the opportunity to make a meaningful impact on the bank's security and protect customers from financial fraud. The work was challenging but immensely rewarding, knowing that I played a crucial role in safeguarding people's hard-earned money. 2. Collaborative Environment: The work culture at CIBC fostered collaboration and teamwork. Colleagues were always willing to share their knowledge and expertise, making it easier to solve complex cases and stay updated on the latest fraud trends and prevention techniques. 3. Professional Development: CIBC prioritizes the growth and development of its employees. As a Fraud Analyst, I had access to various training programs and workshops that helped enhance my analytical and investigative skills, allowing me to excel in my role. 4. Cutting-edge Technology: The bank invested in advanced fraud detection and prevention tools, which made our job as analysts more effective and efficient. Utilizing the latest technologies helped us stay ahead of fraudsters and protect our customers' assets.
Cons
1. High-pressure Environment: Dealing with financial fraud can be stressful and demanding. The high-pressure nature of the job sometimes resulted in tight deadlines and long hours, which might not be suitable for everyone. 2. Constantly Evolving Fraud Landscape: Financial criminals are constantly finding new ways to commit fraud, which meant that we had to adapt quickly to new challenges. Staying up-to-date with emerging fraud trends required a lot of effort and continuous learning. 3. Limited Career Advancement: While CIBC did provide opportunities for professional growth, the career advancement path for Fraud Analysts seemed somewhat limited. Moving up to higher positions within the fraud department could be challenging due to limited openings.
2 - 4.0Nov 26, 2023Anonymous EmployeeCurrent Employee, more than 1 year
Pros
Good work life balance and respect for individuals
Cons
Some managers are not knowledgeable ,egoistic and can make life miserable for their team
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CIBC Reviews FAQs
CIBC has an overall rating of 3.9 out of 5, based on over 9,275 reviews left anonymously by employees. 77% of employees would recommend working at CIBC to a friend and 71% have a positive outlook for the business. This rating has been stable over the past 12 months.
77% of CIBC employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated CIBC 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.
