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      CIBC

      Engaged employer

      CIBC Reviews

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      4.0

      78% would recommend to a friend

      (9,934 total reviews)
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      Harry Culham

      82% approve of CEO

      74% positive business outlook

      Ratings by category

      4.2

      Diversity and inclusion

      4.0

      Culture and values

      3.9

      Work/Life balance

      3.8

      Career opportunities

      3.7

      Senior management

      3.6

      Compensation and benefits

      CIBC has an employee rating of 4.0 out of 5 stars, based on 9,934 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CIBC employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      10K reviews
      4.0
      Jun 2, 2026

      Comprehensive benefits but high-pressure workload and training gaps

      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      As a big company, the benefits are comprehensive, and the starting salary is reasonable. However, there is a significant difference between branches. The workload also varies greatly depending on the location. If you get assigned to a branch in a good neighborhood, it is generally recommended. However, at my branch, there are often long lineups, which means overtime is common, sometimes staying until 6:00 or even 6:30 pm.

      Cons

      There is no structured training before you start . You are expected to handle cash and client accounts right away(thrown to the counter), which makes the job fairly high-pressure and…You are expected to handle cash and client accounts right away, which makes the job fairly high-pressure and high-risk. If you have a responsible and detail-oriented supervisor, that helps a lot. But if the branch is extremely busy and you are largely left to figure things out on your own, I would not recommend this job, as the pay does not justify the level of risk. Pretty much everyone makes mistakes at some point, big or small. Unless you can stick it out for over a year and transition into a financial advisor role, but given the current economic climate, which comes with its own pressure, hitting sales targets can be quite challenging. Think about whether this is really the career path you are looking for.

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      ReviewsCIBC reviews

      Glassdoor has 11,799 CIBC reviews submitted anonymously by CIBC employees. Read employee reviews and ratings on Glassdoor to decide if CIBC is right for you.