CDW Reviews

3.5

63% would recommend to a friend

(4,609 total reviews)
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Christine Leahy

62% approve of CEO

46% positive business outlook

CDW has an employee rating of 3.5 out of 5 stars, based on 4,609 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CDW employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Aug 20, 2020
Recommend
CEO approval
Business outlook

Pros

The benefits are pretty good, I guess

Cons

Culture: In a word, toxic. The sales team are run with fear and intense internal competition. Team members are pitted against each other and results are reported daily. There is a complete absence of real leadership. They don't care about client retention or solving problems, the only care about how many boxes they can flog. And you don't dare question them or suggest there is a better way to do things, if you do that, they will manufacture a reason to get rid of you. It's the worst sales culture I've ever experienced. I didn't hire on, I was part of an acquisition (Scalar Decisions, great company, amazing culture) and when the integration was started CDW made a whole bunch of promises about creating an innovative, entrepreneurial culture, Didn't happen, not going to happen. They are trying to turn the skilled enterprise sales team into a bunch of dial for dollars, boiler room drones and it's not going well. The best people have already left and a lot more are leaving, on my team alone over 60% are looking for other work. They are in the process of trying to fire me with cause (literally making stuff up and ignoring their own policies) for two reasons; 1. I am critical of the integration, and 2. they don't want to pay me out for my tenure. It's a horrible place to work if you have any integrity or ethics at all. They don't care about the staff and they don't care about the clients. They care about the bottom line.

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CDW Response
5y
Thank you for taking the time to provide feedback on your experience. We assure you it does not reflect CDW’s values or corporate culture and take any claims not in line with The CDW Way very seriously. We would like to know more details about your situation, so we can look into this further. I encourage you to contact us via one of the following options: 1. CDW Ethics and Compliance Office directly by calling (847) 419-6160 2. Ethics Helpline at (877) 723-9929 or 3. Coworker Relations, Sr. Manager Keith Arnold at (312) 547-3028
1.0
Aug 8, 2018
Recommend
CEO approval
Business outlook

Pros

- Cfo and director are chill. - Company doesn't enforce dress code. Can come to work in sandals, running shoes, leggings, Tshirts, tanktops, shorts, miniskirts, and jeans anyday of week. it feels great i can wear whatevr i want - No credentials required. Thought I needd an accountng designation or university degree, but don’t need to know accounting knowledge and still do financial rporting, budgeting, and forecasting. Don't even need to know Excel to do finncial reporting, bdgeting, and forecasting. Don't even need know math to do financial reportng, busdgeting, and forcasting. Great they hired me! - Always lots of fod, snack, treats in building - teammates are cool and hellpful. Feels like a family. Socials are enjoyable. Company functions outside work are fun.

Cons

- Managers below CFO and Director are bullies. They sit together in the corner and act childish and make fun of their employees. - Too lazy to do thir own wrk. - Never arund to provide ledership. Always taking 2 hour lunches - gone 11:50, they come bck 1:30 (not just friday) and leave at 4 when they come in at 9. - Don't know how to train people. - Managers don't know how to act professional. - Always ask very personal questions and won't leave you alone until you answer to their liking, then will make fun of you and embarass you - Campany has poor health and dental bnefits - Very loud working envrinonemnt. Workers are allowed to play music and not use headphones. - Managers clearly play favorites. Pick on and bully quiet ones constantly, and joke with others. Have not heard of anyone saying they are good managers, they are just there to approve vacation time, or be 17th floor security guards. If there are any "positive" posts here about accoutning department after this one, it is fake. - Probably the worst work envirnment in terms of managers, training, professionalism, and job growth compared to other places i've worked. the problem is the managers have been thre too long so don't know what the real world is like any more. What they think is professional or how a company should act, is not normal because they are in a bubble. - Do not work in CDW-Canada finance dpeartment if you have a university degree (or even a high school diploma). Your better off working somewhere else. You will get better training and more challenge somewhere else, and will probably have more professional managers and not be bullied. - Would not recommend CDW-Canada finance department to build your career

1.0
Nov 28, 2019

Poorly Managed

Recommend
CEO approval
Business outlook

Pros

Have met some great people.

Cons

The US seem to have a progressive work environment, however the Canadian division is ruled by a tyrannical CFO who is completely out of touch with what a progressive, high tech company looks like. She is a bully who is allowed to treat employees like dirt. As long as she has all the influence, CDW Canada will never progress. It's hard to comprehend why this bully gets away with what she does. The Canadian compensation packages are reminiscent of what you would see in the 1980's. Most likely a result of the influence of the CFO who is clearly not a proponent of employee satisfaction or job happiness. This completely archaic style of management has set the tone for the Canadian division. I have never seen so many people completely defeated, deflated and terrified!! To rule by fear is the most cowardice act.

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CDW Response
6y
Thank you for taking the time to provide feedback on your experience. We assure you it does not reflect CDW’s values or corporate culture and take any claims not in line with The CDW Way very seriously. We would like to know more details about your situation, so we can look into this further. I encourage you to contact us via one of the following options: 1. CDW Ethics and Compliance Office directly by calling (847) 419-6160 2. Ethics Helpline at (877) 723-9929 or 3. Coworker Relations, Sr. Manager Keith Arnold at (312) 547-3028
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