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BCAA

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BCAA

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BCAA Reviews

Updated Jan. 14, 2023

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Found 272 of over 292 reviews
3.7
72% Recommend to a Friend
BCAA President and CEO Eric Hopkins
79% Approve of CEO

Found 272 of over 292 reviews

3.7
72%
Recommend to a Friend
79%
Approve of CEO
BCAA President and CEO Eric Hopkins
Eric Hopkins
60 Ratings
Pros
  • "Nice people good work life balance(in 23 reviews)

  • "Good benefits with RRSP matching(in 11 reviews)

  • Cons
  • "work life balance could be much better: some work or projects require extra time(in 6 reviews)

  • "although parking is free at head office, there are not enough spaces for everyone so some of it is off-site (a 5 minute walk away)(in 7 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of BCAA and is not affected by filters.

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    1. 5.0
      Former Employee

      Great company

      Jan. 12, 2023 - Project Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      very good company for work

      Cons

      I don't think there is any right now

      Be the first to find this review helpful
    2. 3.0
      Current Employee

      Decent place to work

      Jan. 14, 2023 - Member Service Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Positive environment, friendly people, room for advancement

      Cons

      Entitled customer base, high call volumes with little breaks in between, the expectation to do multiple interviews to change positions with no regard or the quality of your work, just the outcome of the interview.

      1 person found this review helpful
    3. Join the BCAA team
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    4. 4.0
      Current Employee, less than 1 year

      An enjoyable working environment

      Dec. 27, 2022 - IT department engineer in Vancouver, BC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      An enjoyable working environment Good management

      Cons

      nothing specific that I can think of

      Be the first to find this review helpful
    5. 3.0
      Current Employee

      Salary

      Jan. 2, 2023 - Licensed Insurance Agent in Vancouver, BC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good work place Nice colleagues

      Cons

      Low Pay compare to other company

      Be the first to find this review helpful
    6. 3.0
      Current Employee, more than 3 years

      Review of BCAA

      Dec. 23, 2022 - SERVICE ADVISOR 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fair wages and Benefits for position

      Cons

      Not sure that head office is really in touch with the local service branches

      1 person found this review helpful
    7. 3.0
      Current Employee

      service advisor

      Dec. 14, 2022 - Customer Service Advisor in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      good benefits paid vacation easy

      Cons

      repetitive work have to complete multiple exams

      Be the first to find this review helpful
    8. 3.0
      Current Employee, more than 10 years

      15 year employee

      Nov. 27, 2022 - Roadside Assistance in Burnaby, BC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Benefits. Shift work. Modern. Large brand.

      Cons

      Lack of leadership by example, tons by hands off policy. Cumbersome systems. Half the company is union and half is not.

      Continue reading
      1 person found this review helpful
    9. 5.0
      Current Employee, more than 5 years

      Great company, Great people!

      Nov. 9, 2022 - Anonymous Employee in Burnaby, BC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      BCAA is by far the best I've worked for. They really care about their people - they don't just say it, they put it into action. They have a stellar training program for insurance people and a leadership development program for anyone that's interested in developing their career or trying something new. People are happy to see each other and pull together on the big projects. It's refreshing. I really feel proud to say that I work here.

      Cons

      The head office is in Burnaby and not on a skytrain line, but they provide shuttles between the station and office.

      1 person found this review helpful

      BCAA Response

      Thanks for taking the time to write this 5 star review! We pride ourselves in providing training and development opportunities for our people, and are happy to hear that you're proud to work here too.

    10. 5.0
      Current Employee, less than 1 year

      Amazing Company

      Nov. 11, 2022 - Insurance Service Advisor 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great company to work for, really people focused and understanding overall. They invest back into the company and not into the head honchos paychecks. SO MUCH GOOD!

      Cons

      None. Literally none. Maybe that they care too much (only because I have to put 5 words haha!)

      Continue reading
      Be the first to find this review helpful

      BCAA Response

      Happy to hear you are having a great experience so far. Thank you very much for the feedback!

    11. 4.0
      Current Employee, more than 3 years

      great environment

      Nov. 2, 2022 - Field Adjuster 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -great team and supporting management

      Cons

      -no training for leadership roles

      Be the first to find this review helpful
    Viewing 1 - 10 of 272 Reviews
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    BCAA Reviews FAQs

    BCAA has an overall rating of 3.7 out of 5, based on over 292 reviews left anonymously by employees. 72% of employees would recommend working at BCAA to a friend and 56% have a positive outlook for the business. This rating has decreased by -6% over the last 12 months.

    According to anonymously submitted Glassdoor reviews, BCAA employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at BCAA. This rating has improved by 2% over the last 12 months.

    72% of BCAA employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated BCAA 3.9 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

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    Glassdoor has 292 BCAA reviews submitted anonymously by BCAA employees. Read employee reviews and ratings on Glassdoor to decide if BCAA is right for you.