BCAA Reviews | Glassdoor.ca

BCAA Reviews

Updated 8 March, 2019
124 reviews

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3.6
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Employee Reviews

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Pros
  • "Work/life Balance (35 hour workweek)" (in 11 reviews)

  • "Nice co-workers, free coffee and tea" (in 4 reviews)

Cons
  • "work life balance could be much better: some work or projects require extra time" (in 3 reviews)

  • "no communication on a lot of the changes that happen from head office" (in 3 reviews)

More Pros and Cons

  1. Featured Review

    "I had a great time at BCAA!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Scrum Master in Burnaby, BC
    Former Employee - Scrum Master in Burnaby, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at BCAA full-time (More than 3 years)

    Pros

    Amazing people, great environment! BCAA was a big school for me, moving from a Senior Developer role to ScrumMaster. I always had the appropriate support from management, and that was key for the agile adoption within our area.

    Great CEO & long-term Vision. Benefits are fantastic! Flexibility.

    Cons

    I believe someone posted under my title... Just to be clear, I had a great experience! It was a hard decision for mr to leave the company!

    Advice to Management

    Keep up with the hard work! On my opinion, you guys are on the right path!

    BCAA Response

    4 Dec, 2018 – Talent Acquisition Specialist

    Thank you for your feedback. We appreciate you taking the time to share your experience and we are glad to hear that you enjoyed your time at BCAA. All the best!


  2. "Wonderful place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SERVICE ADVISOR in West Kelowna, BC
    Former Employee - SERVICE ADVISOR in West Kelowna, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at BCAA (More than a year)

    Pros

    Development opportunities exist and there is room to advance within the company. Very friendly environment to work in and lots of support for learning.

    Cons

    I can't think of any right now

  3. "A "Platinum Employer" for a reason"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BCAA full-time

    Pros

    Great people to work with, good benefits, a lot of recognition, opportunities to gain new skills in different kinds of insurance, and competitive pay with commission. From experience, amazing place to work while you're a university student or new graduate who's starting out.

    Cons

    Opportunities to move up in corporate ladder are very limited and can take a LONG time. Good place to gain experience and use as leverage when applying for other jobs as BCAA is very well-known.

    Advice to Management

    Speed up hiring process when service locations are short-staffed.


  4. "Read the fine print: You will not be properly compensated"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Membership Representative in Burnaby, BC
    Former Employee - Membership Representative in Burnaby, BC
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at BCAA full-time (Less than a year)

    Pros

    Good training process. Comfortable office

    Cons

    Zero communication about salary . HR does not respond to concerns

    Advice to Management

    Absolutely no full time employee can afford to work here . Our hiring class all received less than $800 per cheque ( membership services makes approximately $1500 a month at best). When requested a detailed understanding of what my pay stub looked like at three times feeling shorted, no one provided this . It doesn’t matter how nice the office is, if your own people can’t afford to pay their bills, no one is going to be happy here . The job is easy but there is no way to live on this amount of money . For that reason I quit . I would say they need to put less into their salad bar and more into making it so full time employees can pay their bills . Would not recommend unless you are a student who lives at home or has a spouse who pays the bills .

    BCAA Response

    1 Apr, 2019 – Talent Acquisition Specialist

    Thank you for your feedback. We strive to provide all BCAA team members with a comprehensive and competitive total rewards package. This includes competitive base salaries that are continuously... More


  5. "Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SERVICE ADVISOR
    Current Employee - SERVICE ADVISOR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BCAA (More than 3 years)

    Pros

    Good work life balance and training

    Cons

    Slow growth,lower salaries than other companies for positions


  6. "Assistant manager finance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at BCAA full-time

    Pros

    Flexibility of schedule with meaningful

    Cons

    Career progression ambiguity and uncertainty


  7. "Claims Adjuster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at BCAA full-time

    Pros

    Subsidized cafeteria
    Free coffee/tea
    Gym at the HQ

    Cons

    Poor management
    Short staffed
    Terrible moral
    Managers do NOT have your back when they've already agreed with you on something and customer pushes/complains. They turn around and agree with the customer and make you seem like the bad cop.
    Bad training for new hires with zero/little experience. They're NOT equipped to handle the claims they're handling.
    You're pretty much set up to fail at your job (because of the workload) so don't count on a good job review either.

    Advice to Management

    As the whole claims department - we've asked and asked many many time to change how claims are handled (more black and white - too much paying out claims that we're not suppose to pay out on. Ie. Fence rot...).
    Super short staffed = swamped with files

    If I could warn everyone to not apply into the claims department...I would. Avoid going into the claims department if you could. It's a very toxic environment to work in.

    BCAA Response

    24 Jan, 2019 – Manager, Talent Acquisition

    Thank you for taking the time to provide your feedback. We strive to continuously learn from the diverse range of experiences (positive or constructive) from our team members, and would like to... More

  8. "Terrible Place to Work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at BCAA full-time

    Pros

    Transparency in salaries and bonuses

    Cons

    Terrible place to work for. Don't keep up their promises and make your life a living hell when you leave. Don't feel any support and empathy is fake.


  9. "BCAA Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good pay
    Great team
    Great benefits
    Flexible scheduling

    Cons

    Commission structure is awful
    Management can be bad

    Advice to Management

    Pay more commision


  10. "Good Company but if you end up in a bad team, not so good."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative in Burnaby, BC
    Former Employee - Administrative in Burnaby, BC
    Doesn't Recommend
    Approves of CEO

    I worked at BCAA full-time (Less than a year)

    Pros

    fairness and transparency with salaries

    Cons

    management style and support is lacking

    Advice to Management

    some managers can use effective leadership training on how to communicate with the employees