BCAA Reviews

Updated Sep 14, 2021

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Found 217 of over 231 reviews

4.0
73%
Recommend to a Friend
82%
Approve of CEO
BCAA President and CEO Eric Hopkins
Eric Hopkins
30 Ratings
Pros
  • "Benefits package, supportive management, great work life balance(in 18 reviews)

  • "Great benefits and team support(in 10 reviews)

  • Cons
  • "although parking is free at head office, there are not enough spaces for everyone so some of it is off-site (a 5 minute walk away)(in 7 reviews)

  • "Upper management is not well aware of the realities of the frontline always and make dreamy pie in the sky decisions(in 4 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 5 years
      Featured Review

      Great company!

      Jul 30, 2021 - Anonymous Employee in Burnaby, BC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Feels like extended family, they really listen. Everyone seems to really care about each other. Some exciting things are happening with a business transformation to digitize the member experience. Leadership training, career growth, great pay and benefits. I feel proud to tell my friends I work here.

      Cons

      Can't think of anything to add right now. Please continue to keep up the good work.

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    2. 5.0
      Current Employee, more than 1 year

      BCAA review

      Aug 4, 2021 - FPA Analyst in Burnaby, BC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Everyone is so friendly and helpful. Management supports growth and new ideas which is good

      Cons

      Extra slow environment.... A lot of waste can be eliminated if senior executive team really wants,,

      Continue reading
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    3. 3.0
      Former Employee

      Decent company to start at

      Sep 14, 2021 - Insurance Advisor in Vancouver, BC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good training and good people to work with.

      Cons

      Compensation is not very good.

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    4. 2.0
      Former Employee, more than 1 year

      Management on High Horse

      Aug 29, 2021 - Receptionist 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Team environment, great collaboration and PK opportunities, growth opportunities.

      Cons

      Managers need to take classes on communication and how to come back down to earth. Closed door management policies hinder individual, team and company growth.

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    5. 3.0
      Current Employee

      it's getting bad , all the service locations turned into contact center

      Aug 25, 2021 - Senior Insurance Advisor in Vancouver, BC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      the people woks there are very nice

      Cons

      not flexible with their work schedule

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    6. 3.0
      Current Employee, less than 1 year

      Big company but really hard to work

      Aug 24, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      big and well known company lots of opportunity

      Cons

      work-life balance Salary expectation Career growth Culture wise Social is hard

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    7. 4.0
      Current Employee

      Very flexible, but annoying during tough weather

      Jul 26, 2021 - Vehicle Service Technician in Vancouver, BC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The management is very lenient and flexible towards employees' schedules. Always able to book off time so long as its at least 1-2 weeks in advance and even if not, management will tend to accommodate now and then. The actual work is also quite easy to learn and do.

      Cons

      They operate "rain or shine", meaning if its raining or if its 40 degrees out, the work still needs to be done. Since you're working outdoors, you will get dirty.

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    8. 3.0
      Current Employee, more than 3 years

      Reality

      Aug 6, 2021 - Insurance Advisor 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good benefits Some good people Great training Decent company Okay hours

      Cons

      Poor decision making Poor corporate culture Terrible management Slow decision making for everything Lack of real talent

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    9. 4.0
      Former Employee, more than 3 years

      Agent

      Jul 14, 2021 - Insurance Agent 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      other staff where good to work with

      Cons

      all phone work , not enough staff

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    10. 2.0
      Former Employee, more than 5 years

      Dead-End Career

      Jul 1, 2021 - Insurance Advisor 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Friendly co-workers - High pension contributions matched by the company - Extensive training - Clean and tidy work environment

      Cons

      - No flexibility or control over your own time for the 8 hour shift - Compensation is low considering the kind of work you're expected to put in for the day - This job is very stressful if you are conflict avoidant - Expecting two days off in a row each week is too much to ask as an insurance advisor despite most of BCAA's employees getting weekends off who do not work in the service locations - Compensation will max out within 4 years and will make you consider looking elsewhere to find a higher paying job or a less stressful job - Personal success is often overlooked or minimized when acknowledged - Individual achievements do not translate into better pay - Disconnect vertically between upper management mid-management and staff - Disconnect horizontally across departments

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      4 people found this review helpful
    Viewing 1 - 10 of 217 Reviews
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