Working at BCAA |

BCAA Overview

Burnaby, BC
1001 to 5000 employees
Non-profit Organisation
Insurance Operators
$100 to $500 million (CAD) per year
The most trusted organization in British Columbia by its Members, BCAA serves 1 in 3 B.C. households with industry-leading products including home, auto and travel insurance, roadside assistance, Evo Car Share and full auto service at BCAA’s Auto Service Centres. BCAA ... Read more

Mission: Mission: Delivering amazing experiences down life’s many roads. At BCAA, we are a mission-driven Member services organization. We strive to maximize Member value rather than simply create financial value. We also add value to our team members, our communities and our ... Read more

Glassdoor Awards

Top CEOs: 2018 (#20)

Company Updates

  • BCAA announces Eric Hopkins as its new President & CEO, effective immediately!

    An internal promotion, Hopkins has been with BCAA for eight years. During that time, he has been a major contributor to building relevance and Member value in his role as Chief Strategic Ventures Officer and more recently, as Chief Digital Officer.

    As the leader who launched Evo Car Share and BCAA’s Auto Service Centres, Hopkins is highly respected for his vision and passion for innovation as well as his commitment to increasing value for BCAA’s Members today and into the future.

    Eric’s accomplishments as a thought-leader and innovator at BCAA, together with his previous experience in leadership roles at the Globe and Mail and Coca-Cola, offer a depth of insight and experience. Eric was also selected for his fit with BCAA’s caring culture and commitment to making BCAA a great place to work as well as his enthusiasm for evolving BCAA’s mobility, insurance and community investment plans.

    Congrats, Eric!

  • We are so proud to be awarded the Rick Hansen Foundation Accessibility Certification (Gold level) at our Head Office! Thank you to our Facilities department and Diversity & Inclusion team for making this happen. BCAA is committed to creating an accessible and inclusive community for all!

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BCAA – Why Work With Us?

BCAA invites you to discover our world. We offer numerous opportunities for learning, advancement, recognition and work/life balance. We value your contributions and we're eager to help you build on them!Together we share passion and pride, inspired by the tremendous impact our dynamic and diverse efforts have in shaping the future. Can you imagine over a thousand performers in pursuit of one vision, a vision of growth and endless opportunities? We can!What is it like to work at BCAA? Our employees give their take!


2019 Canadian Best Employer

BCAA has been awarded Aon Hewitt platinum level Best Employer 2019. This is the highest-level award for being a great place to work recognizing BCAA for engagement, employer brand, performance culture and leadership, all thanks to our highly engaged teams.

2019 BC's Top Employers

This special designation from the Mediacorp Top Employers team, recognizes BCAA as a leader in our industry and an employer that offers an exceptional place to work. We were assessed as having some of the most progressive and forward-thinking employee programs in the province, evaluated on 8 criteria including work atmosphere and social; health, financial and family benefits; and training & skills development.

BCAA Training, Benefits & Growth Opportunities

If you have a business-related diploma or a university degree, BCAA’s comprehensive training will accelerate your journey to career satisfaction.

We invest in your skills with:

  • Education assistance
  • In-house accredited programs
  • Mentorship program
  • Leadership development

At BCAA, we strive for work/life balance with job sharing, flexible hours and part-time work (may vary by position and location). Also, BCAA’s "Flexfits" plan is a well-rounded package that lets you tailor benefits to your needs.

  • Free membership and travel discounts
  • Three weeks’ vacation to start
  • Health and dental coverage
  • Retirement and pension plans
  • Incentive and Recognition programs
  • Wellness programs and lifestyle seminars ...and much more!

BCAA’s strong employee development programs enable us to provide many exciting career growth opportunities. Our goal is to help you reach yours!

As you advance at BCAA, you’ll also have access to an extensive array of Management and Corporate training programs to ensure your success.

Are you ready to hit the ground running with an organization that’s going places? If so, check out our exciting job opportunities and see how you can not only run the race, but lead the pack, too.

BCAA is one of Canada's Top Employers

Discover a world of opportunities in Insurance, Auto Repair and Roadside Assistance with one of Canada’s Top Employers.




Our team members are excited to come to work every day to make our Members happy and to give back.

We are a mission-driven Member service organization with a legacy of keeping British Columbians safe on our roads. A foundation built on integrity, sustainability & teamwork.

We are the #1 most trusted company in B.C. by our Members, and we strive to be absolutely famous for doing the right thing. We bring our Members peace of mind and provide amazing service. We care about our Members, each other and the community.

We are proud to be part of something with a rich past and an evolving future. You too could be part of something really special. Discover our world of opportunities for learning, leadership, and recognition with one of Canada’s Top Employers for 2018.

Be inspired to be part of a great place to work, powered by caring, engaged professionals leading change and shaping the future. We value your contributions and we're eager to help you build your career with us. Come and share our passion!

BCAA Reviews

  • Featured Review

    "Great place to work!"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Burnaby, BC
    Current Employee - Anonymous Employee in Burnaby, BC
    Positive Outlook
    Approves of CEO

    I have been working at BCAA full-time (Less than a year)


    - People first focus, everyone I've met has been very welcoming and approachable.
    - Big focus on our members and brand, everyone is proud to be a part of the BCAA family.
    - Amazing total rewards program.
    - Lots of opportunities to move into other opportunities (internal growth).
    - Corporate responsibility - BCAA gives back to the community in MANY ways!
    - Culture and environment celebrates innovation.
    - Leadership team are inspiring and truly care about the employees and members.


    Can't think of anything at this moment.

    Advice to Management

    Keep up the amazing work!

See All 163 Reviews

BCAA Photos

BCAA photo of: Having a great time giving back to our Communities. In this photo, some of our Managers are volunteering their time at the 2014 Volunteer Day in Squamish B.C.
BCAA photo of: Anti-Bullying Day
BCAA photo of: We’re thrilled to announce that we won the GenNext United Way Community Spirit Award after being nominated in every category for our 2017 campaign!
BCAA photo of: Our Amazing P&D team members give back to the community! #shorelinecleanup
BCAA photo of: Enjoying some Canada Day treats
BCAA photo of: Canada's 150th
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BCAA Interviews



Getting an Interview

Getting an Interview




  1. Helpful (7)  


    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview


    I applied online. I interviewed at BCAA.


    apply online, they contact you, go for an interview, have your credentials ready, wait for them to contact you, then they send you permission forms to do your background check, criminal record check, once you get approved you'll receive your job letter depending if you require the insurance license you will have to give the fundamentals of insurance test and get the license

    Interview Questions

    • typical questions..ei..what did you like or dislike about your previous job, what did you learn from your previous employer what are your strong points   Answer Question
See All 29 Interviews

BCAA Awards & Accolades

  • 2019 BC's Top Employers, BC's Top Employers, 2019
  • 2019 Best Employer in Canada by AON - Platinum Level, AON Hewitt, 2019, 2018
  • YWCA Outstanding Workplace Award for 2018, YWCA, 2018
  • Aon Hewitt Best Employers in Canada, Aon Hewitt, 2018
  • Top Most Trusted Brands in Canada, Gustavson Brand Trust Index, 2019
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