Working at BCAA |

BCAA Overview

Burnaby, BC
1001 to 5000 employees
Non-profit Organisation
Insurance Operators
$100 to $500 million (CAD) per year
The most trusted organization in British Columbia by its Members, BCAA serves 1 in 3 B.C. households with industry-leading products including home, auto and travel insurance, roadside assistance, Evo Car Share and full auto service at BCAA’s Auto Service Centres. BCAA ... Read more

Mission: Inspire every British Columbian to be a Member.

We strive to maximize Member value rather than simply create financial value. Creating new pathways to Membership and moving the province forward with benefits for all.

Our Purpose ... Read more

Glassdoor Awards

Top CEOs: 2018 (#20)

Company Updates

  • For BCAA & Evo, celebrating Pride each year reminds us of the power of community in creating a vibrant and connected province. It reminds us to look within to acknowledge where we can continue to evolve and transform, and to celebrate the diverse voices of our employees, Members and communities.

  • BCAA and its affiliated CAA clubs have been named a 2020 Most Trusted Brand in Canada according to the latest Gustavson Brand Trust Index. We are so proud!

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BCAA – Why Work With Us?


BCAA invites you to discover our world. We offer numerous opportunities for learning, advancement, recognition and work/life balance. We value your contributions and we're eager to help you build on them!Together we share passion and pride, inspired by the tremendous impact our dynamic and diverse efforts have in shaping the future. Can you imagine over a thousand performers in pursuit of one vision, a vision of growth and endless opportunities? We can!What is it like to work at BCAA? Our employees give their take!



BC's Top Employer 2020

This special designation from the Mediacorp Top Employers team, recognizes BCAA as a leader in our industry and an employer that offers an exceptional place to work. We were assessed as having some of the most progressive and forward-thinking employee programs in the province, evaluated on 8 criteria including work atmosphere and social; health, financial and family benefits; and training & skills development.

BCAA Training, Benefits & Growth Opportunities

If you have a business-related diploma or a university degree, BCAA’s comprehensive training will accelerate your journey to career satisfaction.

We invest in your skills with:

  • Education assistance
  • In-house accredited programs
  • Mentorship program
  • Leadership development

At BCAA, we strive for work/life balance with job sharing, flexible hours and part-time work (may vary by position and location). Also, BCAA’s "Flexfits" plan is a well-rounded package that lets you tailor benefits to your needs.

  • Free membership and travel discounts
  • Three weeks’ vacation to start
  • Health and dental coverage
  • Retirement and pension plans
  • Incentive and Recognition programs
  • Wellness programs and lifestyle seminars ...and much more!

BCAA’s strong employee development programs enable us to provide many exciting career growth opportunities. Our goal is to help you reach yours!

As you advance at BCAA, you’ll also have access to an extensive array of Management and Corporate training programs to ensure your success.

Are you ready to hit the ground running with an organization that’s going places? If so, check out our exciting job opportunities and see how you can not only run the race, but lead the pack, too.

BCAA is one of Canada's Top Employers

Discover a world of opportunities in Insurance, Auto Repair and Roadside Assistance with one of Canada’s Top Employers.




Our team members are excited to come to work every day to make our Members happy and to give back.

We are a mission-driven Member service organization with a legacy of keeping British Columbians safe on our roads. A foundation built on integrity, sustainability & teamwork.

We are the #1 most trusted company in B.C. by our Members, and we strive to be absolutely famous for doing the right thing. We bring our Members peace of mind and provide amazing service. We care about our Members, each other and the community.

We are proud to be part of something with a rich past and an evolving future. You too could be part of something really special. Discover our world of opportunities for learning, leadership, and recognition with one of Canada’s Top Employers for 2018.

Be inspired to be part of a great place to work, powered by caring, engaged professionals leading change and shaping the future. We value your contributions and we're eager to help you build your career with us. Come and share our passion!

BCAA Reviews

  • Featured Review

    Helpful (1)

    "Amazing Culture"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Burnaby, BC
    Current Employee - Director in Burnaby, BC
    Positive Outlook
    Approves of CEO

    I have been working at BCAA full-time (Less than a year)


    Leadership genuinely care about their teams. Amazing co-workers. People First Culture. Great work life balance. Future focused and innovating.


    I have been here almost a year and have no cons. By far, the best company I have ever worked at.

    Advice to Management

    Keep up the great work!
    Continue to innovate and put people first!

See All 176 Reviews

BCAA Photos

BCAA photo of: BC's Top Employers!
BCAA photo of: Member Contact Centre
BCAA photo of: a little competition during our United Way Campaign 2019
BCAA photo of: Our People & Development team celebrate Pride!
BCAA photo of: Anti-Bullying Day
BCAA photo of: We’re thrilled to announce that we won the GenNext United Way Community Spirit Award after being nominated in every category for our 2017 campaign!
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BCAA Interviews



Getting an Interview

Getting an Interview




  1. Helpful (1)  


    Anonymous Employee in Burnaby, BC
    Accepted Offer
    Positive Experience
    Difficult Interview


    I applied through an employee referral. The process took 3 weeks. I interviewed at BCAA (Burnaby, BC).


    Initial interview was completed over the phone. It was about 15-20 minutes. I received an email to complete an assessment. Once the assessment was complete, I then received a call and was booked for an in person interview.

    Interview Questions

    • What time did your integrity come into question and how did you handle it?   Answer Question
See All 37 Interviews

BCAA Awards & Accolades

  • 2020 BC's Top Employer, Mediacorp Canada, 2020
  • 2019 BC's Top Employers, Mediacorp Canada, 2019
  • Top Most Trusted Brands in Canada, Gustavson Brand Trust Index, 2019
  • YWCA Outstanding Workplace Award for 2018, YWCA, 2018
  • 2019 Best Employer in Canada by AON - Platinum Level, AON Hewitt, 2019
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