ATB Financial Reviews | Glassdoor.ca
ATB Financial Reviews
Companies
  • Jobs
  • Companies
  • Salaries
  • Interviews

    ATB Financial Reviews

    Updated 14 August, 2018
    579 reviews

    Filter

    Filter

    Full-timePart-time
    4.1
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    ATB Financial President and CEO Curtis Stange
    Curtis Stange
    5 Ratings

    579 Employee Reviews

    Sort: PopularRatingDate
    Pros
    Cons

    • "Work life balance is encouraged but you won't get promoted if you use it" (in 19 reviews)

    • "no cons at this time as I enjoyed working there" (in 18 reviews)

    More Pros and Cons

    1. "Customer care specialist"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Calgary, AB
      Former Employee - Anonymous Employee in Calgary, AB
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at ATB Financial full-time (More than 3 years)

      Pros

      Amazing work environment. lots of things to learn and good benefits

      Cons

      shifts are not steady. you are expected to work at their own schedule and shift needs.

      Advice to Management

      Hire people to work for each shift. Not everyone can work early or late shift.

    2. "ATB Private Banking"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Senior Private Client Advisor in Calgary, AB
      Current Employee - Senior Private Client Advisor in Calgary, AB
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at ATB Financial full-time (More than 10 years)

      Pros

      Great comp and benefits package, freedom to run your business, great results, hungry team members.

      Cons

      Work-life challenging to manage, budget restraints, comp program changes annually.

      Advice to Management

      Keep doing what you're doing.

      3. Join the ATB Financial team
      See Our Latest Jobs

    3. "customer services"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      Pros

      good job security
      good culture
      good location

      Cons

      no career advance; not competitive

    4. "Senior Analyst"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Senior Analyst in Edmonton, AB
      Current Employee - Senior Analyst in Edmonton, AB
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at ATB Financial full-time (More than 3 years)

      Pros

      Great work life balance, great compensation

      Cons

      Employee quality vary from departments to deparments

      Advice to Management

      More training to certain positions

    5. Helpful (7)

      "A mixed bag"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Edmonton, AB
      Former Employee - Anonymous Employee in Edmonton, AB
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at ATB Financial full-time (More than 5 years)

      Pros

      You will enjoy a lot of freedom in how you do your work. Many have the flexibility to work from home. Great benefits package.

      Cons

      Management is very quick to dismiss people from the organization. ATB has a long standing reputation for this. Their Transformation program is chaotic making it difficult to navigate the organization. Finally, they are very inefficient in how they do things when compared to other banks, expect this to become a challenge.

      Advice to Management

      Stop thinking ATB is so special that you need to ignore industry best practice. Adapt it and leverage it to your advantage, it's the result collaboration by some of the smartest people in the world. Get more efficient so you can give more back to Albertans since your are a crown corporation.

    6. "Pretty great!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Personal Banker in Calgary, AB
      Current Employee - Personal Banker in Calgary, AB
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at ATB Financial part-time (More than 3 years)

      Pros

      Culture is supportive of diversity, equity, advancement and general happiness of employees.

      Cons

      Leadership is extremely varied between relationship or sales driven. It can be hard to know what the company's true objectives are.

      Advice to Management

      Create consistency

    7. Helpful (3)

      "Experience Support Specialist Role"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Edmonton, AB
      Current Employee - Anonymous Employee in Edmonton, AB
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I have been working at ATB Financial part-time (Less than a year)

      Pros

      The role teaches adaptability, multitasking, and patience.

      Cons

      Upward movement in the company is difficult because the management changes so frequently that any of your past achievements are not taken into consideration and you are often passed up for opportunities for others whom managers know on a personal level.

      Advice to Management

      Take meritocracy into consideration in order to retain good employees.

    8. Helpful (1)

      "Relationship Manager review"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Personal Relationship Manager in Edmonton, AB
      Current Employee - Personal Relationship Manager in Edmonton, AB
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at ATB Financial full-time (More than 5 years)

      Pros

      Can move up fast with adequate training if you have a supportive manager

      Cons

      lots of turnover with employees which sometimes leave a large work load on long term staff

      Advice to Management

      be aware of gender equality,. With years of experience women still seem to progress slower then most males entering the company

    9. "personal banking specialist"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      No opinion of CEO

      Pros

      Lateral Movement
      Great work space

      Cons

      Poor management, politics as usual, poor training

    10. Helpful (1)

      "Great engagement and putting team members first always"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at ATB Financial full-time (More than a year)

      Pros

      A very value driven company, it lets us be the decision makers in creating value and helping our customers. ATB will look through every avenue before saying no to the client. As a leader I know there is so much personal development and support given to me to be better and ask the right questions.

      Cons

      not really a con, but hopefully in future we could choose where we worked from, even if it was out of the province and/or country.
      FIX the SAP, there needs to be some upgrades, it crashing all the time etc. is a hindrance for us to provide amazing customer experience.

      Advice to Management

      continue to drive the way you are, there is a reason we all work for ATB. Re-imagine the scorecard (RFS) so it is only based on CAI and CRI. A lot of the time no one wants to do "service work" as it doesn't get them units/revenue. I think by taking that away, everyone then delivers more towards the customer obsessed environment, and there is no more of having to find the one PB that will take accountability and help the customer.

      ATB Financial Response

      25 Jun, 2018

      Thank you for leaving us a review. We love to hear from our current team members and to get a chance to listen in a formal way through this platform. We will make sure your suggestions are heard and... More

    Showing 579 of 609 reviews
    Reset Filters