ATB Financial Reviews | Glassdoor.ca

ATB Financial Reviews

Updated 14 August, 2018
579 reviews

Filter

Filter

Full-timePart-time

4.1
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
ATB Financial President and CEO Curtis Stange
Curtis Stange
5 Ratings

579 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • "Work life balance is encouraged but you won't get promoted if you use it" (in 19 reviews)

  • "no cons at this time as I enjoyed working there" (in 18 reviews)

More Pros and Cons

  1. "Customer care specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Calgary, AB
    Former Employee - Anonymous Employee in Calgary, AB
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ATB Financial full-time (More than 3 years)

    Pros

    Amazing work environment. lots of things to learn and good benefits

    Cons

    shifts are not steady. you are expected to work at their own schedule and shift needs.

    Advice to Management

    Hire people to work for each shift. Not everyone can work early or late shift.


  2. "ATB Private Banking"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Private Client Advisor in Calgary, AB
    Current Employee - Senior Private Client Advisor in Calgary, AB
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ATB Financial full-time (More than 10 years)

    Pros

    Great comp and benefits package, freedom to run your business, great results, hungry team members.

    Cons

    Work-life challenging to manage, budget restraints, comp program changes annually.

    Advice to Management

    Keep doing what you're doing.

  3. "customer services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    good job security
    good culture
    good location

    Cons

    no career advance; not competitive


  4. "Senior Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Analyst in Edmonton, AB
    Current Employee - Senior Analyst in Edmonton, AB
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ATB Financial full-time (More than 3 years)

    Pros

    Great work life balance, great compensation

    Cons

    Employee quality vary from departments to deparments

    Advice to Management

    More training to certain positions


  5. Helpful (7)

    "A mixed bag"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Edmonton, AB
    Former Employee - Anonymous Employee in Edmonton, AB
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at ATB Financial full-time (More than 5 years)

    Pros

    You will enjoy a lot of freedom in how you do your work. Many have the flexibility to work from home. Great benefits package.

    Cons

    Management is very quick to dismiss people from the organization. ATB has a long standing reputation for this. Their Transformation program is chaotic making it difficult to navigate the organization. Finally, they are very inefficient in how they do things when compared to other banks, expect this to become a challenge.

    Advice to Management

    Stop thinking ATB is so special that you need to ignore industry best practice. Adapt it and leverage it to your advantage, it's the result collaboration by some of the smartest people in the world. Get more efficient so you can give more back to Albertans since your are a crown corporation.


  6. "Pretty great!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in Calgary, AB
    Current Employee - Personal Banker in Calgary, AB
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at ATB Financial part-time (More than 3 years)

    Pros

    Culture is supportive of diversity, equity, advancement and general happiness of employees.

    Cons

    Leadership is extremely varied between relationship or sales driven. It can be hard to know what the company's true objectives are.

    Advice to Management

    Create consistency


  7. Helpful (3)

    "Experience Support Specialist Role"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Edmonton, AB
    Current Employee - Anonymous Employee in Edmonton, AB
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at ATB Financial part-time (Less than a year)

    Pros

    The role teaches adaptability, multitasking, and patience.

    Cons

    Upward movement in the company is difficult because the management changes so frequently that any of your past achievements are not taken into consideration and you are often passed up for opportunities for others whom managers know on a personal level.

    Advice to Management

    Take meritocracy into consideration in order to retain good employees.

  8. Helpful (1)

    "Relationship Manager review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Relationship Manager in Edmonton, AB
    Current Employee - Personal Relationship Manager in Edmonton, AB
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ATB Financial full-time (More than 5 years)

    Pros

    Can move up fast with adequate training if you have a supportive manager

    Cons

    lots of turnover with employees which sometimes leave a large work load on long term staff

    Advice to Management

    be aware of gender equality,. With years of experience women still seem to progress slower then most males entering the company


  9. "personal banking specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    Pros

    Lateral Movement
    Great work space

    Cons

    Poor management, politics as usual, poor training


  10. Helpful (1)

    "Great engagement and putting team members first always"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ATB Financial full-time (More than a year)

    Pros

    A very value driven company, it lets us be the decision makers in creating value and helping our customers. ATB will look through every avenue before saying no to the client. As a leader I know there is so much personal development and support given to me to be better and ask the right questions.

    Cons

    not really a con, but hopefully in future we could choose where we worked from, even if it was out of the province and/or country.
    FIX the SAP, there needs to be some upgrades, it crashing all the time etc. is a hindrance for us to provide amazing customer experience.

    Advice to Management

    continue to drive the way you are, there is a reason we all work for ATB. Re-imagine the scorecard (RFS) so it is only based on CAI and CRI. A lot of the time no one wants to do "service work" as it doesn't get them units/revenue. I think by taking that away, everyone then delivers more towards the customer obsessed environment, and there is no more of having to find the one PB that will take accountability and help the customer.

    ATB Financial Response

    25 Jun, 2018

    Thank you for leaving us a review. We love to hear from our current team members and to get a chance to listen in a formal way through this platform. We will make sure your suggestions are heard and... More


Showing 579 of 609 reviews
Reset Filters