Working at ATB Financial | Glassdoor.ca

ATB Financial Overview

Edmonton, AB
5001 to 10000 employees
1938
Company - Private
Investment Banking & Asset Management
$100 to $500 million (USD) per year
At ATB Financial, we put people first. We've been doing it for more than 7​5 years. In that time, we've grown from one small Treasury Branch to become the largest Alberta-based financial institution, with assets of ... Read more

Mission: We’re changing our world by putting people first and making dreams come true.The three goals of ATB 2.0 are to be #1 in every market that we're in, to be THE place to work, and to be loved and respected by Albertans.


Glassdoor Awards

Best Places to Work: 2017 (#3), 2016 (#6)

Top CEOs: 2018 (#16), 2017 (#24), 2016 (#1)

Company Updates

  • ATB is kicking off the Fall Season with an event from Ellevate, a team member network that influences the advancement of all women at ATB.

    We heard from Ellevate’s Leadership Team and executive sponsor Wellington Holbrook, on topics from uncovering unconscious bias to meaningful ways that we can create a work environment that is an engaging and positive space for women. The topic of how men can participate, benefit and advocate with women was also discussed.

    ATB Ellevate is just one of many team member networks that are created and led by team members to inspire an inclusive and engaging workplace for all people. Learn more about this, other team member networks and inclusion at http://glassdoor.com/slink.htm?key=vQYb7

    Diversity & Inclusion | ATB Financial

    Learn about ATB's approach to diversity and inclusion for employees and customers.

  • http://glassdoor.com/slink.htm?key=vQQ63

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ATB Financial – Why Work For Us?


Change Banking

ATB is not like other banks. We do not just see banking as transactions and numbers, but a way to create happiness for Albertans. At ATB, we embrace change and innovation, listening to our customers, and finding new ways to make banking smart, simple and helpful. We’re committed to always being loyal to our customers, to lean in and listen to their needs and aspirations.

If you’re prepared to roll up your sleeves, think yes first and do the right thing, all while creating WOW experiences for our customers, explore our career opportunities atwww.atb.com/careers to learn how ATB can be a part of your story.


Learn more about our Story and how ATB really is different in the video below.



#teamATB


Personal Equity

When we talk about personal equity, we’re not talking about financial statements. At ATB, personal equity is our investment in your personal and professional growth. In being THE Place to Work, we know it takes exceptional people to truly listen to customer needs and provide the right service and expertise that matters. At ATB, we want to provide the tools, resources and support for you to be successful in everything you do! We understand the importance of listening, which is why we want to listen to your needs and development goals and ensure your story at ATB is a positive one.

Part of developing your personal equity is ensuring you can achieve a work/life balance in an environment that can accommodate you when “life happens”. No matter what event, myTime allows you to take the time that you need to manage both your work and personal commitments. With myTime, you will take – and be paid for – the time you need to look after your overall health and well-being each year. ATB not only supports and encourages, but expects you to take the time you need to relax and rejuvenate – which means taking a minimum of three weeks vacation per year. This is just one of the many examples of how ATB is not only THE Place to Work, but the Place to Be for all employees to succeed within the ATB community.

Visit our careers site to learn more about how you can bring your story to life at ATB.

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Our Stories

We love hearing stories from our customers about how ATB was able to create happiness for them. But we also love hearing about how ATB created happiness for our team members too. Below are some quotes from team members that well, make us happy.

Re: Our in-house leadership development programs
“Masterful Leadership is one of the BEST treasures that has ever come into my life, my career, my spirit and soul. Timely, for sure. Challenging, to the max! And life altering, definitely to the max!”
~ Sandy Broadbent

Re: Flexible work arrangements
“I came back to ATB after almost two years at home with my kids, and because of technology, I am able to have a three-day schedule in the office, allowing me to spend time with my girls while on-call Monday and Friday. This job gives me the best of both worlds, and leaves me fully engaged in every role I play at home, and at ATB.”
~ Megan Despanque

Re: Our awards for top team members
“My Market VP, manager and boyfriend collaborated to throw me a surprise party to announce I was a President’s League winner. It was so special because I knew the celebration was made just for me—especially the tiara, pink slippers and princess theme!”
~ Azi Sadighi

Re: ATB 101
“I never felt like 'just a summer student' at ATB. Even though it was challenging at times to balance every day tasks with the capstone project, I had the chance to be involved with meaningful work. I was pushed to get out of my comfort zone, to connect with people throughout ATB, to work as part of a team to develop a realistic business solution, and to practice presenting in front of our executives. It was a summer experience that I couldn't get anywhere else!"                                              ~Lauren Phillips

Re: Our commitment to Albertan communities
“One of the most fun times I had giving back with ATB was for Easter Seals, decorating their camp lodge for Halloween and the Christmas holidays. Knowing our efforts created an enjoyable environment in which attendees could be themselves without being stereotyped or judged, was so rewarding.”
~ Daniel Leung

Learn more about ATB in the community at www.wearealberta.ca



Culture Quiz

Your education and experience are important, of course, but credentials aren’t everything. Your personality—your values and your stories—are what make you stand out in a crowd. Are you a good fit for ATB? More importantly, perhaps: Is ATB a good fit for you?

Take this quick quiz. The only passing score is four out of four.


Do you want to make a difference while doing what you love?

Are you relentlessly seeking ways to grow into your best self?

Does working with a team of innovators sound cool?

Is having fun at work a non-negotiable for you?




Contact

Want to learn more about why ATB is THE place to be? Visit our careers site!



ATB Financial Reviews

4.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
ATB Financial President and CEO Curtis Stange
Curtis Stange
13 Ratings
  • Featured Review

    Helpful (4)

    "Service Advice Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Advise Specialist in Calgary, AB
    Former Employee - Service Advise Specialist in Calgary, AB
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ATB Financial full-time (More than 3 years)

    Pros

    One of the best companies I have had the privilege and pride in working for!

    The company strives to deliver a bold, iconic and world-class experience for each and every customer.
    The company values you as an employee and you are always made to feel that you are a part of the wheels of structure and have the immediate support of your peers and management.

    Wonderful work and life balance of which is of the utmost important to your well-being as an associate and team member coupled with a wonderful work diversity.

    Great work benefits and perks coupled with insightful and helpful peers or associates makes your time at the workplace more interesting and progressive.

    Your success is determined by your performance and there are plenty of opportunities to move around and all training and support is provided to lead on your road to success.

    The best part about dealing with the customers is that you are empowered by your peers and team leaders to be as influential and as 'yourself' as possible. You will not be addressed to be a different person because who you are is why they would hire you in the first place. Your character/persona and charisma will be exploited which will make your job much easier.

    The ethos, I believe can be surmised as, regarding customer service, is 'not by the book, but by the heart'.

    Create lasting relationships and serve the customer's best interests and provide a suitable and tailored resolution so that each customer feels an “personal” experience.

    I was laid- off with no regrets and still would highly recommend a career with ATB Financial.

    I confidently foresee many successes with ATB Financial and am positive that they will exceed all your expectations of an employer.

    Cons

    People are people and you will always come across some whom you might feel the cause may be personal and/or something about you that they might not like or acclimatize to. However, that is prevalent in any workplace and glad to be moving on just as well.

    Advice to Management

    Keep up the great work and best regards to the direction and progress of the company.

See All 631 Reviews

ATB Financial Photos

ATB Financial photo of: Talent Acquisition team proud of another successful ATB 101 event
ATB Financial photo of: Open Spaces- flexible work stations
ATB Financial photo of: We love Alberta
ATB Financial photo of: Panel time- ATB listens
ATB Financial photo of: ATBers having fun at a fashion show at Campus
ATB Financial photo of: 2017 ATB101 students celebrating their Capstone Project
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ATB Financial Interviews

Experience

Experience
77%
14%
9%

Getting an Interview

Getting an Interview
63%
16%
12%
6
2
1

Difficulty

3.0
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

    Helpful (5)  

    Client Service Officer Interview

    Anonymous Interview Candidate in Lethbridge, AB
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3+ months. I interviewed at ATB Financial (Lethbridge, AB) in February-2017.

    Interview

    - I submitted my online application and completed ATB personality test in December 2016.
    - Initial phone interview with HR representative in January 2017.
    - Face-to-face interview with Senior Team Lead and another manager in February 2017.
    - Invited for a second round of interview the week after, but it was cancelled as an internal candidate has been selected.

    Overall it was a very pleasant experience. Your HR partner will stay with you every steps of the way including a prompt notification of interview re-scheduling. My initial face interview had to be re-scheduled due to weather issues but it was informed promptly to me via e-mail. Allowing me to make the necessary adjustment to my already busy schedule.

    The face-to-face interview was very definitely very cordial. They certainly know how to make you feel at ease and the flow of the interview felt akin to just a regular conversation between old friends.

    ATB is really good at keeping their candidates in the loop. Even the cancellation of my second interview came directly via a call from the director whom I supposed to be interviewing in the first place. Definitely reduced the sting of disappointment of not getting the position.

    Even though I didn't get the position, the tremendous amount of supports, follow-ups, encouragements, and kind words throughout the entire process solidifies my admiration towards ATB. This might not be my time to join the organization yet, but I absolutely will try again once the next opportunity comes up.

    Interview Questions

    • A lot of situational and behavioural questions for the position I applied. Some historical and background question as well as I think ATB really want to know who you are as a person instead of just another candidate.

      The one question that stuck with me was "how do you define a great leader?". Definitely something that I never encountered before, so that was a good experience.

      No out of the ordinary questions.   1 Answer
See All 129 Interviews

ATB Financial Awards & Accolades

  • Best Workplaces in Canada, Great Place to Work Institute, 2016
  • Aon Best Employer, AON Hewitt, 2016
  • Alberta's Top 70 Employers, Mediacorp Canada, 2016
  • Canada's Top Employers for Young People, Mediacorp Canada, 2016
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