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      Community Operations Manager Interview

      Jun 15, 2024
      Anonymous employee
      Dubai

      Other Community Operations Manager interview reviews for Uber

      Community Operation Manager Interview

      Nov 13, 2023
      Anonymous interview candidate
      Tokyo
      No offer
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Uber (Dubai)

      Interview

      Overall, a good interview experience. I had interviews with the hiring manager, partner team member and HR/recruitment. The process was quite quick and well-organised. Questions were a mix of typical behavourial questions and 'mini' case-style interview questions where I described how I would approach a business related problem.

      Interview questions [1]

      Question 1

      Explain how you would approach analyzing/ solving business problem XYZ.
      Answer question
      Negative experience
      Easy interview

      Application

      The process took 2 weeks. I interviewed at Uber (Tokyo)

      Interview

      First contacted by head of recruiting on recruiting/job posting site, then casual interview with the head of recruiting/HR. He basically pitched the role and wanted me to go through their interview process. The HR sent more invites to their office events which I didn't reply. I initially declined to proceed further as the role is too junior and their pay was like no where near my current pay...(like 40% less lol) But they came back offering to bump my salary (I don't think they can in reality, they are not a big time player in Japan AT ALL, they do not know their market position in Japan or in other parts of the world that is clear to me for sure). But I agree to meet the hiring manager online and he was a nice guy, but he appeared to have no experience with the business in Japan or only a few years (only been in the country for a few years...can't speak the language or know the business or customers and they're purely consumer business of restaurants Uber Eats only). I ended up declining to proceed further as my passion is not consumer line of business but enterprise multi-billion dollar companies. I think they need to be aware that Uber isn't a big name elsewhere but maybe getting by in the US. There is no Uber ride here (they're far reach about taxi app we don't use it ever), they're only into restaurant business (Uber Eats), which they have competitors left and right locally and people in Japan find Uber Eats to be super expensive as the culture of the people in Tokyo Japan isn't the same as the US customer base (we do not pay tips (it's immoral thing to do yet on their app they have "tips"...offended Japanese people for sure at one point or another...). There is no car culture of the US in Japan, we take trains Uber. We prefer to take taxis they're much more reputable and very professional than some stranger driving us around. Overall I wasn't thrilled with the process. I like that they try to include women in Japan as this country has issues with women in workplace and pretty discriminatory. But they do not know what they're doing in Japan. A small time player thinking too big...I will not buy their stocks.

      Interview questions [1]

      Question 1

      Q: How do you market and appeal to the existing customer base? (ask me about enterprise customers man... lol) Q: Lots of if and how would you do this type questions Q: What was your experience with this situation (they give you examples) and what would you do in this situation type questions Their questions are surrounding strategies on how to manage consumer customers and increase revenue (as this is a strategy role, or trying to appear as such)
      Answer question

      Community Operations Manager Interview

      Dec 14, 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Uber

      Interview

      The interview process consisted of 1 round chat with the hiring manager to understand overall motivation for the role and relevant past experience. And another round with a task around process improvements.

      Interview questions [1]

      Question 1

      How did you implement a specific project?
      1 Answer