Unorganized and hectic, I had to ask the interviewer where I am in the process every step of the way. I had three steps:
Talk to a recruiter
Talk to the vp of product
Attend a "jam session"
My interview stopped at the "jam session" which was promoted as an interactive hour long meeting with two product managers who will evaluate my ability to solve a problem.
My problem? "How can you increase revenue per cart on Uber Eats?"
Like case studies at consulting firms, you are prompted to ask them as many relevant questions as possible. However, when I would ask a question, I would get one answer and then later on in the Jam, when I mentioned they already guided me a different direction on the prompt, they would go back and reanswer the earlier question.
Frustrated at one point, I even mentioned that "You told me 20 minutes ago, that you didn't filter by delivery time" when they realized I was suggesting a feature they already had. They also were very against any suggestion or feature that would involve development. As a product manager and in a product management exercise, why was I being pushed to efforts that are not technology-focused?
By the end of the prompt, I was mentally exhausted because the team was so poor at answering questions. They told me I failed because I didn't account for the ideas of:
"talking to restaurants and asking them to make food faster"
"convincing the sales team to add more expensive restaurants to the list"
"Restricting access to expensive restaurants to give the impression they deliver faster"
I was then walked out of the building and told "it is hard to capture all the ideas we want to hear" and I only got my rejection after emailing the recruiter weeks later to ask for it.
In general, Uber Frieght is just throwing bodies at a logistics technology problem, the entire company is incredibly disorganized and these Jam Sessions seem to be built to figure out hacky solutions that they could implement immediately, not new features.
If you are reading this review, you probably are going to interview anyway. I highly suggest in your jam session, keep in mind that every question is on a two-sided marketplace.