I applied online. I interviewed at USAA (Colorado Springs, CO) in Sep 2015
Interview
not too bad. The interviewers were very friendly and made me feel at ease. There was 1 technical question about how I would handle a claim and some standard behavioral questions.
As long as you describe the situation, behavior, and outcome, you should be ok. The interview was yesterday, so they are still interviewing.
Interview questions [4]
Question 1
Describe a time when you had to work on a project in a short amount of time
Had a phone interview and in person interview. The in person had one person face to face and another on speaker phone. Typical interview questions. Did require a pre-screen after phone interview for typing speed.
Interview questions [1]
Question 1
Tell us a time when you gave or witnessed great customer service
I applied online. The process took 2 weeks. I interviewed at USAA
Interview
Applied online
Was called for phone interview-pretty easy went over the position and pay and was asked 2 STARS questions
Then was scheduled for Skype interview with 2 managers- took about 45 minutes and again was asked about 3-4 STARS questions
I was called about 2 days later for job offer
Interview questions [1]
Question 1
Describe a time when you had to deal with a difficult customer
