USAA Reviews
Updated Sep 22, 2021
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Found 4,108 of over 4,455 reviews
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"great benefits and management team" (in 627 reviews)
"Amazing Benefits; Amazing coworkers; great work-life balance" (in 226 reviews)
"USAA has many former military ppl" (in 135 reviews)
"Mostly call center environment if you don't want to take calls all day long" (in 110 reviews)
- Current Employee, more than 3 years★★★★★Featured Review
Pros
USAA is one of the best employers in the world. You can work here your entire career and retire nicely with the benefits. - best retirement benefits (3% pension + 8% match to 4% contribution … yeah you read that right). - great pay and bonus structure - great work/life balance
Cons
The tech side can feel slow paced compared to the industry. USAA allows you to dive deep on your technology, but not wide enough to have a lot of context on the entire tech stack. Pay is great but lagging in the industry. USAA is pretty good about keeping up with this though.
Continue readingThank you for your feedback. USAA takes pride in our core values of Service, Honesty, Loyalty and Integrity. We continue to invest resources and time to explore how we can ensure our employees are satisfied with their jobs and benefits. Technology: In the fast-paced technology race, we continue to examine new capabilities and investments in tech that will improve employee and member experiences. Pay Structures: HR does an annual compensation competitive market analysis for all jobs to ensure our compensation ranges are competitive in the market which allows us to attract and retain diverse talent. Thank you for all that you do.
- Current Employee★★★★★
Pros
easy to manage but love it
Cons
too much time to put in
- Current Employee★★★★★
Pros
Stable financial results year after year
Cons
Very regimented and slow to respond
- Former Employee, more than 1 year★★★★★
Pros
Benefits and reputation are amazing.
Cons
Overworked and unrealistic expectations. Everyone does everyone else’s work in a queue.
Continue reading - Current Employee★★★★★
Pros
Terrific Benefits, 401k 8% match, 27 days of pto in year, Inclusive
Cons
Metric Driven, Sales pushy, Difficult to advance
Continue reading - Former Employee, more than 1 year★★★★★
Pros
One of their core values is "we help one another succeed". Pay and benefits are good and large annual bonuses averaging around 15% of salary.
Cons
There is an unstated expectation that you work 44 hours per week. Most IT professionals have no issue with working additional hours if some crisis presents itself so a lot of co-workers I spoke with found this policy somewhat offensive.
Continue reading - Former Employee, more than 8 years★★★★★
Pros
Pay is Good, Rewards for Longevity
Cons
Long hours and difficult to get time off
- Current Employee★★★★★
Pros
Great culture, friendly and cooperative environment
Cons
Compensation and career growth within the company
- Current Employee★★★★★
Pros
Great place to work for
Cons
Got laid off but they treated us well and very transparent about it
- Current Employee, more than 1 year★★★★★
Pros
Good community to work with. Great benefits. Great job stability.
Cons
Low base pay. Hard to move up.
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