USAA Reviews

Pros

Great benefits like amazing 401k match, good yearly bonus, good medical insurance, and good support of their employees

Cons

Salary is low because of the focus on benefits. From a tech perspective, it's a slow moving financial behemoth. It takes forever to get anything done. The administrative overhead is unreal, so from a tech perspective actually doing technical work is a small portion of the job. The focus now is on compliance, so it really is pulling teeth to get anything done.

Pros

Bonus Compensation, Training, Sick & Vacation time builds quickly, and the ability to change schedule quarterly.

Cons

Micro Managing, Member Services Representative need to be retitled to Sales Representative. Graded on how many times you refer to different departments for additional sales.

Pros

USAA offers benefits next to none! Overall they are a fantastic company. It is a ridiculously fast-paced environment. Metric based performance expectations.

Cons

USAA has switched from a SERVE the member model to a SELL everything you can to the member model right now. If you don't make the sales, you're going to get written up. Doesn't matter if a mom with 15 kids is at the dealership trying to get insurance on a passenger van, you better sell her a valuable personal property policy and ask her why she doesn't have her home owner's insurance with USAA.

Pros

Managers care, okay pay, great amenities and cafeteria

Cons

Work every Saturday and late hours. Do not accommodate single mothers