Mission: The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military ... Read more
Helpful (52)
I have been working at USAA full-time (More than 8 years)
Pros
EVERYTHING ties to the mission statement. Everything. Usaa has an amazing chemistry and awesome corporate culture that are truly irreplicable.
Benefits are excellent including a sizable annual bonus for all employees, free gym and onsite clinics, 1:1 401k matching up to 8%, education card to pay for education expenses, and the list goes on...
Cons
It can be a challenge to “get off the phones” but at the same time qualified, dedicated employees will find their place within the organization. And hey it beats the alternative.
Advice to Management
Let employees do what the do best every day-take care of the members. Continue to encourage development and help employees find their calling within USAA.
Helpful (37)
Application
I applied through college or university. The process took 2 weeks. I interviewed at USAA (San Antonio, TX (US)).
Interview
Sent in resume, one interview on campus, heard back the same day. During the interview, they asked me a broad question like, "Why USAA?" Be prepared for this question and have a reason why you want the job, why you want to work at USAA, ect. Other questions were to test knowledge for the job.
Interview Questions
