Working at USAA | Glassdoor.ca

USAA Overview

San Antonio, TX (US)
10000+ employees
1922
Company - Private
Insurance Operators
$10+ billion (CAD) per year
GEICO, MetLife, State Farm
USAA is a diversified financial services group that provides insurance, banking, investments, retirement products and advice to the military community. We're known for our legendary commitment to our members, and are consistently recognized for ... Read more

Mission: The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military ... Read more

USAA Reviews

3.6
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USAA CEO Stuart Parker
Stuart Parker
1,102 Ratings
  • Featured Review

    Helpful (52)

    "Unbeatable corporate culture. Good pay. Great benefits."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Advisor in San Antonio, TX (US)
    Current Employee - Business Advisor in San Antonio, TX (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at USAA full-time (More than 8 years)

    Pros

    EVERYTHING ties to the mission statement. Everything. Usaa has an amazing chemistry and awesome corporate culture that are truly irreplicable.

    Benefits are excellent including a sizable annual bonus for all employees, free gym and onsite clinics, 1:1 401k matching up to 8%, education card to pay for education expenses, and the list goes on...

    Cons

    It can be a challenge to “get off the phones” but at the same time qualified, dedicated employees will find their place within the organization. And hey it beats the alternative.

    Advice to Management

    Let employees do what the do best every day-take care of the members. Continue to encourage development and help employees find their calling within USAA.

See All 2,869 Reviews

USAA Photos

USAA photo of: 2018 Martin Luther King, Jr. March
USAA photo of: 2018 Martin Luther King, Jr. March
USAA photo of: 2018 Martin Luther King, Jr. March
USAA photo of: USAA
USAA photo of: HQ Starbucks
USAA photo of: Common Area
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USAA Interviews

Experience

Experience
66%
17%
17%

Getting an Interview

Getting an Interview
62%
17%
8%
7
3
2
1

Difficulty

2.8
Average

Difficulty

Hard
Average
Easy
  1. Helpful (37)  

    Contractor Interview

    Anonymous Employee in San Antonio, TX (US)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through college or university. The process took 2 weeks. I interviewed at USAA (San Antonio, TX (US)).

    Interview

    Sent in resume, one interview on campus, heard back the same day. During the interview, they asked me a broad question like, "Why USAA?" Be prepared for this question and have a reason why you want the job, why you want to work at USAA, ect. Other questions were to test knowledge for the job.

    Interview Questions

    • What could be wrong with a model that has too many variables for the number of observations?   2 Answers
See All 1,054 Interviews

USAA Awards & Accolades

  • 100 Best Companies to Work For, Fortune, 2018
  • America's Best Employers for Diversity, Forbes, 2018
See More

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