I applied online. The process took 5 days. I interviewed at USAA (Fort Walton Beach, FL) in Sep 2015
Interview
There were two phases to the interview. The first phase was a telephone interview with the recruiter but after a few questions she asked me what salary I was looking for because the job was entry level, I didn't make it to the second phase.
Interview questions [1]
Question 1
Basic scenario questions: Tell me about a time you had to direct a customer to another agency. What are you looking for, etc.