My recruiter was as nice as he could be. Sometimes getting ahold of him was tough but was very transparent about when things would happen. He put me through a preliminary interview of about one question and a ton of info before putting me through with the hiring manager of the department. That was the actual interview, went about an hour and then some. Was given a contingent offer about a day or so after that.
Interview questions [1]
Question 1
Name a time when you had to get information out of a difficult customer
I applied online. The process took 1 week. I interviewed at USAA (Tampa, FL) in Sep 2025
Interview
They made me take a 30 minute long assessment after submitting an application. It was not relevant to the position at all. In the end, it was a huge waste of time and there was no further consideration given.
Interview questions [1]
Question 1
Out of these 3 attributes, which best describes you.
This was a very quick and easy process, interview was done in two parts. First interview was an introduction to the company and second interview was to get to know you better and see if you line up with their values.
Interview questions [1]
Question 1
What are times where you had to deal with difficult customers?
I applied online. The process took 1 day. I interviewed at USAA (Chesapeake, VA) in May 2024
Interview
Just say I was over qualified. The people were dressed as if they were at a swap meet. The office was small, just not anything I expected. The interviewer only spoke of occurrences if you were late! Micromanagement City