I applied online. The process took 1 day. I interviewed at USAA in Nov 2014
Interview
Basic Panel Interview, asked behavior questions... Didn't accept offer. Compensation was well below market average. I got the impression the employees are underpaid. When asking about the compensation, they toted their total compensation package like that actually matters when their opening offer is less than $40K with no monthly incentives. I told them the market average is $60K plus bonuses.
Interview questions [1]
Question 1
They asked you to describe a bunch times when you did whatever... More Call Center Collections than mortgage
I applied online. The process took 3 weeks. I interviewed at USAA (San Antonio, TX) in Dec 2020
Interview
Multiple stages: phone and 1-2 in person. It also included a personality and speed typing test. A little strange, but whatever. Pass them both and ended up getting the job. From start to finish it was 3-4 weeks to get hire date.
I applied online. The process took 1 week. I interviewed at USAA (Tampa, FL) in Nov 2018
Interview
Quick, brief, intimate with two managers whom were very friendly in the direct department, the company was in the process of changing the commission and they were unable to explain it.
I applied online. I interviewed at USAA (San Antonio, TX) in Feb 2017
Interview
The interview process was fairly quick. Everyone provided feedback at every step. The recruiter made sure you were as prepared as possible. Helpful interview tips and made sure you knew where you were going.
Interview questions [1]
Question 1
Tell me about a stressful situation, how you handled it, what was the outcome and what you would do better.
