Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      USAA

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: USAA reviews | USAA jobs | USAA salaries | USAA benefits | USAA conversations
      USAA interviewsUSAA Member Relationship Specialist II interviewsUSAA interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Top companies for "Compensation and Benefits" near you

      avatar
      Sun Life
      3.8★Compensation and benefits
      avatar
      Intact
      3.8★Compensation and benefits
      avatar
      Travelers
      4.2★Compensation and benefits
      avatar
      Co-operators
      3.5★Compensation and benefits

      Member Relationship Specialist II Interview

      Oct 24, 2011
      Anonymous interview candidate
      Tampa, FL

      Other Member Relationship Specialist II interview reviews for USAA

      Member Relationship Specialist II Interview

      Sep 15, 2016
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 5 days. I interviewed at USAA (Tampa, FL) in Oct 2011

      Interview

      I applied in october, recieved a email for skills test and simulation test. These were easy, have now recieved email 3 days later for phone interview.

      Interview questions [1]

      Question 1

      Tell me where you wish to be within 2 yrs. at usaa?
      Answer question

      Application

      I applied online. I interviewed at USAA in Sep 2016

      Interview

      Initial Interview with Recruiter, followed by a skills test involving office skills and situational questions. If you do well on this test you will be asked to conduct an interview with the department manager. Due to location I was able to conduct the interview over the phone.

      Interview questions [1]

      Question 1

      What type of sales experience do you have?
      Answer question

      Member Relationship Specialist II Interview

      Oct 11, 2012
      Anonymous employee
      San Antonio, TX
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at USAA (San Antonio, TX) in Aug 2012

      Interview

      I summitted my application online on Friday and Monday I was sent a survey to complete. After completing the survey, which took about an hour to complete, I was called on Wednesday to scheduled an interview.

      Interview questions [1]

      Question 1

      Typical question strengths/weakness, customer service, ect.
      Answer question