I applied through a recruiter. The process took 4 weeks. I interviewed at Thinkific (Vancouver, BC)
Interview
Screening call then followed by 3 more rounds including interview one, then a written assessment and a final interview with 3 managers- the head of Customer Success, the head of sales and HR.
Interview questions [1]
Question 1
What specific metrics or KPI's have you used in the past to measure customer success
