Working at Thinkific | Glassdoor.ca

Thinkific Overview

Vancouver, BC
51 to 200 employees
2012
Company - Private
Internet
Unknown / Non-Applicable
We’re about the results of online learning and the people along the way! The team at Thinkific has built software that enables entrepreneurs to create, market, sell, and deliver their own online courses.

Thinkific’s powerful all-in-one ... Read more

Mission: At Thinkific, we are passionate about helping our customers grow their businesses through education.

 Our mission is no less than to revolutionize the way people learn and earn online by giving them the tools they need to turn their expertise into a ... Read more

Company Updates

  • Get a closer look at life on the Sales team at Thinkific! One of our Account Executives, Brian, has shared his experience on our Medium blog. Check it out at the link below, and be sure to have a look at http://glassdoor.com/slink.htm?key=vMYw4 - we're adding 2 new Account Executives to the team!

    A Day in the Life of an Account Executive at Thinkific

    At Thinkific, our core products have traditionally been self-serve, where customers can go onto our website and purchase our packages themselves. We've been really successful in serving entrepreneurs and solopreneurs, helping them create and sell their courses online.

  • #TeamThinkific spent the last week working on innovative projects with the goal of improving our customers’ experience on Thinkific during our quarterly Blue Sky Week. The past Friday, our teams delivered their pitches to our entire company.

    Blue Sky Week is an opportunity for anyone at Thinkific to propose new ideas, build out their projects, and share their vision for our platform. We’re proud to give our team the freedom to work on things that are meaningful to them and impactful on our company!

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Thinkific – Why Work For Us?


Our purpose: Helping people grow their businesses through education

Thinkific allows anyone to create, market, and sell their own online courses. Our mission is no less than to revolutionize the way people learn and earn online by giving them the tools they need to turn their expertise into a sustainable business. Course creators love Thinkific’s product offerings, our focus on student success, and personalized support. More than 36,000 independent experts and businesses have used Thinkific to educate millions of happy students worldwide.

We love creating amazing learning experiences for both students and instructors!

Grow your career with Thinkific

Thinkific Meeting

Exceptional teammates. Meaningful work. Amazing growth opportunities. 

Our team is growing quickly, and we’re looking for amazing people to join us in our Vancouver office! 

At Thinkific, we hire passionate folks who are searching for truly meaningful work, and who care about each other visibly through our core values like “succeed together”, “be helpful” and “passionately debate”. 

Those who join us on this journey are looking to truly make an impact on the world through education. Each day, our team members have the opportunity to see the results of their work both within our company and through the ripple effect of change our customers have with their businesses. 

To date, Thinkific has been used by independent experts and companies to share their knowledge by powering hundreds of thousands of online courses, impacting millions of students. 

We’ve been recognized as an Employee Recommended Workplace by Morneau Shepell, earned Honourable Mention from Ragan for our Employee Experience - Brand Ambassador Program, and have been a finalist for North America’s Employee Engagement Awards. 

Join us to find out for yourself why #TeamThinkific is such an extraordinary place to be! Click here to learn more about the opportunities we have for you: Thinkific Careers

What's it like working at Thinkific?

When you ask our team what they love about working at Thinkific, the trends are always very clear: we consistently find “the people” and “the culture” at the top of the list.

Every team member helps make Thinkific an amazing place to work, and we're always trying to build upon our culture to ensure it's best-in-class. Here are some of the things you can expect when you join us: 

Meaningful, Innovative Work

Push yourself with interesting, meaningful work. We don't just want to learn from the best, we want to BE the best. Our platform changes lives, builds businesses, and educates the world, and our team is lucky enough to see the impact of their work every day. Come innovate with us.

Incredible People

Thinkific is made up of 90 of the most brilliant, fun, and honest people you’ll work with. The people who join us are not just amazing at what they do, they’re also collaborative, passionate, and caring. Not only are our team members happy to come to work with each other every day, but they spend time outside of the office together too - from soccer teams and game nights to group hikes and cookie club — yep, cookie club.

Opportunities for Growth

Being part of a fast-growing company that is constantly changing and needing to adapt means that as experts and leaders prove themselves from within our ranks, we need to celebrate that. We've had many team members change departments, get promoted, and set their sights on lofty goals that we do our best to help them achieve—whether they're professional or personal. We believe that people are so much more than just a "human resource".

Transparency and Team Work

One of our values is “Succeed Together,” and we make sure we live and breathe that. With our goals and values visible every day, each team member is encouraged to share their ideas and empowered to make decisions that can have a lasting impact on the company. Communication is transparent, and we are obsessed with building a great company, together. Our leaders are open to receiving feedback, and we still remain fairly flat as an organization when it comes to reporting relationships. No one is deemed inaccessible.

Salaries and Benefits 

The best for the best. We offer competitive salaries, comprehensive health, dental, and vision benefits (including up to $2000 for you to focus on your mental health), flexible work hours and locations, technology bonuses, learning and education reimbursements, and an open vacation policy - all to ensure our team is taken care of, well rested, and always learning.

Cool Digs

We love our comfortable office by Main and Terminal, and we think you will too. Centrally located near Mount Pleasant, Chinatown, and Olympic Village, it comes complete with cuddly pets, places to relax and collaborate, coffee and lots of healthy snacks to keep you fuelled, and is conveniently located near many transit routes.

We live and breathe by our core values:

  • Succeed together
    We build on each other's strengths to make every project awesome.
  • Be helpful
    Whether it's for our customers or for each other, we always make time to help.
  • Choose ethics and integrity
    We choose to do what's right, always.
  • Fanatical about customer success
    We do everything in our power to help our customers succeed.
  • Give a sh*t
    We always put 100% into everything we do.
  • Learn and grow
    We're always seeking to develop ourselves personally and professionally.
  • Passionately debate
    We dialogue it out, and share our opinions and experiences so we can all gain perspective.
  • Strive for equality
    Nothing works unless we're treating each other with r-e-s-p-e-c-t.

Be confident being 100% yourself

We believe that a wealth of different perspectives and backgrounds are what makes a company great. With a team that's made up of 49% women and folks who bring their own cultures with them from all around the world, we value and embrace diversity.

Thinkific welcomes all team members (and candidates) regardless of race, gender, orientation, sexual identity, economic class, ability, disability, age, religious beliefs or disbeliefs, or status. We’re proud to be an inclusive company with values grounded in equality and ethics.

In 2019, we were proud to walk in the Vancouver Pride Parade along with our friends from 14 local tech companies as a part of #TechLovesPride. Here's a few of our teammates describing why Pride — and inclusiveness generally — are such an important part of who we are.

Thinkific Reviews

  • Featured Review

    Helpful (3)

    "Great culture, great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer in Vancouver, BC
    Current Employee - Software Developer in Vancouver, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Thinkific full-time (More than a year)

    Pros

    - As the title implies, great culture and people. Honesty and integrity are some of the core values among people
    - Openness to new ideas and experiences
    - Dev team is fast-moving with room for new stacks and innovation
    - Lots of learning and growing opportunities
    - Rely on internal feedback for improvements
    - Actively looks to support the community

    Cons

    - Lacking robust product process

    Advice to Management

    The constant growth and improvement is impressive. I'm looking forward to what the future holds for this company

See All 51 Reviews

Thinkific Photos

Thinkific photo of: Thinkific Games 2018
Thinkific photo of: #TeamThinkific at the Vancouver Startup Week 2019 Recruitment Fair
Thinkific photo of: All smiles at the #TeamThinkific BBQ
Thinkific photo of: September's Cheers with Peers event was Back to School themed!
Thinkific photo of: The Thinkific team joining in on #TechLovesPride at the Vancouver Pride Parade
Thinkific photo of: Our Marketing Team (along with friends from other awesome teams) hopped on a boat and watched the fireworks on Vancouver's English Bay
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Thinkific Interviews

Experience

Experience
79%
8%
13%

Getting an Interview

Getting an Interview
68%
17%
6%
3
3
3

Difficulty

3.1
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

     

    Customer Champion Interview

    Anonymous Employee in Vancouver, BC
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Thinkific (Vancouver, BC) in March 2019.

    Interview

    There were several stages of the process. Firstly, submitting the application, which was very thorough, which was great! I felt that I could definitely leave my mark and show my personality and experiences through all the questions. Next up was an assignment that required me to answer a few questions as a simulation for real-life customer support. It was a fair assessment and had 40 minutes to complete it. After that, I had a phone call with 2 people from HR, which also went very smoothly. I answered many questions about my past experiences, my learnings, and more about myself, elaborating from my CV and application. Lastly, I had an in-person 2 hour panel interview which in office. It was also yet another good interview and felt more like a conversation where we went over my university and work experiences. Overall, I really enjoyed the process and felt that Thinkific was very quick to respond after each step. From the moment I applied to the moment I accepted my offer, it was a total of 3 weeks. I am very pleased!

    Interview Questions

See All 38 Interviews

Thinkific Awards & Accolades

  • Employee Recommended Workplace, The Globe and Mail & Morneau Shepell, 2019
  • Customer Service Department of the Year, The Stevie Awards, 2019
  • Technology Innovator Awards - Best Online Course Creation Solution, CV Magazine, 2018
  • Growth Company of the Year Finalist, Technology Impact Awards, 2018
  • Bronze Extra Mile Award, Canadian Cancer Society, 2018
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