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      The Hartford

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      Related searches: The Hartford reviews | The Hartford jobs | The Hartford salaries | The Hartford benefits | The Hartford conversations
      The Hartford interviewsThe Hartford Customer Relations Specialist interviewsThe Hartford interview


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      Customer Relations Specialist Interview

      Apr 19, 2018
      Anonymous employee
      New Hartford, NY

      Other Customer Relations Specialist interview reviews for The Hartford

      Customer Relations Specialist Interview

      Feb 4, 2024
      Anonymous employee
      Shreveport, LA
      Accepted offer
      Positive experience
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through a recruiter. The process took 1+ week. I interviewed at The Hartford (New Hartford, NY) in Feb 2018

      Interview

      I was reached out to by recruiter by email to setup phone screen- that was about 30 minutes. I was then contacted for an interview the following week. The interview process was interesting. 11 different questions from 11 department managers- speed interview style- 90 seconds with each one and then move on to next. I was contacted with an hour less than 24 hours later.

      Interview questions [1]

      Question 1

      Give a time when you had to deal with a difficult situation and how did you handle it.
      1 Answer
      Average interview

      Application

      I applied through an employee referral. I interviewed at The Hartford (Shreveport, LA) in Nov 2022

      Interview

      You will receive an email regarding a phone screen. An HR rep will call you and ask brief questions. Once answered, if they like what they hear, they schedule your interview. You are usually interviewed by two team managers via teams. It will last about 30 minutes. You should know if you got the job within two days after.

      Interview questions [1]

      Question 1

      Strengths/Weakness, questions about multitasking, why do you want to work here, general questions
      Answer question

      Customer Relations Specialist Interview

      Feb 15, 2018
      Anonymous employee
      San Antonio, TX
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at The Hartford (San Antonio, TX)

      Interview

      I applied online, took the assessment and received a phone call from a Recruiter about 2 days later to set up a phone screening. I completed the phone screening with another Recruiter about 2 days after the initial call. During the second call we reviewed my resume, discussed my computer skills, and the job itself. The Recruiter advised the next step was for a member of Management to review my resume and if they wanted to bring me in for an in-person interview she would call me. She did call me about a week later to advise they were moving me forward with the in-person interview. The interview was done like "speed dating", 11 people (managers, coaches, and trainers) ask you one behavioral based question and you have 90 seconds to answer. Each person would rate your response and give you a score between 1-10. It went by really fast! After the interview one of the managers discussed the job itself, benefits, bonuses, the schedule, etc. She informed me and the group of people I was interviewing with the Managers would discuss each candidate and let HR know who they wanted to hire. The HR Recruiter would call us to let us know if we were hired within 24 hours. I received my offer the next day!

      Interview questions [2]

      Question 1

      Give and example of how you handled a very difficult customer. What was the outcome?
      Answer question

      Question 2

      What is your greatest accomplishment so far in your career?
      Answer question
      7