The Hartford Reviews | Glassdoor.ca

The Hartford Reviews

Updated Sep 11, 2019

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Found 1906 reviews

3.7
StarStarStarStarStar
Rating TrendsRating Trends
70%
Recommend to a Friend
87%
Approve of CEO
The Hartford CEO Christopher Swift
Christopher Swift
693 Ratings
Pros
  • "Some added benefits of working at The Hartford include the work/life balance(in 191 reviews)

  • "They have remote if you lucky to work from home that is a option(in 120 reviews)

Cons
  • "The work/life balance can be hard on occasion(in 94 reviews)

  • "If you are customer-facing just assume that you are going to be treated like a sweatshop call center employee(in 55 reviews)

More Pros and Cons
  1. "Excellent company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Vice President in Hartford, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Hartford full-time for more than 10 years

    Pros

    Strong leadership; company committed to its customers, employees and doing the right thing.

    Cons

    I really don't have any cons; great company.

    The Hartford2019-09-11
  2. "Evolving Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Analyst in Hartford, CT

    I have been working at The Hartford full-time for more than 5 years

    Pros

    Free parking in Hartford, competitive 401K match, Generous PTO, Opportunities for Development

    Cons

    Little work/life balance; workload impossible to complete in 40 hours

    The Hartford2019-09-11
  3. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Claims Adjuster 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at The Hartford full-time for more than 5 years

    Pros

    All great and everyone was great to work with!

    Cons

    None, was a great job

    The Hartford2019-09-10
  4. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Subrogation in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Hartford full-time for more than 5 years

    Pros

    Great working environment and culture.

    Cons

    Healthcare benefits could be better.

    Advice to Management

    None.

    The Hartford2019-09-05
  5. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Allentown, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Hartford full-time for more than 5 years

    Pros

    Excellent company to work for and perfect home/work life balance

    Cons

    Big company, need to speak up to be recognized.

    The Hartford2019-09-04
  6. Helpful (1)

    "Great company with many opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Claims Adjuster in Sacramento, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at The Hartford full-time for more than 5 years

    Pros

    - Very ethical place to work. The company itself has great values. - Enjoy the co-workers you meet - Flexible schedule, but that doesn't necessary mean there is life/work balance - PTO is generous, though you have so much work it is hard to actually use it - Has the capabilities for occasional remote work and full remote work - Growth opportunities within your department

    Cons

    - Overworked, there is no caseload cap here. - There is no real training. The training they have is a joke. There is a lot of on the job training, which is understandable but there are no basics given. You will have to rely on other adjusters to learn. Supervisors are not available to help train you. It is a sink or swim environment and no one will throw you anything to float on. - The system is fancy new,... but has a lot of issues. They seem to "fix" a problem and more come along - Management will play favoritism - Growth is hard with other departments in the company because every one is remote and there is no personal touch - There is no loyalty for those employees who have worked there for years - There is a mentality of everyone is replaceable (which is true, but maybe don't say that to your employees) - Lacks motivation to the employees - Could be more competitive with their pay / market rate

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    Advice to Management

    - Put together a better training system/program, not just for new hires but for continuing training - Show appreciation to your employees who work hard, even if the numbers may not appear to be above benchmark. Numbers always have a story is what you preach, but actually mean it.

    The Hartford2019-09-11
  7. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Claims Examiner in Columbus, OH

    I worked at The Hartford full-time for more than a year

    Pros

    Fair evaluations, good life work balance for the industry

    Cons

    No serious cons to mention

    The Hartford2019-08-29
  8. "Excellent company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Hartford full-time for more than 10 years

    Pros

    A lot of great benefits and the company values work-life balance. The vision is clear, the culture is amazing and everyone works together to succeed.

    Cons

    In previous roles I've felt more could be done to reward and retain top talent.

    Advice to Management

    Continue listening to your front line and voice of the employee. They currently do a fantastic job at this and I feel it is something that is driving the company to even greater levels of success. No one knows the job better than those closest to it.

    The Hartford2019-08-24
  9. Helpful (1)

    "Good people good culture and good job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Personal Lines Sales in Scottsdale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Hartford full-time for more than a year

    Pros

    The people are really positive and professional, even management. You have a lot more flexibility than most places so work life balance is great. They really listen to your ideas and concern and make changes. Work from home opportunities

    Cons

    Call volume goes from crazy busy to slow and a lot of time they are begging for overtime when it is not busy.

    Advice to Management

    Keep listening to employees

    The Hartford2019-08-20
  10. "Excellent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales 

    I have been working at The Hartford full-time for more than a year

    Pros

    Great Company to work For

    Cons

    At this time I have no cons.

    The Hartford2019-08-23
Found 1906 reviews