The Hartford Reviews | Glassdoor.ca

The Hartford Reviews

Updated Jul 22, 2019

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Found 1876 reviews

3.7
StarStarStarStarStar
Rating TrendsRating Trends
69%
Recommend to a Friend
86%
Approve of CEO
The Hartford CEO Christopher Swift
Christopher Swift
677 Ratings
Pros
  • "Some added benefits of working at The Hartford include the work/life balance(in 191 reviews)

  • "They have remote if you lucky to work from home that is a option(in 120 reviews)

Cons
  • "The work/life balance can be hard on occasion(in 94 reviews)

  • "If you are customer-facing just assume that you are going to be treated like a sweatshop call center employee(in 55 reviews)

More Pros and Cons
  1. "Productive and collaborative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Claims Technician in Plantation, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Hartford full-time for more than 10 years

    Pros

    Great compensation benefits and discounts

    Cons

    High production environment, pay could be more

    Advice to Management

    Align employees to roles who identify with the appropriate experience and skill

    The Hartford2019-07-22
  2. "Great company culture, rocky sales organization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Insurance Sales Agent 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at The Hartford full-time for more than a year

    Pros

    1. The Culture. The people are great. The company spends a lot of time, energy and resources cultivating an inclusive and fun environment. They do this through ERGs, volunteer opportunities, company outings and department contests. 2. The Training, both new hire and ongoing. Again, The Hartford puts a lot of effort into making sure their employees are informed about changes in company policy, underwriting guidelines,...

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    Cons

    1. The compensation plan. Oooh, the compensation plan... In just one year, Personal Lines Sales has changed their compensation structure 4 times. The first compensation plan was a joke. You had to sell 60-70 policies before you were even eligible for commission, and then the commission could barely cover an electric bill. Then the second comp plan came out, and it was mildly better, as it focused on efficiency over volume....

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    Advice to Management

    I will not believe your desire to become a sales organization until you stop looking for ways to pay your sales people less.

    The Hartford2019-07-22
  3. Helpful (1)

    "Still a Great Place"

    StarStarStarStarStar
      Current Employee - Anonymous 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at The Hartford full-time for more than 10 years

      Pros

      I returned to the Hartford recently and am so glad that I did. I felt engaged and valued from day 1.

      Cons

      Not company specific, but health insurance has totally gotten out of control.

      The Hartford2019-07-15
    • "Great place to work!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Manager in Hartford, CT
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at The Hartford full-time

      Pros

      Been here for 18+ years. The people are what make our company a great place to work. You are not just a number. Great benefits and 401K plans.

      Cons

      Since I am a remote worker, sometimes you miss being in an office and seeing people. But we do use Skype and all have cameras, so you at least get to see folks when attending meetings and huddles!

      The Hartford2019-07-17
    • Helpful (1)

      "Great company / poor computer software / very little bonus for hard long sales."

      StarStarStarStarStar
        Current Employee - Anonymous Employee 
        No opinion of CEO

        I have been working at The Hartford

        Pros

        Happy work environment with nice people. Integrity selling. 401k match. I give the company 4 stars because it’s a good product and service from a consumer perspective.

        Cons

        Push to sell on first contact with old people clients. Ancient software/ software issues. Extremely long calls to bind simple policies. Terrible bonus structure. Anything that could be done easily here is made difficult. Pay is not rewarding for the job. This Information is coming from a top performer with good attendance. The company is hogging up all the potential bonus for themselves. Pay the people well who sell and...

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        Advice to Management

        Pay bonus to existing reps instead of paying to hire new people when we quit. Get a profit share or some type of reward for binding these long policies. No middle man bonus. Only top 10% make all the bonus. Stop making excuses as to how and why your SIP program is working when it isn’t.

        The Hartford2019-07-11
      • "Excellent career growth opportunity"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Director in Hartford, CT
        Recommends
        Positive Outlook
        Approves of CEO

        I have been working at The Hartford full-time for more than 3 years

        Pros

        * Great career growth opportunity * Fantastic compensation with both yearly bonuses and long-term incentives * Generous 401(k) match * Solid ethics and corporate sustainability

        Cons

        * Commuting into the City of Hartford is a challenge. The city doesn't plow its roads, for example, and there are frequently traffic snarls compared with commuting to a corporate campus in a suburban setting on the outskirts of Hartford.

        The Hartford2019-07-10
      • "Amazing Company That Cares!"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Regional Director in Clinton, NY
        Recommends
        Positive Outlook
        Approves of CEO

        I have been working at The Hartford full-time for more than 10 years

        Pros

        The company is very supportive of employee growth and development, providing employees with many career opportunities. The company is focused on employee engagement, work-life balance, and takes community involvement seriously.

        Cons

        Same as with any company, there can be a lot of change sometimes, but it's all a part of providing the most advanced products and services to customers.

        The Hartford2019-07-10
      • "Outstanding Company! Lucky to be Here!"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Senior Small Commercial Sales Reperesentative 
        Recommends
        Positive Outlook
        Approves of CEO

        I have been working at The Hartford full-time for more than 3 years

        Pros

        The monetary compensation is excellent. Very generous salary + Quarterly and annual bonus with true-ups. Plenty of autonomy to participate in childrens' school activities and after-school activities. Highly ethical and unwavering on that. Just do your job, keep your calendar full, follow through and you'll do well. Lots of PTO from the start and a high match on 401(k).

        Cons

        Gobs and gobs of data which means gobs and gobs of lists to go over and review with agency partners. Responsible for cell phone bill so having two phones is a must to maintain good work/life balance. Growing number of boxes that need checking, but I understand why we have them. Medical benefits are pricy.

        Advice to Management

        Please go back to covering the costs of a business phone and our internet.

        The Hartford2019-07-08
      • Helpful (2)

        "Great Team and Culture"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Marketing & Communications in Hartford, CT
        Recommends
        Positive Outlook
        Approves of CEO

        I have been working at The Hartford full-time

        Pros

        Despite the stereotypes about insurance companies, there are a lot of different things you can do here. The culture has come a long way over the years and the company truly cares about the communities nearby. I've met some wonderful people here and talent is truly top notch.

        Cons

        It can be really hard to move beyond a certain level. Recruiters seem to favor bringing in external talent (fresh eyes) versus focusing on raising internal talent up. It can feel like you have to walk on water to meet the expectations for an "exceeds" rating or be considered for another level. Working as hard as you can doesn't always mean you'll be recognized and there is some corporate politics. It would also be nice...

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        Advice to Management

        Be fair and open in your willingness to give internal people a chance. Sometimes you have to take a risk on someone who has a proven track record of results. Don't keep changing the requirements so they feel like they'll never get ahead. Even though the corporate talk-track promotes lateral moves (which are great), the reality for employees is that their level does have an impact on bonus potential (target pool %), which...

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        The Hartford2019-07-02
      • "Great work environment, collaborative, yet facilitates invdivual accomplishments"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Reinsurance Manager in Boston, MA
        Recommends
        Positive Outlook
        Approves of CEO

        I have been working at The Hartford full-time for more than 10 years

        Pros

        Great work environment. Tools to accomplish both individual and departmental goals. Work / Life balances is excellent

        Cons

        I have encountered nothing major in 19 plus years

        Advice to Management

        Keep improving systems.

        The Hartford2019-07-01
      Found 1876 reviews