I applied in-person. The process took 2 days. I interviewed at Starbucks (Washington, DC) in Jul 2009
Interview
I am a re-hire so my previous experience worked in my favor. Even so, after my interview with the store manager, I was asked to come back for a second interview with a different store manager at another location. Most questions are about service experience and the interviewer looks for answers that follow a specific outline represented by the acronym STAR, Situation-Task-Action-Result. Describe the Situation, Tasks involved in the situation, what Action did you take, and what was the Result or outcome.
Interview questions [1]
Question 1
Describe a situation where you had to deal with a coworker with whom you did not get along.
Received an email asking to schedule an interview for the following week. The interview took place in the store itself, and took about 15 minutes. The questions were pretty average.
First interview went well, just the basic behavioral questions that should be answered using the STAR method. Second interview was less questions but with the district manager. Still waiting to hear back (if they reach out at all).
Interview questions [5]
Question 1
Tell me about a time where you had to navigate a situation where the supervisor wasn’t available.
Basically a short chat about my availability, my interest in the job, why I want to work there, how familiar I am with coffee and what my past experiences in hospitality were.