Starbucks Reviews | Glassdoor.ca

Starbucks Reviews

Updated 17 Nov 2019

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3.8
75%
Recommend to a Friend
77%
Approve of CEO
Starbucks CEO Kevin Johnson
Kevin Johnson
3,888 Ratings
Pros
Cons
  • "Baristas not always inclined to come to work(in 1208 reviews)

  • "It’s an extremely fast-paced environment(in 638 reviews)

More Pros and Cons
  1. "Starbucks Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Barista - Starbucks in Victoria, BC

    I have been working at Starbucks part-time for more than 3 years

    Pros

    Amazing company to be a part of and work for, they take a lot of care for their employees, amazing benefits

    Cons

    No cons noted, it's an amazing company

    Starbucks2019-11-11
  2. "Crazy, but worth it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Barista in Vancouver, BC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Starbucks part-time for more than a year

    Pros

    Very flexible schedule, some benefits, fairly loose dress code.

    Cons

    Minimum wage, extremely busy all the time.

    Advice to Management

    Increase the wage so that employees can better handle the high stress of the position.

    Starbucks2019-11-18
  3. "Fun and Flexible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Barista - Starbucks in Toronto, ON
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Starbucks part-time for less than a year

    Pros

    Amazing manager, lovely team, great benefits and flexi hours

    Cons

    I wish the salary was above minimum wage but maybe I am being unreasonable

    Starbucks2019-11-16
  4. "good company"

    StarStarStarStarStar
    Former Employee - Barista - Starbucks 

    I worked at Starbucks full-time

    Pros

    good people and good environment

    Cons

    rude customers - but out of company's control.

    Starbucks2019-11-15
  5. "Amazing Place to Grow and Learn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Manager in Toronto, ON
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Starbucks full-time for more than 8 years

    Pros

    - development opportunities - health benefits and discounts - training available - generally positive senior staff

    Cons

    - internal promotions for store managers grind to a halt in some districts - over time, the training went from managers and staff being able to think and act appropriately to situations, to following procedures and restricting smart decision making no matter the circumstances

    Advice to Management

    External promotions are great to keep new skills coming in, but when head office is full of people who have never worked in a store for more than two weeks, they quickly lose sight of what is happening in stores

    Starbucks2019-11-15
  6. "Great Co-Workers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Barista 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Starbucks part-time for more than 3 years

    Pros

    Coworkers are great and so are some customers

    Cons

    A lot of forced interactions

    Starbucks2019-11-14
  7. "It was awesome! Customer was excellent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Barista - Starbucks in Calgary, AB
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Starbucks part-time for less than a year

    Pros

    You get a pound of coffee or V cups a week and have your intuition reimbursed

    Cons

    No cons, at least not for me

    Advice to Management

    Awesome!

    Starbucks2019-11-11
  8. "Fun times, low pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Barista 
    Disapproves of CEO

    I worked at Starbucks full-time for more than a year

    Pros

    Super fun work environment, high standards, fast paced

    Cons

    Mean customers, stressful moments, lack of growth or pay

    Starbucks2019-11-11
  9. "Loved it; Experiences really do vary by location"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Shift Supervisor in Toronto, ON
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Starbucks full-time for more than a year

    Pros

    -My co workers were (majority) amazing! Made every day fun :) -Some customers made it a great job - Opportunity to grow/get promoted is nice - Raise every 6 months - Lost of free food when closing -Free drinks every shift -Supervisor pay is really good compared to barista (+$3) and you still get tips -Great Benefits’s for minimum wage job -You can pick up shifts nationwide

    Cons

    -Found it hard to get full time hours -The customers can be atrocious -having to fake conversations/connections with customers for district managers and other higher-ups -No overtime :/ -Repetitive work (for some that’s a pro) -Some of the other shift supervisors were not understanding towards small errors or that the baristas have lives outside of the company -Customers barely tip; Tips are divided by all... staff (Excluding managers) and based off hours worked

    Show More

    Advice to Management

    Crack down on toxic supervisors, Allow for overtime

    Starbucks2019-11-08
  10. "Awesome"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Barista in Chilliwack, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starbucks part-time

    Pros

    Amazing coffee and great service

    Cons

    Not much to say poorly

    Starbucks2019-11-07
Found 24249 reviews