Starbucks Reviews | Glassdoor.ca

Starbucks Reviews

Updated 22 Sep 2019

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Found 23546 reviews

3.8
StarStarStarStarStar
Rating TrendsRating Trends
75%
Recommend to a Friend
76%
Approve of CEO
Starbucks CEO Kevin Johnson
Kevin Johnson
3,656 Ratings
Pros
Cons
  • "Baristas not always inclined to come to work(in 1156 reviews)

  • "Fast-paced with some rude customers at times(in 593 reviews)

More Pros and Cons
  1. "Best workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Lead Barista in Chilliwack, BC
    Recommends
    Positive Outlook

    I have been working at Starbucks full-time for more than 3 years

    Pros

    Very professional work place with amazing staff

    Cons

    Scheduling issues sometimes between workers

    Starbucks2019-08-22
  2. "Great!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Barista in Waterloo, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starbucks part-time for more than a year

    Pros

    They care about the individual (partners) that work there. The company gives a lot of benefits to partners and it is very easy to request a sick day.

    Cons

    Some cons are that you must request time off with 3-weeks notice, whcih is bad if you plan something the week of, or even two weeks before. The rate of work is also a lot, if you are planning to, or are working at a drive-thru store.

    Advice to Management

    Only make schedules 2-weeks in advance, and make it easier to change the schdule when there is a conflict in partners lives. Instead of making them fully responsible for getting it covered (i.e. help when something is going on outside of starbucks)

    Starbucks2019-09-20
  3. "Amazing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Barista - Starbucks 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starbucks part-time for less than a year

    Pros

    Flexible time according to school timings

    Cons

    Always stand while working makes you feel tired.

    Starbucks2019-09-20
  4. "A great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Shift Supervisor in Calgary, AB
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starbucks part-time for more than 3 years

    Pros

    Good working environment and plenty if opportunities to grow

    Cons

    They should be flexible in scheduling manpower

    Starbucks2019-09-19
  5. "Starbucks review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Shift Supervisor in Kirkland, QC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Starbucks full-time for more than 3 years

    Pros

    Great atmosphere nice people and great customers

    Cons

    Just time for a change

    Starbucks2019-09-16
  6. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Shift Supervisor in Port Credit, ON
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Starbucks full-time for more than 3 years

    Pros

    Management and staff made all of the difference - luckily, Starbucks tends to attract great employees. Great supervisor training. Room for growth.

    Cons

    Pay is better than most Customer Service roles, but not great for what you deal with from customers often. Bad management really sours the whole experience. Outside hires who aren't dedicated to learning the ins and outs (like how to make drinks) cause immense pressure to the rest of the team.

    Advice to Management

    Listen to your long-time staff over new outside hires. Despite the numerous complaints about an SM from staff, it took months for anyone to take it seriously and caused many great staff to quit in the meantime.

    Starbucks2019-09-17
  7. "High-end Retail PT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Barista - Starbucks 
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Starbucks part-time for less than a year

    Pros

    Flexibility, various benefits, time off, discount, free drink

    Cons

    Unsteady hours, illiquidity in switching schedule

    Starbucks2019-09-16
  8. "Great part-time job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Barista in Unionville, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starbucks part-time for more than 3 years

    Pros

    Flexible hours for working students. Great benefits and perks. Lots of good experience and involvement with community.

    Cons

    Long, tiring, standing work shifts. Depending on location and events, might be understaffed so extremely busy

    Starbucks2019-09-14
  9. "Fun and fast pace environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Barista in Ottawa, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Starbucks part-time for more than 3 years

    Pros

    Work with amazing people, atmosphere is great. Overall good place to work

    Cons

    Customers can be very picky with high standards. Made it worse that it was in an airport

    Starbucks2019-09-13
  10. "Nice business culture and wonderful work experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Shift Supervisor 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starbucks part-time for more than a year

    Pros

    nice benefits, nice partners, some nice customers

    Cons

    Kinda tired if you work at a busy location

    Starbucks2019-09-13
Found 23546 reviews