Starbucks Reviews | Glassdoor.ca

Starbucks Reviews

Updated 14 December, 2017
16,086 reviews

Filter

Filter

Full-timePart-time

3.8
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Starbucks President & CEO Kevin Johnson
Kevin Johnson
1,004 Ratings

16,086 Employee Reviews

Sort: PopularRatingDate

Pros
  • Starbucks offers a wicked comprehensive benefits plan to part time employees (who work (in 1105 reviews)

  • Free pound of coffee every week (in 551 reviews)

Cons
  • as long as you manage work life balance it's a great job (in 345 reviews)

  • Fast paced stressful rude customers (in 446 reviews)

More Pros and Cons

  1. "Pros and Cons"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Starbucks part-time

    Pros

    It is a good work environment, very flexible especially for students.

    Cons

    Sometimes, the people that work at the office of Starbucks come in think they are the best.


  2. "Great experience in general"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista in West Vancouver, BC
    Former Employee - Barista in West Vancouver, BC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Starbucks part-time (More than a year)

    Pros

    Fun environment, easy job, routine job, flexible hours and timings. Free drinks during shift and discounts on other items including food

    Cons

    Long hours of the store is understaffed, stores are more often than not either overstaffed or understaffed.

    Advice to Management

    Ensure your managers and assistant managers are well trained


  3. "Good to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in Edmonton, AB
    Current Employee - Shift Supervisor in Edmonton, AB
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    good benefits, bean stock, health benefits

    Cons

    many duties and responsibilities, deal with customers

    Advice to Management

    good management


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Great company to work and get start at"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Starbucks full-time

    Pros

    - Great team
    - Good benefits
    - Fun way to get start and experience in managerial roles

    Cons

    - Store morale very dependent on management—poor managers make whole experience poor


  6. "It's a good job."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    They follow workers' rights laws, also benefits.

    Cons

    The work is not challenging, but tedious and repetitive.

    Advice to Management

    No advice, you're doing fine.


  7. Helpful (1)

    "Good company, Idiotic Expectations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista - Starbucks in Newmarket, ON
    Current Employee - Barista - Starbucks in Newmarket, ON
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Starbucks full-time (Less than a year)

    Pros

    Benefits are amazing, especially mental health

    Flexible hours

    Bean Stock grant

    Markout (free coffee or tea)

    Can save money on milk or cream (allowed it as a partner beverage)

    Can pick up shifts anywhere there is a starbucks

    Good for networking

    Cons

    Expect way too much of you for the little pay

    Idiotic customer connections expectations

    Always making stupid promotions that add more labor required for a store, but dont add more labor (overworking and understaffing)

    They most do external hires for district managers which means you will get a district manager (your store managers boss) for doesnt know the first thing about running a store

    Very easy to get hired, so certain people who maybe should not be working get hired

    Advice to Management

    Leave us alone and let us do our job without the need for "in the moment coaching" its annoying and stupid

    Dont expect too much for paying us slightly more than minimum wage

    Let us take free food, we earn it everyday

    Staff properly and we wont be stressed

    Prioritize your tasks, cleaning x machine is not a priority if we are behind and busy.


  8. "Wonderland location- awesome experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista in Vaughan, ON
    Former Employee - Barista in Vaughan, ON
    Recommends
    Approves of CEO

    I worked at Starbucks (More than a year)

    Pros

    - team members were near my age
    - get to meet people from all over the world (literally) since its such a popular destination for tourists

    Cons

    - often customers would get annoyed with us due to inflated prices


  9. "pros and cons"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - A Shift Supervisor in Vancouver, BC
    Former Employee - A Shift Supervisor in Vancouver, BC
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Starbucks full-time (More than 3 years)

    Pros

    amazing benefit including medical/dental and bean stock

    Cons

    takes time to get promoted from a shift supervisor to assistant store manager and to store manager..

    Advice to Management

    Starbucks used to be all about people- partners and customers but it is getting people- customer with money and profit......


  10. "overworked"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    - great benefits
    - you can build great friendships
    - always room to develop

    Cons

    - too much is asked for employees
    i.e. serve the customer fast but make a 'meaningful' connection at the same time

    Advice to Management

    1. don't just hire cause your desperate
    2. be NICE to your employees, don't push them to the edge
    3. defend your employees please


  11. "great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    free drink a shift, fun environment

    Cons

    busy, early shifts, working on your feet a lot gets tiring.


Showing 16,086 of 16,214 reviews
Reset Filters