Starbucks Reviews | Glassdoor.ca

Starbucks Reviews

Updated 22 April, 2019
21,174 reviews

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3.8
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Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Starbucks President & CEO Kevin Johnson
Kevin Johnson
2,956 Ratings

Employee Reviews

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Pros
Cons
  • "Work life balance may be a challenge if it's a difficult store" (in 427 reviews)

  • "Sometimes the environment is too fast-paced" (in 570 reviews)

More Pros and Cons

  1. "Amazing place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista - Starbucks in Toronto, ON
    Current Employee - Barista - Starbucks in Toronto, ON
    Positive Outlook
    No opinion of CEO

    I have been working at Starbucks part-time (Less than a year)

    Pros

    Benefits, flexible schedule, knowledge, development of skills, training, opportunities.

    Cons

    everything smells coffee after a shift


  2. "Barista"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Starbucks part-time

    Pros

    Fun, interactive, teamwork building skills, customer-oriented, build on communication skills

    Cons

    There were upper management and management issues.

    Advice to Management

    Be more organized and listen to employees opinions.

  3. "Barista"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Starbucks part-time

    Pros

    - Free drink & Partner discount
    - Flexible time
    - Great environment
    - Friendly Co-worker and very helpful

    Cons

    - Overwhelming to learn everything at the same time
    - Only working as part-time and sometimes my feet hurt from standing all shift (except when in the break)
    - Clothes will cover with coffee smell (but I like it)


  4. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista in Oakville, ON
    Former Employee - Barista in Oakville, ON
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Starbucks part-time (More than a year)

    Pros

    Good benefits and bonuses.
    Bi-yearly reviews to increase wage.

    Cons

    Clientele is some of the worst.
    Stressful


  5. "Barista"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista - Starbucks in Vaughan, ON
    Former Employee - Barista - Starbucks in Vaughan, ON
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Starbucks part-time (More than 3 years)

    Pros

    Great benefits, great environment

    Cons

    Long hours, pressure from managers


  6. "Great place to work as a student"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Starbucks part-time

    Pros

    Free drinks on shift

    Cons

    some customers feel very entitled and are rude


  7. "Best coffee place"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Well I'm a 17 year old, I love the summer, but I feel 4 months of summer is way too much to not get proactive

    Cons

    Difficult customers and difficult co workers

  8. "Great atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista
    Former Employee - Barista
    Recommends
    Neutral Outlook

    I worked at Starbucks part-time

    Pros

    Good benefits, free coffee weekly, friendly staff, lots of breaks

    Cons

    At times overworked and there is a high standard from upper management


  9. "Brista"

    StarStarStarStarStar
    Former Employee - Barista - Starbucks
    Former Employee - Barista - Starbucks
    Doesn't Recommend

    I worked at Starbucks part-time

    Pros

    Free drinks, some good co-workers.

    Cons

    angry customer. but you will get used to it. poor management


  10. "Store manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Orangeville, ON
    Current Employee - Store Manager in Orangeville, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starbucks full-time (More than 8 years)

    Pros

    Values, culture, structure, transparency, amazing benefits

    Cons

    Work life balance, challenge the status quo too often, constant turnover and realignments of senior leadership and DMs

    Advice to Management

    Partner experience first always! DMs need to practice what they preach. You can’t build capability in SMs if you aren’t first living our mission and values.