Starbucks Reviews

3.5

56% would recommend to a friend

(85,407 total reviews)
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Brian Niccol

32% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,407 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

85K reviews
3.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

Good pay and decent benefits

Cons

Will overwork you and expect you to do unreasonable types of multitasking. Corporate does not listen to concerns of the retail employees and will take the side of the customer even if they are 100% in the wrong

2.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

Training was mostly quite sufficient

Cons

Not paid enough. Staff are not supported. p system is poor. The store feels sterile, with little room for personality or self-expression. Corporate does not seem to care about workers’ rights.

Viewing 1 - 3 of 85,407 Reviews

Glassdoor has 91,123 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.