Starbucks Reviews | Glassdoor.ca

Starbucks Reviews

Updated 18 July, 2018
18,336 reviews

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3.8
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Starbucks President & CEO Kevin Johnson
Kevin Johnson
1,919 Ratings

18,336 Employee Reviews

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Pros
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  1. "Shift Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great environment, wonderful culture, amazing benefits, lots of support

    Cons

    Hours are inconsistent based on different seasons.


  2. "Okay job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista in Toronto, ON
    Former Employee - Barista in Toronto, ON
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Starbucks part-time (Less than a year)

    Pros

    Easy, not much stress. Keeps you busy.

    Cons

    Not a life goal to keep making coffee

    Advice to Management

    Must be doing something right

  3. "Shift"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier/Barista in Surrey, BC
    Current Employee - Cashier/Barista in Surrey, BC
    Doesn't Recommend
    Negative Outlook

    I have been working at Starbucks full-time (More than 3 years)

    Pros

    Make friends
    Make connections
    Good benefits
    Easy money

    Cons

    Not paid enough for the work done
    Over worked
    Crappy hours
    Crappy managers

    Advice to Management

    Treat your baristas like gold and pay them more


  4. "Barista"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Starbucks part-time

    Pros

    Good management, flexible hours, employee benefits

    Cons

    Difficult customers, low pay, early shifts


  5. "Good for a student job."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista
    Former Employee - Barista

    I worked at Starbucks full-time (More than a year)

    Pros

    Nice benefits, like bean stocks and healthcare. Flexible hours and manager was very understanding about school and exams, and always put my education first. Coworkers were very nice too, it was fun to work with.

    Cons

    Tedious labour for a minimum wage job and the company's obsession about costumer service which makes it unbearable to deal with some really rude costumers.

    Advice to Management

    The costumer isn't always right and they shouldn't be allowed to harass the employees.


  6. "Barista"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Starbucks full-time (Less than a year)

    Pros

    Helps develop great interpersonal skills, learn to multitask under high pressure and producing high quality results, and grow a keen eye for details. Teaches you all about coffee. Gets paid to have fun while at work with the partners. Health benefits, possibility to rise through the ranks if interested, and other career developments in the industry, e.g. Coffee Master. Depending on the specific location, management treats baristas with dignity and respect, as an individual first and foremost rather than subordinates.

    Cons

    High pressure, high standards, high demands on physicality. Drains mental and physical strength. Dealing with all kinds of difficult people, not limited to customers.

    Advice to Management

    Keep in mind that the company values and missions always apply to both customers and employees, whose well-being should always come before productivity or efficiency.


  7. "barista"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista - Starbucks in Toronto, ON
    Former Employee - Barista - Starbucks in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Starbucks part-time (Less than a year)

    Pros

    Lots of good benefits though, such as free drinks every shift and a free pound of coffee every week.

    Cons

    It can be a very high paced, stressful job, especially if other staff aren't trained well, but, overall, a positive experience.

    Advice to Management

    The job is more about the people than it is about the drinks. You always want to welcome customers and ensure they feel as though the place they are stepping into, is another safe place like their own home.

  8. "Great Place to Work as a Student"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great people to work with. Reasonable/flexible hours. Good training.

    Cons

    Can get way too stressful. Some customers are truly awful.


  9. "Flexible job but hard to get fulltime hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Starbucks part-time

    Pros

    Fun job, free coffee and good environment

    Cons

    Flexible job but hard to get fulltime hours. The manager can really make our break the experience


  10. "Employment by Teavana Starbucks"

    StarStarStarStarStar
    Former Employee - Team Lead in Windsor, ON
    Former Employee - Team Lead in Windsor, ON
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Starbucks part-time (More than a year)

    Pros

    Product discount, good relationships fellow employees, easy hiring process

    Cons

    Long hours on your feet


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