I applied online. The process took 1 week. I interviewed at Starbucks in Apr 2012
Interview
If they offer you a drink, take it! Resume is not necessary.
They called me a few days after I applied online and filled out the questionnaire. I was caught off guard when they started asking me customer service questions right away! That was just a screening though and afterwards they invited me to an open interview the following week. It's good to dress nice but not TOO nice, I suggest wearing something that helps you stand out from other candidates (wear a big smile).
I had a one on one interview first and he asked me only 3 questions about my past customer service experience and then told me to stick around. After waiting there I was called again to do a group interview where they proceeded to ask me a handful of questions. They asked about mostly negative customer experiences and you better have a happy ending. They also want to know a little more about you to see if you will fit in so let your personality shine, honestly. They said that we'll know by the end of the week if we got it, and they called me on the last day. I know that if I didn't get a call, to not bother calling them.
Interview questions [3]
Question 1
What are you doing to help yourself grow personally?
Received an email asking to schedule an interview for the following week. The interview took place in the store itself, and took about 15 minutes. The questions were pretty average.
First interview went well, just the basic behavioral questions that should be answered using the STAR method. Second interview was less questions but with the district manager. Still waiting to hear back (if they reach out at all).
Interview questions [5]
Question 1
Tell me about a time where you had to navigate a situation where the supervisor wasn’t available.
Basically a short chat about my availability, my interest in the job, why I want to work there, how familiar I am with coffee and what my past experiences in hospitality were.