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      PagerDuty

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      PagerDuty interviewsPagerDuty Technical Support Engineer interviewsPagerDuty interview


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      Technical Support Engineer Interview

      Jun 25, 2021
      Anonymous interview candidate
      Lincoln, NE
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at PagerDuty (Lincoln, NE) in Jun 2021

      Interview

      Zoom with recruiter that went well, writing exercise, then a stock message from no-reply saying I wasn't moving forward. I messaged the recruiter for some feedback and she did call me and tell me that my written exercise wasn't what they were looking for. Not a ton of helpful feedback, but oh well.

      Interview questions [1]

      Question 1

      Why PagerDuty? What are your salary requirements?
      Answer question

      Other Technical Support Engineer interview reviews for PagerDuty

      Technical Support Engineer I Interview

      Feb 3, 2025
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied through other source. The process took 3 weeks. I interviewed at PagerDuty in Jan 2025

      Interview

      The recruiter had high-energy, which made for a great first impression. However, the initial call was more like an overview of the role rather than an opportunity for them to assess whether it was a good fit for both sides. The second step was a take-home challenge involving their API, which was straightforward and well-structured. The third step was an interview with the hiring manager, where I was unexpectedly joined by another manager shadowing with their camera off. This made the experience a bit awkward, as there was no prior notice. The interview consisted of behavioral questions followed by a technical exercise involving Linux commands and SSH access to a test server. When I asked how often scripting or SSH access is used in the role, I was told that it’s rarely, if ever part of day-to-day responsibilities. It was unclear why the assessment focused on skills that don’t directly apply to the role. While I understand they may be looking for a more technical candidate, the test felt misaligned with actual job expectations. Ultimately, I was already hesitant about the role, and this interview confirmed that it wasn’t the right fit for me. The overall experience left me feeling like I dodged a bullet, as the hiring managers didn’t create a welcoming environment, and the process lacked transparency.

      Interview questions [2]

      Question 1

      Tell me about a time you dealt with a not-so-happy customer
      Answer question

      Question 2

      Tell me about a time you were wrong, how did you handle the situation.
      Answer question
      1

      Technical Support Engineer Interview

      Jul 29, 2017
      Anonymous employee
      San Francisco, CA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at PagerDuty (San Francisco, CA) in Mar 2017

      Interview

      Initial phone call with recruiter, phone call with manager and another engineer to talk about role and a bit more technical conversation. They ask to submit a written sample and a few technical challenges. If you do good and they like you, you move on to on site which is full day of interview rounds covering technical, written, cultural abilities. You will get to have lunch with the team which is a really cool way to meet and mingle. I received an offer a few days later and was a great experience!

      Interview questions [2]

      Question 1

      Customer scenarios which will test your ability to write concise information.
      Answer question

      Question 2

      Write a script that creates new users using the PagerDuty API.
      Answer question
      2

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