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      Technical Support Engineer Interview

      Jun 14, 2026
      Anonymous interview candidate
      Waterloo, ON
      No offer
      Positive experience
      Easy interview

      Application

      I applied through other source. I interviewed at OpenText (Waterloo, ON)

      Interview

      First round - HR screening : went up to only 10minutes. Interviewer asked about previous experiences, explained about work timings and about the company. Second round - Technical Interview(3 member panel): what kind of Linux and windows server troubleshooting have you done in the past? Was it application level or network level? Do you have experience working with networking software? A customer has been contacting the company for two weeks on a ticket which is still not resolved, what would you tell the customer, how would you assist them?

      Interview questions [1]

      Question 1

      Technical and Star method question
      Answer question

      Other Technical Support Engineer interview reviews for OpenText

      Technical Support Engineer Interview

      Aug 11, 2025
      Anonymous employee
      Manila, Manila
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at OpenText (Manila, Manila) in May 2025

      Interview

      The interview process is tedious and straightforward. The interviewers are professional and certain on what they are looking for. Hiring took a while but still pushed through and informed you if you passed the hiring process.

      Interview questions [1]

      Question 1

      Skillset, interests, how do you hone your skills further
      Answer question

      Technical Support Engineer Interview

      Feb 11, 2025
      Anonymous interview candidate
      Waterloo, ON
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at OpenText (Waterloo, ON) in Dec 2024

      Interview

      The interview was very friendly. They asked basic questions about the technology and how much I know. They try to make me feel like a conversation between friends. It goes on for 30 min. they ask very basic questions about TCP or UDP. How to check if network connection issue. Any application support and how to troubleshoot.

      Interview questions [1]

      Question 1

      OSI model and its layers and devices.
      Answer question

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