OpenText Reviews | Glassdoor.ca

OpenText Reviews

Updated Jan 16, 2020

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3.2
59%
Recommend to a Friend
61%
Approve of CEO
OpenText CEO and CTO Mark J. Barrenechea
Mark J. Barrenechea
895 Ratings
Pros
Cons
More Pros and Cons
  1. Featured Review
    Helpful (3)

    "A best place to do innovative and meaningful work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Principal Architect in Hyderābād
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OpenText full-time for more than 10 years

    Pros

    Total 20 years of industry experience. Acquired by Opentext in 2013. This review is based on my last 6 years of experience. It took time for me to understand the Company and getting convinced with it's business model and overall system. 1. Mark J. Barrenechea's and his team's leadership and forward thinking help predicting growing business challenges and driving innovation and align entire organization towards its cause accordingly. 2. Every sweat counts, as efforts always align to market needs. 3. Organization's respect towards environmental and social responsibilities. 4. Continuous innovation and comprehensive offerings to EIM market. 5. Opportunity to work in almost all latest technologies. 6. World class Infrastructure. 7. Employee friendly policies which promotes great work-life balance. 8. Strong Global market presence. 9. Experienced and Humble Senior management. 10. Regular updates to employees about present and future focus. 11. Big picture is clear and hence the work is meaningful. 12. Process Driven. 13. Financially stable. 14. Lot of Self learning materials and certifications. 15. Collaboration with industry tycoons like SAP, Microsoft etc. 16. Has strong financial muscle power (has bought Documentum for 1.6 billions) 17. Cab facility and many more.

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    Cons

    1. Opentext is in limelight and influencing EIM market greatly. To keep up the competition and keep advancing, organization is updating strategies and adopting new strategies as appropriate. This is remarkable. But gap in 'understanding of organizational strategies' by employees can lead to great confusion in the employees. Keeping all employees engaged and up to date in organization's cause is a continuous process and challenging. So it is a challenge for both employee and organization. 2. There are too many products and offerings. One need to stay focused and choose area of interest according to his/her strengths. 3. Hyderabad office being tenant in SEZ space, has very limited recreational facilities. To experience fresh air and natural light, one need to get out of the building.

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    Advice to Management

    Create more avenues for engaging and ensuring employees to align their experience, strengths, efforts and energies towards organizational vision and goals. More connectivity with employees brings more synergy. It is already happening, but I believe there is scope for improvement in "Ensuring" part. SEZ campus is nice but not great. See if independent campus a good idea provided if financially viable?

    OpenText2019-11-25
  2. "Great job working in a great culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Development Representative in Waterloo, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OpenText full-time for less than a year

    Pros

    Great job working in a great culture

    Cons

    hard work but it pays off

    OpenText2019-08-23
  3. "Meh"

    StarStarStarStarStar
    • Compensation and Benefits
    • Senior Management
    Current Employee - Professional Services Consultant in Ottawa, ON
    Doesn't Recommend
    Approves of CEO

    I have been working at OpenText full-time for more than 10 years

    Pros

    Make the company tons of money

    Cons

    Barely see much of the money I earn for them.

    Advice to Management

    People need annual salary increases.

    OpenText2020-01-09
  4. "It's a nice and friendly environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Technical Analyst 
    Recommends
    Approves of CEO

    I worked at OpenText full-time for more than a year

    Pros

    Team lunch Work From Home

    Cons

    Low Balling Partial Slow make chanes

    OpenText2020-01-07
  5. Helpful (9)

    "Corporate greed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Billing Representative in Waterloo, ON
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at OpenText full-time for more than 5 years

    Pros

    Waterloo office is a nice setting, cafeteria on site, bus for GTA commuters

    Cons

    There are pros and cons everywhere but it’s unbalanced at OT. They’ve taken away work from home flexibility, it’s unheard of to get a raise, you get your hand slapped if you’re not able to work late at any given moment’s notice, performance reviews are created with the intention of setting you up for failure... this is a good place to get a ton of experience but don’t expect to grow unless you’re close buddies with upper management. There is an unfair and unrealistic expectation to work ridiculous overtime and most of the managers are very biased and clearly pick favourites. This is a very unhealthy environment for people with good hearts and a good work ethic as almost everyone who thrives here displays a very poor work ethic and washes their hands of any real responsibilities. The company will suck you dry and then let you give yourselves a round of applause at quarterly meetings when they tell you how much they’re excelling, yet there is somehow never a budget for raises. They put on a great facade of being a modern tech company who put their people first, but everyone is just a number and this shows every year with massive layoffs, as well as the fact that OT’s growth is strictly attributed to acquiring companies at the expense of all the talented people who run those companies and get dismissed as soon as OT takes over. This is a very unstable environment with shaky job security. It doesn’t take much time to feel deteriorated if you’re an honest, hard working person trying to grow.

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    Advice to Management

    One word: RAISES. Money talks... people get fed up working so hard for nothing to come of it.

    OpenText2019-12-12
  6. Helpful (1)

    "design leadership out of touch"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - User Experience Designer 
    Doesn't Recommend
    No opinion of CEO

    I worked at OpenText full-time for more than a year

    Pros

    big company with lots of opportunities to learn new things; friendly staff

    Cons

    managers and senior executives out of touch with larger strategy and how to help people in their careers; company of acquisitions means there is always politics fighting to get your product the attention it needs; hiring takes too long

    Advice to Management

    less focus on your magic quadrant result and more on the people that get it for you

    OpenText2019-12-21
  7. Helpful (5)

    "Truth is in the reviews!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Waterloo, ON
    Negative Outlook
    Disapproves of CEO

    I worked at OpenText full-time for more than 3 years

    Pros

    Great team mates Great manager Free coffee

    Cons

    - employees are just a number - high turn over - exceptional performance review? Congratulations! But your not getting a raise because the CEO needs those funds to keep acquiring companies. - CEO consistently brags about how much money his worker ants bring in every quarter - record highs every time! - employees living pay cheque to pay cheque - and not due to poor money management. People are actually starving because they can’t afford to live. Forget a “cost of living” increase! Remember, CEO has more companies to buy! - also been told on several occasions that there is a team within the organization who gives fake 5 star reviews so that this place doesn’t look as bad as it actually is. Read between the lines!

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    Advice to Management

    I have no advice to management because our opinion (as the “worker ant”) doesn’t matter.

    OpenText2020-01-04
  8. Helpful (6)

    "Lack of transparency"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Renewal Representative in Waterloo, ON
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at OpenText full-time for more than 8 years

    Pros

    Good health benefits. Good corporate discount programs.

    Cons

    Will let you go without providing reason. Politics & favouritism. No loyalty. Horrible management

    Advice to Management

    Have some backbone and treat everyone fairly.

    OpenText2019-11-21
  9. Helpful (7)

    "Technical Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at OpenText

    Pros

    The coworkers are amazing that's all.

    Cons

    Low pay High expectations No raises - for YEARS Inept management to the point of being derelict Management does not know the products they support No escalation points All this does not maker for happy customers

    Advice to Management

    Listen to your employees instead of just the aware holders. Sometimes it isn't all about the bottom line

    OpenText2019-12-11
  10. "Awesome Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at OpenText full-time for less than a year

    Pros

    Flexible working time, competitive teammates, good salary

    Cons

    None I can think of as of the moment

    OpenText2019-10-27
Found 1570 reviews