OpenText Reviews

Updated Jul 30, 2021

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Found 2,242 of over 2,611 reviews

3.6
65%
Recommend to a Friend
77%
Approve of CEO
OpenText CEO and CTO Mark J. Barrenechea
Mark J. Barrenechea
1,327 Ratings
Pros
  • "Friendly colleagues, work life balance(in 320 reviews)

  • "Good work environment and good work-life balance(in 123 reviews)

  • Cons
  • "None work life balance in office hours(in 52 reviews)

  • "the senior management team is not stable(in 45 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee

      OpenText

      Jul 8, 2021 - Senior Director Marketing in Waterloo, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      excellent employees, salary and benefits

      Cons

      do not have any cons

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    2. 4.0
      Current Employee

      Room for improvement

      Jun 12, 2021 - Human Resources Specialist 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Base salary is pretty good for more junior roles. There is flexibility to take ownership of projects, depending on your manager. HR is pushing diversity projects which will hopefully make a difference but I did notice my former male boss used to push secretarial items to me as a female employee.

      Cons

      Work/life balance is non-existent and you'll be burnt out in 6 months. Approvals that slow down workflows immensely. Lack of diversity in senior management. High turnover.

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      1 person found this review helpful
    3. 5.0
      Current Employee, more than 1 year

      Amazing place

      Jul 20, 2021 - Project Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Friendly and super helpful colleagues

      Cons

      Didn’t find any cons here

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    4. 2.0
      Current Employee, more than 3 years

      Not a great place to work

      Apr 19, 2021 - Software Developer in Waterloo, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -there are flexible working hours -free parking

      Cons

      Senior managment is extremely out of touch with employees. They brag about what a great place this is to work but that's not the daily experience of employees. Salaries are far below average, raises are non exsitent, and laptops/computers/technology provided to employees is of the lowest quality. One example - the company cut salaries and benefits at the start of the pandemic and then bragged about record profits. The salary cut has been restored but for many of us last year's pay was substantially lower. That's great support for your employees during a time of crisis ! The culture is blame oriented - you will always be told your work is not good enough. Employees are expected to get work done regardless of the hours needed. Staffing is way below what is needed and the attitude is that you just need to "get it done" and not to complain. There is no trust between groups and a lot of infighting and toxic behaviour. There are good managers and leads but they are constantly blocked by the ridiculous requirements from senior management.

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      15 people found this review helpful
    5. 4.0
      Current Employee, less than 1 year

      Company should pay more because of it's reputation

      Jul 14, 2021 - Production Support Specialist in Waterloo, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Supportive environment, Brand reputation is tight.

      Cons

      Trace of bureaucracy here and there

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    6. 4.0
      Current Employee, more than 3 years

      Great place to work

      Jul 14, 2021 - Compensation Analyst in Waterloo, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great place to work, great people

      Cons

      Salary a bit low i would say

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    7. 3.0
      Former Employee, more than 3 years

      Company review

      Jul 21, 2021 - Senior Software Developer in Waterloo, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      A good work environment. The company office at Waterloo has a cafeteria where you can order fresh and hot food for your breakfast and lunch.

      Cons

      Low payment. The is no bonus for software developers.

      1 person found this review helpful
    8. 4.0
      Current Employee, less than 1 year

      A good place to work

      Jul 8, 2021 - Cloud Database Administrator 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      A good place to learn with top minds

      Cons

      Sometimes too tight on deadline

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    9. 5.0
      Former Employee

      Best company to work with

      Jul 5, 2021 - Customer Service Representative in Kitchener, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great opportunities for growth in the company

      Cons

      A lot of competition on the basis of seniority

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    10. 1.0
      Former Employee, more than 3 years

      Your Just a Number

      May 4, 2021 - Technical Support Manager in Waterloo, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      HQ Location is nice, lots of empty offices

      Cons

      I quite literally haven't worked for a worse company. Open Text makes it's money aquiring smaller companies, and applying a slash/outsource policy (cutting Members). They take opportunity to cut Team Members in all lines of business (without any performance management etc) stating redundancy from an aquisition -- when in reality it may as well be a seperate entity. Your constantly told to find them money. They freezing hiring, travel, education, all the time. They make record profits, but, really that never goes to anyone aside from the CEO and board. (The "trickle down" doesn't really trickle down). After watching several people who had built up nice careers, strong contributers who were cut for "salary" etc. After awhile you start to notice most of the talented people are gone. My feedback from customers was, I wish I didn't deal with this company. HR was non-existent, I really only dealt with them when it was layoff time. When your asked to layoff a member in your Team (every quarter). Do not work here, its a stop on your career path. Everyone is glad to see the back of it. I left for greener pastures.

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      12 people found this review helpful
    Viewing 1 - 10 of 2,242 Reviews

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