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    OpenText Reviews

    Updated Jul 17, 2019

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    Found 1429 reviews

    3.1
    StarStarStarStarStar
    Rating TrendsRating Trends
    56%
    Recommend to a Friend
    58%
    Approve of CEO
    OpenText CEO Mark J. Barrenechea
    Mark J. Barrenechea
    816 Ratings
    Pros
    Cons
    More Pros and Cons

    1. "Anonymous"

      StarStarStarStarStar
        Former Employee - Anonymous Employee 

        I worked at OpenText full-time for more than 3 years

        Pros

        Great company, innovative, great people

        Cons

        - Long hours - Constant Acquisitions each year

        OpenText2019-05-10
      • Helpful (8)

        "Good paying job but somewhat toxic work environment"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Technical Customer Support 
        Doesn't Recommend
        Disapproves of CEO

        I worked at OpenText full-time

        Pros

        - Some really nice and fun people to work with and easy to make lasting friendships. - Learn some interesting technology, get exposed to different programs and techniques that you may not have seen before - The initial remuneration will be very nice

        Cons

        - Upper management will not support you even if you can prove the problem is either the customer's environment or that R&D has broken the software in an update. - Don't expect a merit raise....ever! The yearly merit rating is a moving target you will never hit. This is so this particular department won't have to split any of that budget (yes, this means that those in Director, Senior Director and VP positions get...

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        Advice to Management

        - Listen to the "underlings". Don't add more things to products that are fundamentally broken. - The customer's expectation needs to be managed properly. They shouldn't expect a call to Customer Support to fix their entire network's IP issue, discover that a virtual environment that was not resourced properly or to help them install a product that needs to be properly scoped out for their users and network.

        OpenText2019-07-04
        • Join the OpenText team
        See Our Latest Jobs

      • "Great Place, professional, good perks, average salary"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Developer in Waterloo, ON
        Recommends
        Approves of CEO

        I worked at OpenText full-time for more than 3 years

        Pros

        Great Place, professional, good perks, average salary

        Cons

        average salary comparing to responsibilities, sometimes even under average salary

        Advice to Management

        Management is Great at OT

        OpenText2019-06-11

      • "I would recommend working for OpenText"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Senior Systems Analyst 
        Recommends
        Positive Outlook
        No opinion of CEO

        I have been working at OpenText full-time for more than 5 years

        Pros

        There are a lot of Pros when it comes to OpenText, the work is good and always changing and challenging. Keeps things fresh and not boring. It's great to work with knowledgeable and skilled teams of coworkers.

        Cons

        Often you end up making less each year because of lack of raises available and increase in taxes. This is regardless of having a good performance review.

        Advice to Management

        There should be more input from Management on Performance rather than rate yourself. Employees should have more of an idea of how they can move forward and progress within the company. Yearly increases should be standard to meet rise in cost of living.

        OpenText2019-06-05
      • Helpful (1)

        "Satisfactory Nothing Great"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Senior Revenue Analyst 

        I have been working at OpenText full-time for more than a year

        Pros

        Work Life balance, Can think of any other!!

        Cons

        Discourage work from home, no progression path for employees, do not invest in its employees

        Advice to Management

        Please design a proper progression path for your employees, being a tech company should encourage work from home, if you do not trust your employees to work from home why hire them in first place. Start investing in your employees

        OpenText2019-06-12

      • "..."

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Payroll Manager in Waterloo, ON

        I worked at OpenText full-time for more than 10 years

        Pros

        constant learning, constant change and company growth

        Cons

        no work/life balance, no clear direction or expectations

        Advice to Management

        honesty, open, clear direction,

        OpenText2019-06-11
      • Helpful (2)

        "okay"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee 
        Doesn't Recommend
        Neutral Outlook
        No opinion of CEO

        I have been working at OpenText full-time

        Pros

        decent pay for the role

        Cons

        inflexible hours for the role

        OpenText2019-05-14

      • "good place"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Technical Support Specialist 
        Recommends
        Neutral Outlook
        No opinion of CEO

        I worked at OpenText full-time

        Pros

        Nice office and nice coworkers

        Cons

        low growth in salary over a yearly period

        Advice to Management

        keep working hard

        OpenText2019-04-23
      • Helpful (15)

        "Waterloo Office"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee 
        Doesn't Recommend
        Negative Outlook
        Disapproves of CEO

        I have been working at OpenText full-time

        Pros

        - View is nice - Free coffee that actually tastes good - Able to meed some quality people who will remain friends beyond OT - Free parking - Good area for errands during lunch break

        Cons

        This USED to be such an amazing company to work for. The CEO is focused on acquiring as many tech companies as possible so fast that it's hard to keep up with them. Once acquired, everyone from that company gets fired and they bring everything to Waterloo without hiring the additional headcount to take it on. There used to be a work/life balance but now you are forced to work unrealistic amounts of overtime in...

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        OpenText2019-05-11
      • Helpful (9)

        "customer service representative"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Customer Service Representative in Waterloo, ON
        Doesn't Recommend
        Negative Outlook
        Approves of CEO

        I worked at OpenText full-time for more than a year

        Pros

        - good insurance benefits - free parking - nice office -

        Cons

        - no job security - the customer service department is very disorganized -the customer service manager is very rude and lacks customer service skills even when communicating with her team members - long hours and understaffed - -

        Advice to Management

        - advise your managers to treat their team members with some respect - low salary

        OpenText2019-05-14
      Found 1429 reviews