OpenText Reviews | Glassdoor.ca

OpenText Reviews

Updated Jul 17, 2019

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Found 1429 reviews

3.1
StarStarStarStarStar
Rating TrendsRating Trends
56%
Recommend to a Friend
58%
Approve of CEO
OpenText CEO Mark J. Barrenechea
Mark J. Barrenechea
816 Ratings
Pros
Cons
More Pros and Cons
  1. "Anonymous"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at OpenText full-time for more than 3 years

      Pros

      Great company, innovative, great people

      Cons

      - Long hours - Constant Acquisitions each year

      OpenText2019-05-10
    • Helpful (8)

      "Good paying job but somewhat toxic work environment"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Technical Customer Support 
      Doesn't Recommend
      Disapproves of CEO

      I worked at OpenText full-time

      Pros

      - Some really nice and fun people to work with and easy to make lasting friendships. - Learn some interesting technology, get exposed to different programs and techniques that you may not have seen before - The initial remuneration will be very nice

      Cons

      - Upper management will not support you even if you can prove the problem is either the customer's environment or that R&D has broken the software in an update. - Don't expect a merit raise....ever! The yearly merit rating is a moving target you will never hit. This is so this particular department won't have to split any of that budget (yes, this means that those in Director, Senior Director and VP positions get...

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      Advice to Management

      - Listen to the "underlings". Don't add more things to products that are fundamentally broken. - The customer's expectation needs to be managed properly. They shouldn't expect a call to Customer Support to fix their entire network's IP issue, discover that a virtual environment that was not resourced properly or to help them install a product that needs to be properly scoped out for their users and network.

      OpenText2019-07-04
    • "Great Place, professional, good perks, average salary"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Developer in Waterloo, ON
      Recommends
      Approves of CEO

      I worked at OpenText full-time for more than 3 years

      Pros

      Great Place, professional, good perks, average salary

      Cons

      average salary comparing to responsibilities, sometimes even under average salary

      Advice to Management

      Management is Great at OT

      OpenText2019-06-11
    • "I would recommend working for OpenText"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Senior Systems Analyst 
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at OpenText full-time for more than 5 years

      Pros

      There are a lot of Pros when it comes to OpenText, the work is good and always changing and challenging. Keeps things fresh and not boring. It's great to work with knowledgeable and skilled teams of coworkers.

      Cons

      Often you end up making less each year because of lack of raises available and increase in taxes. This is regardless of having a good performance review.

      Advice to Management

      There should be more input from Management on Performance rather than rate yourself. Employees should have more of an idea of how they can move forward and progress within the company. Yearly increases should be standard to meet rise in cost of living.

      OpenText2019-06-05
    • Helpful (1)

      "Satisfactory Nothing Great"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Senior Revenue Analyst 

      I have been working at OpenText full-time for more than a year

      Pros

      Work Life balance, Can think of any other!!

      Cons

      Discourage work from home, no progression path for employees, do not invest in its employees

      Advice to Management

      Please design a proper progression path for your employees, being a tech company should encourage work from home, if you do not trust your employees to work from home why hire them in first place. Start investing in your employees

      OpenText2019-06-12
    • "..."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Payroll Manager in Waterloo, ON

      I worked at OpenText full-time for more than 10 years

      Pros

      constant learning, constant change and company growth

      Cons

      no work/life balance, no clear direction or expectations

      Advice to Management

      honesty, open, clear direction,

      OpenText2019-06-11
    • Helpful (2)

      "okay"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I have been working at OpenText full-time

      Pros

      decent pay for the role

      Cons

      inflexible hours for the role

      OpenText2019-05-14
    • "good place"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Technical Support Specialist 
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at OpenText full-time

      Pros

      Nice office and nice coworkers

      Cons

      low growth in salary over a yearly period

      Advice to Management

      keep working hard

      OpenText2019-04-23
    • Helpful (15)

      "Waterloo Office"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at OpenText full-time

      Pros

      - View is nice - Free coffee that actually tastes good - Able to meed some quality people who will remain friends beyond OT - Free parking - Good area for errands during lunch break

      Cons

      This USED to be such an amazing company to work for. The CEO is focused on acquiring as many tech companies as possible so fast that it's hard to keep up with them. Once acquired, everyone from that company gets fired and they bring everything to Waterloo without hiring the additional headcount to take it on. There used to be a work/life balance but now you are forced to work unrealistic amounts of overtime in...

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      OpenText2019-05-11
    • Helpful (9)

      "customer service representative"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Customer Service Representative in Waterloo, ON
      Doesn't Recommend
      Negative Outlook
      Approves of CEO

      I worked at OpenText full-time for more than a year

      Pros

      - good insurance benefits - free parking - nice office -

      Cons

      - no job security - the customer service department is very disorganized -the customer service manager is very rude and lacks customer service skills even when communicating with her team members - long hours and understaffed - -

      Advice to Management

      - advise your managers to treat their team members with some respect - low salary

      OpenText2019-05-14
    Found 1429 reviews