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OpenText Reviews

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Found 1370 reviews

3.1
StarStarStarStarStar
Rating TrendsRating Trends
54%
Recommend to a Friend
54%
Approve of CEO
OpenText CEO Mark J. Barrenechea
Mark J. Barrenechea
794 Ratings
Pros
Cons
More Pros and Cons
  1. "Anonymous"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at OpenText full-time for more than 4 years

      Pros

      Great company, innovative, great people

      Cons

      - Long hours - Constant Acquisitions each year

      OpenText2019-05-10
    • Helpful (1)

      "okay"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I have been working at OpenText full-time

      Pros

      decent pay for the role

      Cons

      inflexible hours for the role

      OpenText2019-05-14
    • "good place"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Technical Support Specialist 
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at OpenText full-time

      Pros

      Nice office and nice coworkers

      Cons

      low growth in salary over a yearly period

      Advice to Management

      keep working hard

      OpenText2019-04-23
    • Helpful (3)

      "customer service representative"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Customer Service Representative in Waterloo, ON
      Doesn't Recommend
      Negative Outlook
      Approves of CEO

      I worked at OpenText full-time for more than 2 years

      Pros

      - good insurance benefits - free parking - nice office -

      Cons

      - no job security - the customer service department is very disorganized -the customer service manager is very rude and lacks customer service skills even when communicating with her team members - long hours and understaffed - -

      Advice to Management

      - advise your managers to treat their team members with some respect - low salary

      OpenText2019-05-14
    • Helpful (6)

      "Waterloo Office"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at OpenText full-time

      Pros

      - View is nice - Free coffee that actually tastes good - Able to meed some quality people who will remain friends beyond OT - Free parking - Good area for errands during lunch break

      Cons

      This USED to be such an amazing company to work for. The CEO is focused on acquiring as many tech companies as possible so fast that it's hard to keep up with them. Once acquired, everyone from that company gets fired and they bring everything to Waterloo without hiring the additional headcount to take it on. There used to be a work/life balance but now you are forced to work unrealistic amounts of overtime in...

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      OpenText2019-05-11
    • Helpful (3)

      "Only working for a paycheck"

      StarStarStarStarStar
        Current Employee - Anonymous Employee 

        I have been working at OpenText full-time

        Pros

        Work from home Coffee Laidback and hands off manager

        Cons

        Pay Upper management Cheap company They expect you to do more while getting paid little It takes forever to hire someone to backfill a role and getting more headcount is impossible. The innovation is non existent for some processes and are super inefficient Old school work styles

        Advice to Management

        Invest more in your people and hire better upper management

        OpenText2019-05-10
      • Helpful (11)

        "Account development rep"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee 
        Doesn't Recommend
        Negative Outlook
        Disapproves of CEO

        I worked at OpenText full-time

        Pros

        Free coffee? Can’t think of anything else

        Cons

        Don’t let the title confuse you, this is a call centre rep position. You are required to make hundreds of calls a week. It’s a revolving door as they can’t keep anyone for more than 6 months

        Advice to Management

        You designed this role to fail

        OpenText2019-03-27
      • "Finance"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee 
        Recommends
        Positive Outlook
        Approves of CEO

        I have been working at OpenText full-time for more than 9 years

        Pros

        The people here are great, benefits are great, vacation time is great. Salary good be better.

        Cons

        Salary could be better, but it could also be worse

        OpenText2019-03-15
      • Helpful (3)

        "Finance department"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Finance Department in Waterloo, ON
        Recommends
        Neutral Outlook
        No opinion of CEO

        I have been working at OpenText full-time for more than 6 years

        Pros

        Nice people, treat you with respect. Buildings are nice, good cafeteria offering variety of food at decent prices, free Starbucks coffee, teas, kombucha. Company is always acquiring companies and restructuring which means it is a very fast pace environment, you learn a lot of things every day, which at times could also be frustrating. Due to the size of the company your responsibilities are concentrated in only one small...

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        Cons

        No training, basically you sit down and start asking co-workers how to do things, but managers expect you to deliver things on-time. The number of Directors had increased but not staff, too many executives with no knowledge of the area causing additional work or non-value added tasks to their staff. Salary is way below market, benefits are not great, work-life balance was good but not so much right now.

        OpenText2019-03-19
      • Helpful (3)

        "Comfortable place to work"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Specialist/Analyst in Waterloo, ON
        Recommends
        Positive Outlook
        Disapproves of CEO

        I have been working at OpenText full-time for more than 2 years

        Pros

        Great benefits Good workplace perks (Oktoberfest/summer festivals) Great location (next to parks so there are good paths)

        Cons

        Large company can mean that it's difficult to get things done. Constantly having to onboard new acquisitions which means our culture isn't stable. After 2 years here, I still don't know what our company does.

        OpenText2019-02-22
      Found 1370 reviews