OpenText Reviews

Pros

HQ Location is nice, lots of empty offices

Cons

I quite literally haven't worked for a worse company. Open Text makes it's money aquiring smaller companies, and applying a slash/outsource policy (cutting Members). They take opportunity to cut Team Members in all lines of business (without any performance management etc) stating redundancy from an aquisition -- when in reality it may as well be a seperate entity. Your constantly told to find them money. They freezing hiring, travel, education, all the time. They make record profits, but, really that never goes to anyone aside from the CEO and board. (The "trickle down" doesn't really trickle down). After watching several people who had built up nice careers, strong contributers who were cut for "salary" etc. After awhile you start to notice most of the talented people are gone. My feedback from customers was, I wish I didn't deal with this company. HR was non-existent, I really only dealt with them when it was layoff time. When your asked to layoff a member in your Team (every quarter). Do not work here, its a stop on your career path. Everyone is glad to see the back of it. I left for greener pastures.

Pros

-there are flexible working hours -free parking

Cons

Senior managment is extremely out of touch with employees. They brag about what a great place this is to work but that's not the daily experience of employees. Salaries are far below average, raises are non exsitent, and laptops/computers/technology provided to employees is of the lowest quality. One example - the company cut salaries and benefits at the start of the pandemic and then bragged about record profits. The salary cut has been restored but for many of us last year's pay was substantially lower. That's great support for your employees during a time of crisis ! The culture is blame oriented - you will always be told your work is not good enough. Employees are expected to get work done regardless of the hours needed. Staffing is way below what is needed and the attitude is that you just need to "get it done" and not to complain. There is no trust between groups and a lot of infighting and toxic behaviour. There are good managers and leads but they are constantly blocked by the ridiculous requirements from senior management.

Pros

Free coffee (pre-covid) Nothing further Free parking

Cons

Don't think you'll join OT and use your brain to improve anything. No one above will even entertain your willingness to improve systems/processes because they don't want to admit they never came up with the idea. Even if you do implement something that helps an entire department, management will pretend it wasn't significant so they can give you a 1% raise. Each department I worked with operated with low headcount so it took forever to get anything accomplished, again don't bring this up or you will be put in your place. Through all the layoffs and people leaving, there are huge knowledge gaps in the customer facing positions. Most of your colleague will do the bare minimum but win awards for their effort. This kind of behaviour diminishes those who work hard and accomplish actual goals. Many other reviews make this point too. You won't be provided any training and your colleagues won't help you because they would rather see you crash and burn. The products are all very dated and customers are having trouble keeping up with the times on the platforms. OT buys products on the way out for a low price and then rakes in the maintenance revenue until only a few customers are left standing. Very marginal upgrades are made a long the way, but they often are too difficult to upgrade to so the customers are all on versions from 10+ years ago. Read some of the other reviews on Glassdoor that are more than 1 sentence and will notice themes that seem to be true across the org.

Pros

Good people... Desire to drive change by bringing in new ideas but need to listen to them

Cons

They set policies that don't value employees first. For example, they have a work from where you choose policy due to COVID but don't actually let you do this. Also, every promotion or increase goes to CEO. Showed that even possible for a 15,000 company??