OpenText Reviews | Glassdoor.ca

OpenText Reviews

Updated Sep 23, 2019

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Found 1490 reviews

3.2
StarStarStarStarStar
Rating TrendsRating Trends
57%
Recommend to a Friend
59%
Approve of CEO
OpenText CEO Mark J. Barrenechea
Mark J. Barrenechea
847 Ratings
Pros
Cons
More Pros and Cons
  1. "Great job working in a great culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Development Representative in Waterloo, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OpenText full-time for less than a year

    Pros

    Great job working in a great culture

    Cons

    hard work but it pays off

    OpenText2019-08-23
  2. "Awesome company"

    StarStarStarStarStar
    Former Employee - IT Project Manager 

    I worked at OpenText full-time for more than a year

    Pros

    Flexible time, work-life balance, multinational setup

    Cons

    None I can think of

    OpenText2019-09-23
  3. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Renewal Specialist in Waterloo, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OpenText full-time for more than a year

    Pros

    Great work environment to be in

    Cons

    Lack of quick decision making

    Advice to Management

    Give more authority to the reps

    OpenText2019-09-11
  4. Helpful (1)

    "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Renewals Representative in Waterloo, ON
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at OpenText full-time for more than a year

    Pros

    Is a great company to work for, fast pace place , great benefits and fun culture .

    Cons

    A lot of the departments have flexible hours , however the renewals team are very strict with the hours - some positions are more open to working from home , accommodations like coming early to leave early .

    Advice to Management

    It would be great that there was more flexibility in the role to help accommodate employees needs. Different options like 8-4 ,9-5 ,7-3. Some suggestions

    OpenText2019-09-05
  5. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Waterloo, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OpenText full-time for more than 8 years

    Pros

    Great and fun environment to work.

    Cons

    Pay is not that great.

    Advice to Management

    Keep it up. Good job.

    OpenText2019-08-15
  6. Helpful (1)

    "Ok place to work if you happen to be on a good team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Software Developer 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at OpenText full-time for more than 10 years

    Pros

    Exposed to a variety of technologies

    Cons

    Growth is through constant acquisitions which leads to integration woes both at technical and inter-department levels

    OpenText2019-08-16
  7. "I worked at OpenText full-time for more than 1 year"

    StarStarStarStarStar
    Current Employee - Manager 

    I have been working at OpenText full-time for more than a year

    Pros

    I would recommend working for OpenText

    Cons

    I do not have any cons at this time.

    OpenText2019-07-29
  8. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Data Specialist in Waterloo, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at OpenText full-time for more than 8 years

    Pros

    Good work like balance, good employee perks, good benefits.

    Cons

    Don’t necessarily promote from within

    OpenText2019-07-28
  9. Helpful (10)

    "Good paying job but somewhat toxic work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Technical Customer Support 
    Doesn't Recommend
    Disapproves of CEO

    I worked at OpenText full-time

    Pros

    - Some really nice and fun people to work with and easy to make lasting friendships. - Learn some interesting technology, get exposed to different programs and techniques that you may not have seen before - The initial remuneration will be very nice

    Cons

    - Upper management will not support you even if you can prove the problem is either the customer's environment or that R&D has broken the software in an update. - Don't expect a merit raise....ever! The yearly merit rating is a moving target you will never hit. This is so this particular department won't have to split any of that budget (yes, this means that those in Director, Senior Director and VP positions... get a bigger piece of pie). - Minimal class-directed training on anything...if you want to know how it works, you better be able to focus on self-learning because that is 90% of the training you'll receive.

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    Advice to Management

    - Listen to the "underlings". Don't add more things to products that are fundamentally broken. - The customer's expectation needs to be managed properly. They shouldn't expect a call to Customer Support to fix their entire network's IP issue, discover that a virtual environment that was not resourced properly or to help them install a product that needs to be properly scoped out for their users and network.

    OpenText2019-07-04
  10. Helpful (8)

    "Run Fast, run hard and don't look back"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Project Manager 
    Negative Outlook
    Disapproves of CEO

    I have been working at OpenText full-time for more than a year

    Pros

    Good people, some interesting projects

    Cons

    poor management, poor morale, poor senior leadership, no room for growth, no recognition (they took away the recognition program), no money for training., horrendous pay increases, even if you are considered a star performer. very hypocritical (revoked work from home policy even though the supervisor worked from home)

    Advice to Management

    invest in your people.

    OpenText2019-07-25
Found 1490 reviews