I applied for the Support Specialist position in the middle of November, the process took less than 2 weeks. There are a couple of steps for the interview, but it moved VERY quickly. It was a very nice experience being able to move through every step and knowing what to expect. The steps were: 1. Phone chat with the recruiter (very casual interview learning about your work experience and career goals) 2. Online timed Assessment, which gives you a typical scenario for this position. They want to see how you interact with the customer 3. Video interview with 2 managers. They want to know about your work history and some general interview questions. Very relaxed as well. 4. Got an email from the original recruiter to schedule a quick call and got a verbal offer! :) Emilie was my recruiter and she was amazing and responsive through the whole process. It was a great Christmas gift!

Smooth process, all steps clearly defined from the beginning and respected all the way through the end of the recruitment process. The atmosphere all along was really kind and respectfull, all the questions and use case submitted were really relevant for the position.