Lightspeed Interview Questions
Updated Mar 21, 2023
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- All Candidates
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Interviews at Lightspeed
Interviews for Top Jobs at Lightspeed
- Support Specialist (24)
- Sales Development Representative (22)
- Account Executive (19)
- Product Manager (17)
- Senior Software Developer (15)
- Technical Support Specialist (15)
- Account Manager (14)
- Software Developer (13)
- Sales Development Representative (SDR) (13)
- Senior Software Engineer (11)
- Customer Support Specialist (11)
- Onboarding Coordinator (11)
- Business Development Executive (10)
- Implementation Consultant (10)
- Software Engineer (8)
- Customer Success Manager (8)
- Senior Product Manager (7)
- Product Specialist (6)
- Product Designer (6)
- Business Analyst (6)
- Marketing Manager (5)
- Sales Representative (5)
- Customer Support (5)
- Collections Specialist (4)
- Implementation Specialist (4)
- Sales Engineer (4)
- Senior Product Designer (4)
- Financial Analyst (4)
- Talent Scout (4)
- Associate Account Manager (3)

Anonymous Interview Candidate
I interviewed at Lightspeed
Received an email thanking me for my application for the role. Received invite to join video interview from the recruiter / talent partner. Confirmed this. Easy interview process. A friendly and efficient recruiter. On time.
- How far away do live from the Auckland offices.

Anonymous Employee in Toronto, ON
I applied through a recruiter. The process took 2 weeks. I interviewed at Lightspeed (Toronto, ON)
Great experience, super organized and friendly. Also, communication was great from the recruiting team so as to keep the candidate informed. The company is very flexible and accommodating. The interviews are not super formal and the aim is to get to know the candidate and explain the company and expectations.
- Tell about yourself? Why are you interested in the role?
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Anonymous Employee in Amsterdam
I applied online. I interviewed at Lightspeed (Amsterdam) in Feb 2023
It was good. I was surprised that there were 3 rounds, but I think this also gave me the opportunity to meet more people and to be sure I really wanted this job. I was very nervous to find out if I got the job or not, the 1,5 week I waited for the answer felt like the longest ever, but I was very happy I got the job.
- What was my previous experience and how do I handle certain customers.

Anonymous Employee in Sydney
I applied online. I interviewed at Lightspeed (Sydney) in Feb 2023
My first interview was with Marty, he made me feel comfortable and even gave me feedback about how I answered the questions. Next I met with Patrick and Ritta and I felt very comfortable spending 45mins with them going through my work history and answering all their questions. My last interview was with Ritta and Jackson and was in the form of a role play, it went well and they gave some great feedback. Everyone I spoke to was professional and lovely to deal with.
- Asked about previous experience A mistake I made in a previous job and how I handled it How can I apply my previous skills to this job/why do I believe I would be a good fit for the role

Anonymous Employee
I applied through other source. The process took 1 week. I interviewed at Lightspeed in Feb 2023
Very quick and easy interview process. It was a pleasure speaking with everyone involved in the hiring process from the talent acquisition team all the way to the department's manager.
- Why choose Lightspeed and what do I bring to the team

Anonymous Employee in Toronto, ON
I applied online. The process took 3 weeks. I interviewed at Lightspeed (Toronto, ON) in Feb 2023
Very organized and well-executed process. Communication was great coming from the recruitment team at Lightspeed and the hiring managers. Very quick to provide feedback on next steps, extremely transparent process.
- Q: What makes a good salesperson?

Anonymous Employee in Toronto, ON
I applied online. The process took 2 weeks. I interviewed at Lightspeed (Toronto, ON) in Feb 2023
There were total 3 steps involved in my hiring process Step 1: HR phone call Step 2: 1 hour interview with manager on the process Step 3: 1 hour technical round interview based on the work experience
- How did you handle the discrepancies between devs and QAs How will you resolve the issues? have you prepared any documentation for the QA process? How will you log the bugs in JIRA and steps to mention in the bug report? Have you ever found a bug in prod and how did you manage to improve from that experience?

Anonymous Employee in Belfast, Northern Ireland
I applied online. The process took 2 weeks. I interviewed at Lightspeed (Belfast, Northern Ireland) in Feb 2023
One of the best experiences I have had in 20 years in the Recruitment / HR sector. Great personal touch from all involved in the 3 stage interview process and the speed and efficiency of all was refreshing. There was no long waiting times between each stage and my input felt valued at all times.
- The interviewers were more interested in me and my experiences rather than set scripted questions. The interviews flowed naturally and the whole process was set at a perfect pace.

Anonymous Employee in New York, NY
I applied online. The process took 2 weeks. I interviewed at Lightspeed (New York, NY) in Feb 2023
Seamless Interview process where HR was with me every step of the way. I had an initial HR interview and three follow up interviews with team members. The whole process took about two weeks and was the least stressful interview process I have been apart of.
- Describe a time where you had to deliver bad news and how did you handle that?

Anonymous Interview Candidate in Toronto, ON
I applied online. The process took 3 weeks. I interviewed at Lightspeed (Toronto, ON)
Long, confusing, opaque, and not as initially advertised by HR. Scheduling was off, communication scattered. Sensed the hiring team to be amateurish and sloppy. The sense is also that the team is operating within a chaotic and unstructured environment which can lead to over-work. Was told by a member of the hiring team that it’s not unusual for them to put their kids to sleep and log back in to finish work. My internal reaction? If you manage workload, prioritize effectively, and work in a well organized environment, you shouldn’t need to do that on a regular basis. Please stop glorifying a lack of work life balance in the legal profession. It’s really not a good look. Had every intention of declining further interviews or an offer after I was told at the 4th interview that there were still 4 candidates in running and that there may be 2 additional interviews. Overall, the experience made me realize how good I have it in my current organization!
- How do you deal with push back from internal clients?
Lightspeed Interviews FAQs
Glassdoor users rated their interview experience at Lightspeed as 89.8% positive with a difficulty rating score of 2.94 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Software Engineer and Manager - GTM Systems and Operations rated their interviews as the hardest, whereas interviews for Senior Legal Counsel and Software Engineer roles were rated as the easiest.
The hiring process at Lightspeed takes an average of 18.63 days when considering 481 user submitted interviews across all job titles. Candidates applying for Ops had the quickest hiring process (on average 2 days), whereas Senior Partner Growth Manager roles had the slowest hiring process (on average 180 days).
Common stages of the interview process at Lightspeed according to 481 Glassdoor interviews include:
Phone Interview: 24.71%
One-on-One Interview: 18.86%
Presentation: 18.72%
Group Panel Interview: 13.00%
Drugs Test: 7.95%
IQ Intelligence Test: 5.93%
Background Check: 5.32%
Other: 4.04%
Personality Test: 0.81%
Skills Test: 0.67%
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