Application
I applied online. I interviewed at Index Exchange (New York, NY (US)) in December 2020.
Interview
Lengthy for a entry level position. Each interviewer asked more or less the same questions. Start of the process very punctual and organized. After the process was over punctual/ organization rapidly decrease leaving the interviewee not knowing where they stand until weeks later.
Interview Questions
Application
I applied online. I interviewed at Index Exchange (Chesapeake, VA (US)) in October 2020.
Interview
It was very chill, the interviewers were nice.
I still feel like I didnt do as good as I hoped.
never hear back from them. Not sure why thats is.
Interview Questions
Helpful (1)
Application
I applied online. The process took 4 weeks. I interviewed at Index Exchange.
Interview
Unprofessional and Inappropriate Interview
The problem was in the in-person final round, when the hiring manager and the direct reports came in for a surprise, cultural fit round. However, it quickly became very unprofessional. Questions ranged from mild but bizarre, such as "What ice cream flavor would you be? And pressing further, would you have chunks of fruit in it?" to inappropriate, such as "What is your guilty pleasure" and "What gets your heart racing?"
At the beginning, everything went smoothly: phone screen, two 30-minute interviews: one in-person and one remote, and a take-home assignment. I received enthusiastic feedback and got the sense that I had the right skills for the job.
The entire final round was scheduled for two hours, and I got a sense that I was a bit overqualified for the role. The hiring manager kept asking me what I wanted from this role, told me that the last person quit after a few months, and it was evident that he/she was extremely insecure about filling this position.
Combined with the low self-esteem of the hiring manager and the unorthodox nature of the questions, my advice if you are applying for this role is to calmly decline as soon as you can.
Interview Questions
Helpful (3)
Application
I applied online. The process took 3 weeks. I interviewed at Index Exchange.
Interview
Phone interview with HR went well. She was really nice and responds quickly.
Next step was interview with one of the managers in New York and It went well.
But heres where the trouble happened. I didn't hear back for like about 10 days but they invited me for an interview. Upon to agreeing with the interview, they cancel 2 days before the interview. HR kindly asked for reschedule, I agree and a week later, I received a E-mail that she would get back to me in a few days.
Few days go by and I received a generic no-reply letter "While we appreciate your interest in our organization and the role, we've decided to move forward with other candidates whose experience and skillset are more closely aligned with the expectations and requirements for this role."
Terrible experince to say the least. No need to play cat and mouse and just be straight forward with your candidates. We have better things to do than be pawns.
Interview Questions
Application
I applied through a recruiter. I interviewed at Index Exchange in March 2019.
Interview
The recruiter called, asked two questions, and concluded the call in 9 minutes. She didn't spend any time discussing/selling the culture or opportunity at hand. It created a negative candidate experience. As a manager, I wouldn't ever conclude a call immediately . I'd challenge myself to really listen, draw parallels, and truly allow sufficient time to engage before jumping to an immediate decision. It's not always about what we can get from the candidates, but about what we can offer as a two way interview.
Interview Questions
Helpful (1)
Application
I applied through college or university. The process took a week. I interviewed at Index Exchange (New York, NY (US)) in October 2018.
Interview
Poor recruiter experience. I completed an application online. I heard from the recruiter for the role the next day and we set up a time to talk via phone the next week. The recruiter cancels last minute and asks to reschedule. No big deal, however, when we actually do speak, she was rather quick and curt. She didn't ask many questions, and I didn't get to explain my work experience in detail as she was quick to get off the phone. When I asked her more about the role, she had a very vague answer.
Interview Questions
Application
I applied through an employee referral. The process took 2 weeks. I interviewed at Index Exchange (New York, NY (US)).
Interview
I was reached out by the team via LinkedIn. The initial calls were informal and informative. I met with the team in New York and over video chat. Everyone was very welcoming and gave a strong background of their role at the company.
Interview Questions
Helpful (4)
Application
I applied online. The process took 4+ weeks. I interviewed at Index Exchange in August 2018.
Interview
The initial screening interview was great -- the HR representative I spoke with was attentive, engaged, and very friendly. We spoke for an hour about the position, my background and interests, and whether there was a mutual fit. I was excited for the role.
My follow up interview was awful. I spoke with a program director who was disinterested and on the move (either walking or in the car) for the call, and pretty obviously distracted. At one point, he accidentally hung up on me while I was speaking, then called back and hurriedly told me to "go for it" RE: continuing what I was saying without any indication as to the last thing he heard me say. The person was also generally combative throughout and would interrupt my answers to his questions. A sharp contrast from the previous interview.
Coincidentally, one of the projects mentioned as a priority for this role was to improve the hiring and onboarding processes.
Interview Questions
Application
I applied online. The process took 4 weeks. I interviewed at Index Exchange (New York, NY (US)) in September 2017.
Interview
Casual interview process; everyone was very nice. Overall, the process took about 3-4 weeks. Overall, I was very please with the company and the welcoming culture!
Interview Questions
Helpful (2)
Application
I applied online. I interviewed at Index Exchange (New York, NY (US)) in April 2017.
Interview
Filled out application online and received an email a week later asking to schedule a phone interview. Emailed recruiter my availability but didn't hear back for a few days until I reached out again. Scheduled call with recruiter and was asked basic questions about my background and provided more details about the company. Unfortunately, the process ended there as their salary offerings were low and I didn't hear back from the recruiter even though she was going to discuss my background and pay requirements with the hiring manager and get back to me.
Interview Questions
Would you like us to review something? Please describe the problem with this {0} and we will look into it.
Your feedback has been sent to the team and we'll look into it.
This will replace the current featured interview for this targeted profile. Are you sure you want to replace it?
Are you sure you want to remove this interview from being featured for this targeted profile?
Index Exchange Response
seconds ago
Edit • Delete