Index Exchange Reviews | Glassdoor.ca

Index Exchange Reviews

Updated 1 April, 2019
114 reviews

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4.0
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Index Exchange President & CEO Andrew Casale
Andrew Casale
98 Ratings

Employee Reviews

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Pros
  • "Everyone works hard but has a great work life balance" (in 14 reviews)

  • "Benefits - Free lunch on Friday, stocked kitchen with drinks, great medical insurance programs, gym reimbursements, commuter benefits program, etc" (in 12 reviews)

Cons
  • "A few growing pains but all being addressed by management" (in 14 reviews)

  • "Young inexperienced managers and lack of senior managers and developers, work life balance is a joke, the culture is to work long hours" (in 5 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (4)

    "Great environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Toronto, ON
    Current Employee - Anonymous Employee in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Index Exchange full-time (Less than a year)

    Pros

    - Very flat structure - entry level roles get to work/collaborate with C level executives
    - Transparent environment - hold monthly company wide meetings to share what each division is currently focusing on
    - Great work culture, very casual and friendly
    - Flexible work hours and free food

    Cons

    - Growing pains with building out upper management, though there has been definite progress in the last 6 months
    - Career pathing could be improved
    - Team onboarding could be improved


  2. Helpful (1)

    "Great working environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Toronto, ON
    Current Employee - Software Engineer in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Index Exchange full-time

    Pros

    * Work-life balance is great now. There were problems before but now are long gone.

    * Flexible hours

    * No toxic office culture, young atmosphere.

    * Managers are nice and knowledgeable, lots of support

    * Lots of people to learn from, great diversity

    * Transparency, frequent internal AMAs with senior management, open doors policy

    * Frequent events, weekly paid recreational activities off site (soccer field, volleyball etc)

    Cons

    * Some of the Toronto teams are not downtown (if you like downtown)

    Advice to Management

    Keep up the good work.

  3. Helpful (1)

    "Great culture and lots to learn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Toronto, ON
    Former Employee - Software Engineer in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Index Exchange full-time (Less than a year)

    Pros

    - Great coworkers who are willing to teach, mentor, and collaborate
    - Managers who care about your career development and create goals for you to achieve them
    - friendly and inclusive culture
    - lots of swag from projects and orientation
    - free lunch (in some offices)

    Cons

    - divided between business and engineering
    - slow to react issues (processes and culture)
    - pay can be improved

    Advice to Management

    - listen to more engineers on addressing technical debt
    - encourage more collaboration among some teams
    - highlight the value that IX brings to the world


  4. "Overall it was OK but boring"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Kitchener, ON
    Former Employee - Software Engineer in Kitchener, ON
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Index Exchange full-time (More than a year)

    Pros

    Varied opportunities for work
    Decent entry level pay
    Decent work conditions
    Catered lunch

    Cons

    Very political atmosphere, advancement was more on who you were on the good side of.


  5. "Great work place with work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Engineer in North York, ON
    Current Employee - Data Engineer in North York, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Index Exchange full-time (Less than a year)

    Pros

    1. Great devices provided for engineers
    2. Great frequency for 1 on 1 talking with manager
    3. Great snacks and drink provided
    4. Easy to communicate with manager and solve problem in time

    Cons

    1. The location of company need to be improved
    2. Provide training to not professional team member
    3. Create more professional agile team
    4. Provide training to the person who do not respect female, should be addressed seriously on this problem.


  6. Helpful (1)

    "Culture vs Perks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Montreal, QC
    Current Employee - Software Engineer in Montreal, QC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Index Exchange full-time (Less than a year)

    Pros

    - Daily catered Meals
    - Snacks and drinks
    - Brand new hardware

    Cons

    - Average salary
    - Poor work culture
    - Poor paid leave policy


  7. Helpful (1)

    "Open space = productivity killer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Developer in Toronto, ON
    Former Employee - Senior Software Developer in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Index Exchange full-time (Less than a year)

    Pros

    Nice office with amenities to match the startup world.

    Cons

    Open space = productivity killer

    Advice to Management

    More private space for employees

  8. Helpful (2)

    "Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Toronto, ON
    Former Employee - Software Engineer in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Index Exchange (Less than a year)

    Pros

    - free food
    - great place to learn
    - my team was helpful (your mileage may vary) overall it was good
    - free merch and hackathon
    - using new tech

    Cons

    - never ate the free food cuz of dietary restrictions (this one is on me)
    - upper management was not too interested or involved (meeting with them twice a month)


  9. Helpful (1)

    "Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Index Exchange full-time

    Pros

    -Flexible hours
    -Many learning opportunities
    -Managers wear multiple hats : Your friend, mentor/guide and overall great leaders.
    -Great and easy going people to work with
    -Management is organized and very focused
    -SVP of Product & Engineering are extremely smart, humble and fun to work with.
    -Great environment
    -Free parking
    -Fridge loaded with drinks, snacks on demand, free lunches and tons of parties
    -Off-sites/ Parties have loads of swag give aways and great team building outings such as sailing.
    -PS4, Nintendo, Ping Pong table and the list goes on

    Cons

    -the *FREE*Coffee is terrible (Used to be good-ish till they replaced the machine from 84)

    Advice to Management

    -Keep up the great overall work but please for the love of GOD do something about the terrible coffee......


  10. "Dev"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Index Exchange full-time

    Pros

    Great culture, nice people, interesting projects.

    Cons

    I don't think there is one.