Index Exchange Reviews | Glassdoor.ca

Index Exchange Reviews

Updated May 14, 2019

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Found 117 reviews

4.0
StarStarStarStarStar
Rating TrendsRating Trends
73%
Recommend to a Friend
89%
Approve of CEO
Index Exchange CEO Andrew Casale
Andrew Casale
101 Ratings
Pros
  • "Everyone works hard but has a great work life balance(in 15 reviews)

  • "Benefits - Free lunch on Friday, stocked kitchen with drinks, great medical insurance programs, gym reimbursements, commuter benefits program, etc(in 13 reviews)

Cons
  • "A few growing pains but all being addressed by management(in 14 reviews)

  • "IX is a toxic work environment, don't work here if you care about,your career or your mental health(in 7 reviews)

More Pros and Cons
  1. Featured Review
    Helpful (4)

    "Great environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Index Exchange full-time for less than a year

    Pros

    - Very flat structure - entry level roles get to work/collaborate with C level executives - Transparent environment - hold monthly company wide meetings to share what each division is currently focusing on - Great work culture, very casual and friendly - Flexible work hours and free food

    Cons

    - Growing pains with building out upper management, though there has been definite progress in the last 6 months - Career pathing could be improved - Team onboarding could be improved

    Index Exchange2018-10-02
  2. "Great company that takes care of it's employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Engineering in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Index Exchange full-time for more than a year

    Pros

    This is the first time I've given a 5 star rating ... for anything. That's not to say the company is perfect, but the cons are small enough that I don't feel it's fair to take a full star for them. With that... - Work / life balance is insane. Attention is paid to not over-committing, timelines are generous, arranging time away from the office (WFH, sick/personal days, vacation, etc) is trivial, and the hours are extremely...

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    Cons

    I can't say there's none, but I don't think any is significant enough to be a deal breaker. Here's some: - Sometimes Product can be a bit on the difficult side. It's not unheard of in the industry, but this place isn't immune to it either. - The legacy code needs to go away sooner, or needs to be fixed as it's slowing down delivery across the board, and it's just painful to work in. - There's times when the...

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    Index Exchange2019-04-25
  3. Helpful (1)

    "Great culture and lots to learn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineer in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Index Exchange full-time for less than a year

    Pros

    - Great coworkers who are willing to teach, mentor, and collaborate - Managers who care about your career development and create goals for you to achieve them - friendly and inclusive culture - lots of swag from projects and orientation - free lunch (in some offices)

    Cons

    - divided between business and engineering - slow to react issues (processes and culture) - pay can be improved

    Advice to Management

    - listen to more engineers on addressing technical debt - encourage more collaboration among some teams - highlight the value that IX brings to the world

    Index Exchange2019-03-11
  4. "Overall it was OK but boring"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineer in Kitchener, ON
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Index Exchange full-time for more than a year

    Pros

    Varied opportunities for work Decent entry level pay Decent work conditions Catered lunch

    Cons

    Very political atmosphere, advancement was more on who you were on the good side of.

    Index Exchange2019-03-21
  5. "Great work place with work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Data Engineer in North York, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Index Exchange full-time for less than a year

    Pros

    1. Great devices provided for engineers 2. Great frequency for 1 on 1 talking with manager 3. Great snacks and drink provided 4. Easy to communicate with manager and solve problem in time

    Cons

    1. The location of company need to be improved 2. Provide training to not professional team member 3. Create more professional agile team 4. Provide training to the person who do not respect female, should be addressed seriously on this problem.

    Index Exchange2019-03-04
  6. Helpful (1)

    "Great working environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Index Exchange full-time

    Pros

    * Work-life balance is great now. There were problems before but now are long gone. * Flexible hours * No toxic office culture, young atmosphere. * Managers are nice and knowledgeable, lots of support * Lots of people to learn from, great diversity * Transparency, frequent internal AMAs with senior management, open doors policy * Frequent events, weekly paid recreational activities off site (soccer...

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    Cons

    * Some of the Toronto teams are not downtown (if you like downtown)

    Advice to Management

    Keep up the good work.

    Index Exchange2019-02-27
  7. Helpful (1)

    "Culture vs Perks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in Montreal, QC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Index Exchange full-time for less than a year

    Pros

    - Daily catered Meals - Snacks and drinks - Brand new hardware

    Cons

    - Average salary - Poor work culture - Poor paid leave policy

    Index Exchange2018-10-31
  8. Helpful (1)

    "Open space = productivity killer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Software Developer in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Index Exchange full-time for less than a year

    Pros

    Nice office with amenities to match the startup world.

    Cons

    Open space = productivity killer

    Advice to Management

    More private space for employees

    Index Exchange2018-10-03
  9. Helpful (2)

    "Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineer in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Index Exchange for less than a year

    Pros

    - free food - great place to learn - my team was helpful (your mileage may vary) overall it was good - free merch and hackathon - using new tech

    Cons

    - never ate the free food cuz of dietary restrictions (this one is on me) - upper management was not too interested or involved (meeting with them twice a month)

    Index Exchange2018-09-01
  10. Helpful (1)

    "Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Index Exchange full-time

    Pros

    -Flexible hours -Many learning opportunities -Managers wear multiple hats : Your friend, mentor/guide and overall great leaders. -Great and easy going people to work with -Management is organized and very focused -SVP of Product & Engineering are extremely smart, humble and fun to work with. -Great environment -Free parking -Fridge loaded with drinks, snacks on demand, free lunches and tons of parties -Off-sites/...

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    Cons

    -the *FREE*Coffee is terrible (Used to be good-ish till they replaced the machine from 84)

    Advice to Management

    -Keep up the great overall work but please for the love of GOD do something about the terrible coffee......

    Index Exchange2018-08-14
Found 117 reviews