Index Exchange Reviews

Updated Jul 18, 2021

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Found 165 of over 179 reviews

4.0
70%
Recommend to a Friend
90%
Approve of CEO
Index Exchange President & CEO Andrew Casale
Andrew Casale
128 Ratings
Pros
  • "Fair compensation, great work-life balance(in 19 reviews)

  • "Free lunches, "unlimited sick days" (though roughly 20 sick days taken per year will affect you and your promotability negatively)(in 16 reviews)

  • Cons
  • "Growing pains of any other successful company(in 16 reviews)

  • "PS: The real superstar engineers at IX are modest and great people who are regularly treated poorly as they don't play office politics(in 8 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee, more than 5 years

      Great company with excellent leadership

      May 31, 2021 - Scrum Master in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Healthy, safe and fun environment to work in where everyone looks out of one another.

      Cons

      Work from home has caused some challenges in team dynamics

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      Index Exchange Response

      Sr. Director, Engineering

      Thank you for your feedback. We’re working hard to support all of our employees as we continue to work remotely, which has involved investing in tooling for whiteboarding and communication, as well as introducing things like social coffee meetings. One of Index Exchange’s core values is Support Each Other, which tells you how important it is for us to all look out for each other. Chris K, VPE

    2. 5.0
      Current Employee

      Great company to work for

      May 4, 2021 - Senior Software Engineer in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very engineering first mentality. Management and ELT are passionate and really care about their employees. Challenging problems to solve on a global scale. Index owns and operates their own hardware worldwide and place heavy investments into infrastructure, reliability and scalability. Definitely in a hyper growth stage.

      Cons

      Growing pains that are common with a company growing at their pace. Maintaining legacy monoliths written in Perl, however they’re slowly transitioning to a more modern architecture in Go. Org-wide changes are slow, but steady. Not a lot of insight into product or engineering roadmaps outside of the leadership bubble. (Eng leads, engineering managers, directors, etc.)

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    3. 2.0
      Former Employee, more than 5 years

      Run in the opposite direction

      Jul 6, 2021 - Senior Software Engineer in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Reasonable pay - 4 week Vacation and flex time

      Cons

      - Poor leaderership - Office politics - No work life balance what-so-ever. - No cloud (They will never migrate due to their clients and nature of data) - Toxic Work Environment - Bro culture - No growth opportunities - Low salary hikes - No promotions - No funds for certifications or continued learning - No appreciation will always keep your morale low - Demotivating environment - No collaboration - Works in silos

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      1 person found this review helpful

      Index Exchange Response

      Senior Director of Recruiting

      At Index Exchange we are working hard to create a positive and open culture where everyone has a voice to openly share their thoughts and challenges. We believe in the strength of our people and providing rewarding careers for all through learning and development programs as well as reimbursement for external training programs. We promote from within and provide new opportunities for our team members to enhance their skills, and attract new talent to ensure a blend of knowledge and experience is shared across our company. In fact, 17 % of positions filled this year have been through internal moves. That said, our work is not complete and we receive all feedback positively and incorporate it into creating a great place to work.

    4. 4.0
      Current Employee, more than 1 year

      Engineer

      Jun 19, 2021 - Engineer in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits culture, food, growth

      Cons

      none, good growth and good learning

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    5. 5.0
      Current Employee, more than 1 year

      Amazing management

      May 26, 2021 - Anonymous Employee in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great culture, great team!! Amazing company!!

      Cons

      Would like to see some flexibility around remote options.

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    6. 5.0
      Current Employee, more than 3 years

      Huge Potential

      Apr 28, 2021 - Analytics 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Continually Challenged - Flexible work environment - Office perks and vacation time is competitive - Exec team genuinely cares about their employees

      Cons

      - Tech debt has caught up, but is being addressed - Continuously 'Re-orging' but is a symptom of growth

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    7. 4.0
      Former Employee, more than 3 years

      Great people

      Apr 29, 2021 - Quality Assurance Specialist in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great people and generous benefits. Their end of year event is exceptional!

      Cons

      There weren’t many cons. But if I have to say there wasn’t many growth opportunities for entry levels

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    8. 5.0
      Current Employee, more than 1 year

      Great Company

      Apr 22, 2021 - Anonymous Employee in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Transparency - Salaries - Benefits

      Cons

      I can't find any cons for this company

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    9. 5.0
      Current Employee, more than 1 year

      Great company with amazing engineering culture

      Mar 21, 2021 - Software Engineer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Challenging and interesting problems to solve (real-time auction) Focus on high-frequency-low-latency software Great vacation package, health insurance Well respected company with many opportunities to join other companies (e.g. FAANG)

      Cons

      Currently still have some legacy code Ad industry not for everyone

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    10. 5.0
      Current Employee, less than 1 year

      Great Culture, Great Company

      Feb 20, 2021 - Solutions Consultant in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      IX takes care of its employees through its excellent culture. There are lots of outlets for support, resources, and tools at your disposal. This is a growing and innovative company. There are big goals laid out for the near future and the overall outlook for growth is very positive. Strong feeling of community within employees and upper management. Excellent benefits

      Cons

      Nothing I can think of

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