Index Exchange Values
(Values voted in by our entire global team in 2017!)
We’re Here For Our Clients:
We’ve gathered the best people and built the best tech with that one focus. Only by working first for the client’s success do we succeed.
We Value Business Insight:
Put the customers first, earn their trust, and the insights shared in the partnership will yield long-term relationships replete with win/win breakthrough solutions.
We Value Results:
Our tech first approach to serving our clients guides everything we do and allows us to deliver exceptional products, service, and performance to our clients.
We Gather Exceptional Talent:
We want every Indexer to feel they are surrounded by positive talented people who are willing to share their knowledge. A place of respect with ongoing opportunities for growth and development is a place where great, and long, careers are built.
We Value Adaptability:
We’re proud that learning and growing as an Indexer in an ever-changing environment is a uniquely fun and engaging experience. As we nimbly navigate new terrain together: voices are heard, ideas are executed, and we get stunningly great things accomplished together.
I have been working at Index Exchange full-time (More than 3 years)
Other than the obvious pros stated in other reviews (lunches, gym membership, flexible hours), there are a couple of unique pros associated with this company. The biggest is the people and the culture. There's a lot of genuine respect and admiration within teams, and the spirit of teamwork is very strong here. The second pro is that the pace of work combined with the actual subject matter creates a work environment that is always intellectually stimulating and challenging. Working here keeps your mind sharp.
Many other reviews have addressed the rapid growth of the company and all the resulting issues, particularly in relation to management. This is definitely true and has been fairly disruptive for some teams more than others. However, I'm maintaining a positive outlook and I've found that the recent changes we've seen throughout Engineering and Product are significant and positive.
Advice to Management
Recognize that people respond to change in very different ways, and try to provide multiple avenues through which employees can voice their concerns and ask for support.
Also, every single employee should have a well defined career path and description of responsibilities, and they should be aware of both. Keep working on this.
I applied through an employee referral. The process took 3 weeks. I interviewed at Index Exchange.
I applied through an external recruiter. I was offered to attend an in-person interview that includes a written technical test and to meet with the hiring manager.
The hiring decision after the in-person interview was made in 1 day.