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      Asurion

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      Help Desk Technician Interview

      Jun 7, 2015
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 day. I interviewed at Asurion in May 2015

      Interview

      3 interviews customer service based, personality based, one day, series of different questions. applied online got offer the same day. wanted to know how i felt troubleshooting devices like phones and computers and asked app questions. wanted to know if I was comfortable using internet as well. Typical interview minus those technical questions.

      Interview questions [1]

      Question 1

      Why are you a good fit?
      1 Answer

      Other Help Desk Technician interview reviews for Asurion

      Help Desk Technician Interview

      Aug 9, 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Asurion in Aug 2020

      Interview

      The interview process is a multi-stage process for hiring new employees. The interview process typically includes the following steps: writing a job description, posting a job, scheduling interviews, conducting preliminary interviews, conducting in-person interviews, following up with candidates and making a hire.

      Interview questions [1]

      Question 1

      Do you have previous experience
      Answer question

      Help Desk Technician Interview

      Jul 16, 2015
      Anonymous employee
      Phoenix, AZ
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through a staffing agency. The process took 2 months. I interviewed at Asurion (Phoenix, AZ) in Nov 2014

      Interview

      Easy, tech questions. Asking if you know about cellphones, emails, hotspots. etc. they also ask you about any times in the past you have done some type of troubleshooting on phones. If you have worked for any major cellphone carriers or anything like that.

      Interview questions [1]

      Question 1

      tell me a time when you had to troubleshoot for someone.
      1 Answer

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