I applied through a recruiter. The process took 4 weeks. I interviewed at American Express (New York, NY) in May 2022
Interview
1. First round: Phone Screening with Human Resources
2. Second round: Technical Interview and Behavioral Interview (they were separate with different team members).
3. Final round: Conversational interview with 2 Hiring Leaders, mostly to see if there was a match (how I work and think about problems).
4. Offer: I got a verbal offer a few days after the final round, and the offer letters a few weeks later.
All interviews were very friendly and conversational.
There are four phases in the interview process: recruiter screening, interview with the hiring manager, conversation with one of team member (culture fit), interview with the VP of the department (one level above the hiring manager). All the people I’ve met were very friendly and respectful.
The first round was behavioral on HireVue. There were two videos and three writing questions. It was relatively easy. The videos were just one take but overall enough time and easy. It was a regular pre-screen.
Interview questions [1]
Question 1
When you noticed something was not being done the right way. How did you handle it? Walk them through your process.
I applied online. I interviewed at American Express in Jan 2026
Interview
1st stage interview - in person with 2 product managers. They didn't really ask questions in the format "Tell me a time" which threw me off a bit and forced me to think harder. They also asked me a question I had already answered in a previous question. They also asked 2 questions at once. They could have made the interview more simple and not try to be too unique.
Recruiter took 3 weeks to call me back and didn't respond to my email chaser.
Interview questions [1]
Question 1
What do you think we are looking for in this role?