lululemon Reviews

Updated May 12, 2021

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4.4
89%
Recommend to a Friend
94%
Approve of CEO
lululemon CEO Calvin McDonald
Calvin McDonald
811 Ratings
Pros
Cons
More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Good vibes"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Sales Associate 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at lululemon part-time for less than a year

    Pros

    good benefits with lots of friendly coworkers

    Cons

    work hours could be managed more efficiently

  2. Helpful (2)

    "Really disappointing technology organization"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Software Engineer 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at lululemon full-time for less than a year

    Pros

    - Employee discounts - Pretty decent mental health benefits - Exposure to new technologies

    Cons

    The stark contrast between the technology organization and beyond is really disappointing. Some departments run like an unstable family business is run with little to no regard for career progression and aligning employee skills with actual business needs. The top level management in the technology org seem to leave in a luxury world, with lots of power and lots of benefits, this creates a desire in individual contributors to want to attain those levels, even though it might not exactly be possible, due to the instability mentioned above. There is really little to no direction from top leadership and it seems they're there just to fulfill all righteousness. This seeps into the teams and creates an unhealthy culture. Lastly they chose to rather hire a lot of contractors rather than full time employees, and you can see the impact of this on the kinds of software and infrastructure that currently exists. It's evident that no real commitment was made and people just kinda put things in working condition and left it at that. But somehow no one seems to have an issue with spending long hours and late nights working on issues that could have been resolved without human involvement. There's this idea that overworking yourself is applauded, praising people for working 17 hours, sleeping only a few hours and coming back to work to work another 17 hours. When that work culture is applauded in company meetings, you can see how one can feel like they're not doing enough if they aren't working late. Overall really disappointed in my experience at lululemon.


  3. "Great Company to Work For"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - GEC Educator (Work From Home) in Mississauga, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at lululemon part-time for more than a year

    Pros

    Amazing company culture, even being remote Lots of events and activities to stay connected to your team Flexible hours, easy to pick up or drop shifts Nice discount and work perks

    Cons

    Guests can suck sometimes Tech issues with systems Days can be long - especially during busy times

  4. "Great company, but not a great role!"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - GEC Educator in Vancouver, BC

    I worked at lululemon part-time for more than a year

    Pros

    - Lots of benefits from working in the company - Great culture

    Cons

    - The position gets VERY frustrating after the first 5/6 months since you're just repeating certain tasks and conversations - Very hard to meet productivity requirements for the role - Very hard to move up and grow within the company from this position - Unrealistic expectations of educators in meeting productivity scores

  5. "Great people and culture, but not so much of a rewarding job"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Guest Educator in Vancouver, BC
    Positive Outlook
    No Opinion of CEO

    I worked at lululemon full-time for more than a year

    Pros

    There are some really great coworkers and people who are passionate about living their best lives. Met some great people and made some awesome connections! The culture is nice in the sense that they really strive to let you grow and do the best you can do and provide assistance when needed. There are also some great office goodies and events that happen every so often. - great coworkers - fun events - office goodies - chance to grow and develop to other departments - company that focuses on living healthy lives

    Cons

    The job as a guest educator is not so rewarding. You deal with more angry guests than positive or happy ones and it can feel like you're in a constant cycle of appeasing entitled people. This can make you feel exhausted by the end of the day or even halfway through. They also care a lot more about numbers/productivity than the actual interaction you have with the guest - which can be a big downfall for those who actually care about who they're helping. This also can make a lot of people feel stressed, pressured or overall uneasy about how well they're actually doing. - angry guests - pressure to fulfill numbers (doubled with pressure to make people happy) - intricate computer system that takes time to learn - lots of individual work - little time to actually feel connected with the people around you - it's a call centre

  6. COVID-19

    "I do miss my discount, a lot."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Educator in Vancouver, BC
    Recommends
    Neutral Outlook

    I have been working at lululemon full-time for more than a year

    Pros

    Great culture, office space was great. Multi-channel communication not often left doing one thing for too long. + The Discount!!

    Cons

    Phone Karens for sure, Covid - having to migrate back and forth from wfh was stressful, company metrics didn't mean anything to anyone but the managers

    Continue reading
  7. Helpful (2)

    "can be great"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Graphic Designer in Vancouver, BC
    Doesn't Recommend
    No Opinion of CEO

    I have been working at lululemon full-time

    Pros

    great benefits overall that make it an attractive work place, there are some awesome people and great teams to work for. There is lots to learn.

    Cons

    There is no system or culture focusing on developing people in place, even though they still claim so, because it was a focus in the past. They got rid of coaching possibilities for new managers and they don't pick people based on their people skills for manager positions. Your development depends on your direct manager. Great if you have a good manager that cares about people on their team and wants you to grow. Nearly impossible to grow on your own and impossible under bad managers. People are generally forced to do jobs way higher than their position/ pay. Its generally expected to work long hours in product and the standard is overworked and underpaid people. Most higher level positions are hired from the outside - which is where the budget goes. There is never a budget for a promotion and people never get promoted in time/when they deserve it (but when they're already working for 2 or a responsibility way higher than the promotion). Good learning curve but not sustainable.

    Continue reading
  8. "Company review"

    5.0
    Current Employee - Senior Program Manager 

    I have been working at lululemon full-time

    Pros

    Great people culture and vibe

    Cons

    Nothing I can think of

  9. "Retail assistant"

    5.0
    Former Employee - Retail Assistant 

    I worked at lululemon part-time

    Pros

    This was a great place to work!

    Cons

    It was a very fast paced environment

  10. "Good place to work"

    5.0
    Current Employee - Analyst 
    Recommends

    I have been working at lululemon full-time

    Pros

    It’s a great group of people.

    Cons

    Not many, good place to work.

Viewing 1 - 10 of 3,220 Reviews

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