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      ZoomInfo

      Engaged employer

      ZoomInfo Reviews

      3.8

      73% would recommend to a friend

      (2,189 total reviews)
      avatar

      Henry Schuck

      77% approve of CEO

      64% positive business outlook

      Ratings by category

      3.9

      Diversity and inclusion

      3.8

      Career opportunities

      3.7

      Culture and values

      3.7

      Work/Life balance

      3.7

      Compensation and benefits

      3.6

      Senior management

      ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,189 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      Sep 20, 2023

      Not for me.

      Account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      You get b2b experience apart from that I can’t say much

      Cons

      I felt a lot of sexism in the work place. I viewed this as an extremely toxic workplace environment when I personally raised concerns to management they shrugged them off as sort of a “boys will be boys “ type of response. There is a culture of bullying and management turning a blind eye if sales are coming in. The tactics they use to “make a sale “ are at best ethically questionable. Many people seem to lie or manipulate their call logs and everyone seems to turn a blind eye rather than look into the root cause of the problem . I have never worked at a company where I felt my trust so violated by coworkers trying to steal deals as I did at Zoominfo and this is perpetuated by management who I always felt encouraged this behavior and did little to rectify it when it was brought to their attention on many occasions

      avatar
      ZoomInfo Response
      2y
      Hi, this is Chad Herring the CHRO for ZoomInfo. I'm very sorry you did not have a good experience at ZI--you described the opposite environment of what we want to create for all the teams at the company. We do not want a culture in the business where any employee feels sexism or other inappropriate behavior is occurring. If you'd like, I'm happy to discuss this with you directly, or if you prefer, I can ask one of my HRBPs to speak with you. You are free to remain anonymous if you wish and can contact me through an email alias. My contact information is Chad.Herring@zoominfo.com.
      1.0
      Aug 9, 2020

      The Worst

      Sales
      Recommend
      CEO approval
      Business outlook

      Pros

      N,othing, left after a few months.

      Cons

      Unethical business practices. Pressure to sell that leaves many burned out. Horrible company culture. They don't care about employees.

      avatar
      ZoomInfo Response
      5y
      Thank you for your feedback, we are always looking for ways we can improve. We will continue to strive towards doing our best to provide an exceptional employee experience and we thank you for the time you spent with us. If you would like to reach out to us at employee.experience@zoominfo.com we would like to understand any specifics that we might be able to address to improve our workplace.
      2.0
      May 5, 2024

      Good People Bad Culture

      Sales development representative (sdr)
      Recommend
      CEO approval
      Business outlook

      Pros

      There are some really wonderful people there and opportunities to learn a lot if you are new to sales and SaaS.

      Cons

      Leadership is wildly out of touch and more than willing to grind you into dust. Their turn over rate is terrible and they seem content to loose the vast majority of their SDRs within the first 6 month of them joining. In this position you'll hit a ceiling quickly and find there's much less room for advancement and growth than advertised.

      avatar
      ZoomInfo Response
      2y
      Thank you for taking the time to leave a review. We're glad to hear that you've found some wonderful colleagues and valuable learning opportunities at ZoomInfo. Our main focus right now is to create a stronger culture of feedback throughout ZI. As our CEO Henry adeptly puts it: “feedback is the data that helps us all improve.” We’re empowering feedback culture by elevating feedback giving skills via our learning programs and also by driving mechanisms to provide impactful feedback continuously. Despite your comment, our SDR Academy is a prescribed, defined progression path for candidates coming into the Sales Development Representative (SDR) role, creating a career path and providing insight into the training you’ll need to take and the metrics you will need to hit. And once you move up all people managers have access to various leadership development programs such as Management Accelerator, Leadership Lounges, BetterUp and GrowthSpace coaching so you can continue to thrive @ZI! Thank you again for your feedback.
      Viewing 1 - 3 of 2,189 Reviews
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      ReviewsZoomInfo reviews

      Glassdoor has 2,237 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.