Good People Bad Culture - Sales Development Representative (SDR) ZoomInfo Employee Review

2.0
May 5, 2024
Recommend
CEO approval
Business outlook

Pros

There are some really wonderful people there and opportunities to learn a lot if you are new to sales and SaaS.

Cons

Leadership is wildly out of touch and more than willing to grind you into dust. Their turn over rate is terrible and they seem content to loose the vast majority of their SDRs within the first 6 month of them joining. In this position you'll hit a ceiling quickly and find there's much less room for advancement and growth than advertised.

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ZoomInfo Response
2y
Thank you for taking the time to leave a review. We're glad to hear that you've found some wonderful colleagues and valuable learning opportunities at ZoomInfo. Our main focus right now is to create a stronger culture of feedback throughout ZI. As our CEO Henry adeptly puts it: “feedback is the data that helps us all improve.” We’re empowering feedback culture by elevating feedback giving skills via our learning programs and also by driving mechanisms to provide impactful feedback continuously. Despite your comment, our SDR Academy is a prescribed, defined progression path for candidates coming into the Sales Development Representative (SDR) role, creating a career path and providing insight into the training you’ll need to take and the metrics you will need to hit. And once you move up all people managers have access to various leadership development programs such as Management Accelerator, Leadership Lounges, BetterUp and GrowthSpace coaching so you can continue to thrive @ZI! Thank you again for your feedback.

Explore other reviews about ZoomInfo

5.0
Jun 17, 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work with a lot of forward thinking leaders to learn from. Really ahead of other companies on implementing AI in the business. Moves much faster with less bureaucracy than other similarly sized companies

Cons

Difficult macro environment for the company and industry

3.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, good benefits and great office.

Cons

Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

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