Does Toast Inc pay their employees well?

According to anonymously submitted Glassdoor reviews, Toast Inc employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Toast Inc. This rating has been stable over the past 12 months.

How satisfied are employees working at Toast Inc?

69% of Toast Inc employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Toast Inc 3.6 out of 5 for work life balance, 3.9 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Toast Inc?

Account Executive (192) , Software Engineer (52) , Territory Account Executive (51) , Sales Associate (50) , Senior Software Engineer (33) , Onboarding Consultant (31) , Sales (26) , Sales Development Representative (SDR) (24) , Senior Account Executive (19) , Manager (18) , Customer Care Specialist (17) , Sales Representative (15) , Software Engineer(Internship) (13) , Director (12) , Field Implementation Engineer (12)

What are the pros of working at Toast Inc according to real employee reviews?

"Great Culture and Support from every level of the company." ((in 225 reviews)); "great people and very hard working" ((in 133 reviews)); "They have great benefits and it is easy to climb up the corporate ladder" ((in 133 reviews)); "There is good work/ life Balance" ((in 76 reviews)); "Unlimited PTO (that's encouraged)" ((in 53 reviews))

What are the cons of working at Toast Inc according to real employee reviews?

"COVID layoffs" ((in 44 reviews)); "Managers and time management is bad" ((in 30 reviews)); "Long hours and dealing with unreasonable customers." ((in 17 reviews)); "lack of diversity" ((in 10 reviews)); "life balance can be challenging in some teams" ((in 9 reviews))

What are employees saying about Toast Inc redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Toast Inc redundancy and their outlook for job security at Toast Inc in 2026.

Toast Inc Reviews

3.8

69% would recommend to a friend

(1,673 total reviews)

Aman Narang

78% approve of CEO

67% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,673 reviews)

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,673 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews

3.0

May 3, 2024

Generally good, but has been on the decline since re-orgs and lay-offs

Senior software developer

Recommend

CEO approval

Business outlook

Pros

- Most teams have great culture & WLB - Generally good engineering culture - Lower level employees are smart and supportive

Cons

- New SLT is disconnected from lower level employees & teams - Since the re-orgs in 2023, things have been chaotic - 2024 has seen one layoff round, with another one likely coming later in the year - Bonuses have been cut for everyone - Promotion process has become very complicated - The "Toast Culture" is gone, company is taking on a lot of the Amazon style culture - New CEO is shaking things up - Stocks not doing very well

3.0

Feb 25, 2026

Toast review

Senior software engineer

Recommend

CEO approval

Business outlook

Pros

- flexible remote work - good advertised culture - generally good ICs

Cons

These might be team dependent - poor top down management - lack of career coaching and growth

Toast Inc Response

2mo

We appreciate you sharing a candid review with us. Since your review indicates that you're a current employee, we encourage you to reach out to your People Success Partner so we can discuss these concerns in more detail.

4.0

May 9, 2025

Eat What You Kill

Territory account executive

Recommend

CEO approval

Business outlook

Pros

Great product + road map Enablement training Lucrative Commission Structure Good culture

Cons

Minimal BDR support in this market Heavy activity KPIs Expensive product for some small business prospects Lots of competition

Viewing 1 - 3 of 1,673 Reviews

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Jobs at Toast Inc

Cashier/Customer Service Team Member

Toast Inc

Toast Inc Reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Generally good, but has been on the decline since re-orgs and lay-offs

Toast review

Eat What You Kill

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Jobs at Toast Inc