Toast Inc Reviews
Updated Jan 8, 2020
Recommend to a Friend
Approve of CEO
Chris Comparato
124 Ratings
Pros
"Toast is an incredible company to work for" (in 49 reviews)
"Unlimited PTO is real as long as your putting in work to deserve it" (in 11 reviews)
Cons
"I haven't personally experienced anything that could be considered a 'con' in my time at Toast" (in 34 reviews)
"The standard growing pains of a growing company" (in 16 reviews)
"Overall Good Experience"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsI worked at Toast Inc
Pros
Good employees and good work place culture.
Cons
Smaller Team management can be improved
Toast Inc2016-10-03"Good Company, fast paced environment"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
I worked at Toast Inc full-time for less than a year
Pros
Great people, really casual and friendly environment
Cons
Fast paced and extremely competitive and at times, cut-throat
Toast Inc2020-01-08"Great family culture and awesome office"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Toast Inc full-time for less than a year
Pros
- Great team culture - Rapid growth plans - exciting to be apart of it - Awesome office location (city centre with great views) - Snacks - Great colleagues - Honest manager feedback - Ability to take on extra projects to make bigger impact - Really enjoy that you can see the impact you are making/creating - Real impact on Toast customers
Cons
Sometimes feel like you could be juggling responsibilities Need better emphasis on wellness + work/life balance Lack of team bonding opportunities
Toast Inc2020-01-06"Its great, no other place I'd want to be"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Toast Inc full-time for more than a year
Pros
- Lots of growth if you're up to the challenge. They move people up within the company if they're hard workers and put their best foot forward. - The customers actually like us and the product. Our restaurants give us constant feedback about what works and what doesn't so we're able to address issues quickly and keep complaints to a minimum! Its really nice knowing people appreciate your company. - Fun work... environment. The leadership team puts a lot of effort into employee satisfaction and it really shows.
Show MoreCons
DONT WORK HERE IF YOU DON'T WANT A STARTUP. This isn't always the easiest place to work: things are constantly changing and moving around, but thats what you get from a startup. You aren't able to come in here and take it easy; these positions require actual work. Its super rewarding though.
Toast Inc2020-01-03"Account Executive"
StarStarStarStarStarI have been working at Toast Inc full-time for more than a year
Pros
Freedom in scheduling is nice.
Cons
Micromanaged and way too many meetings.
Toast Inc2020-01-08"Great experience at high growth company"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at Toast Inc full-time for less than a year
Pros
Highest level of exposure to rapidly improving, well integrated software product I could have imagined.
Cons
High growth also came with growing pains.
Toast Inc2019-12-23- Helpful (1)
"Most Fulfilling Journey of my Career"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Toast Inc full-time for more than 3 years
Pros
The humanity of our leadership team (I mean all those senior to me) - focusing on the right things, for the right reasons. I gave them my trust when joining the team. They've earned it everyday since. My peers are extraordinary. The quality of our teams - in every department. Each time I'm in a cross-functional meeting I feel like I'm surrounded by the best in class. Inspiring how many brilliant, humble,... and determined people make up the Toast team. Focus on diversity. This includes diversity among people, ensuring we appeal to the best professionals out there, and diversity of thought. If you have an idea to move us forward, it's welcomed, and necessary. The thrill of victory, but awareness we still have a lot to do. We are good at this and getting better. We truly believe that what we did yesterday needs to be better tomorrow. We're constantly challenging the status quo and challenging ourselves to do what we know will be difficult. Career growth - hundreds of Toasters get promoted each year. The pathways are transparent and leadership focuses heavily on developmental programs and coaching strategies to help our teams grow.
Show MoreCons
Rapid growth often comes with abrupt change. The need for changes that occur are interpreted differently based on each person's lens. The larger we get, the more challenging alignment on the "why" becomes. Sales is tough. You've got to be competitive, driven, and capable of delivering real business solutions to restaurant owners. Of course, that isn't for everyone.
Advice to Management
Stay the course. Keep challenging us to be the best. You're doing it right.
Toast Inc2019-12-18 "Good company"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
I worked at Toast Inc full-time
Pros
There is good work/ life Balance
Cons
Management always changes with many layers
Toast Inc2019-12-31- Helpful (11)
"Sales has a different culture than the rest of the company"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendPositive OutlookApproves of CEOI have been working at Toast Inc full-time for less than a year
Pros
Cool swag and good snacks
Cons
Sales culture is different than the rest of the toast’s culture. It comes from leadership down. They sell this idea of equality and say they value individuals, but that’s a lie. They only value dollars. People can be horrible to other team mates as long as they hit the magic numbers. They get us to buy into the lie that sales behaves like other divisions of the company, but it’s not true in any way. Toast is a sales... machine that only cares about what you can do for them. They use you up and toss you to the side when they are finished. Unless you’re a frat bro that’s ready to get drunk at every company event, you don’t really fit into sales.
Show MoreAdvice to Management
Get sales leadership on board with the values you preach. You’re just using people and making them believe you care about them when your leaders actions demonstrate you don’t. Maybe drinking shouldn’t be the company focus at all events. Those of us that do not drink hate the company events. It’s just a bunch of drunk people repeating themselves over and over again. I thought we were out of college.
Toast Inc2019-12-03 "Great company, I love working at Toast"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Toast Inc full-time for less than a year
Pros
Competitive pay, fantastic benefits, lovely and unique people. I admire the company values and direction.
Cons
None to note thus far, sometime hours can be long.
Advice to Management
Dont stop people from wanting to grow.
Toast Inc2019-12-12
Join the Toast Inc team
Found 180 reviews