Does Smartsheet pay their employees well?

According to anonymously submitted Glassdoor reviews, Smartsheet employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Smartsheet. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Smartsheet?

43% of Smartsheet employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smartsheet 3.7 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Smartsheet?

Account Executive (113) , Software Engineer (51) , Client Development Manager (49) , Customer Success Manager (39) , Senior Software Engineer (29) , Sales (27) , Solutions Consultant (26) , Enterprise Account Executive (20) , Customer Success Manager (CSM) (19) , Sales Development Representative (18) , Director (15) , Account Manager (14) , Consultant (12) , New Business Representative (12) , Sales Development Representative (SDR) (12)

What are the pros of working at Smartsheet according to real employee reviews?

"When I joined Smartsheet I felt SO much pride and appreciation to be a part of such a great company and culture." ((in 135 reviews)); "Some people in the BI team and people in other teams are great to work with." ((in 118 reviews)); "The benefits are great and keep getting better." ((in 108 reviews)); "Work life balance is great" ((in 78 reviews)); "learned about good discovery from great leadership in one of my first few jobs in sales." ((in 69 reviews))

What are the cons of working at Smartsheet according to real employee reviews?

"poor management and overhiring leads to firing" ((in 37 reviews)); "Lots of layoffs post acquisition" ((in 18 reviews)); "No diversity in many different aspects includinig personality." ((in 10 reviews)); "Bullying is common and management doesn't do anything to stop it" ((in 4 reviews)); "Promotions are rewarded to favorites only and the department is a boys club (hence why most managers and all of sr leadership + are males)." ((in 3 reviews))

What are employees saying about Smartsheet redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smartsheet redundancy and their outlook for job security at Smartsheet in 2026.

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Smartsheet

Smartsheet Reviews

3.3

43% would recommend to a friend

(1,292 total reviews)

Rajeev Singh

31% approve of CEO

31% positive business outlook

Ratings by category

3.7

Work/Life balance

3.6

Diversity and inclusion

3.4

Compensation and benefits

3.1

Culture and values

3.0

Career opportunities

2.7

Senior management

Smartsheet has an employee rating of 3.3 out of 5 stars, based on 1,292 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Jun 15, 2026

Good remote work and tech but toxic leadership

Software developer

Recommend

CEO approval

Business outlook

Pros

- WFH - Modern tech stack - Working with Good Engineers

Cons

- Layoffs - Offshoring - Rubbish Leadership and Toxic environment

Smartsheet Response

13h

These are some of our favorite positives to hear - we're glad that you're enjoying our flexible working policy and working with your colleagues! However, we do understand that the last year has brought transitions and feelings of uncertainty. One of our biggest goals this year is to rebuild employee trust, and your feedback is a vital part of that. Thank you for your honesty.

2.0

Jun 15, 2026

Friendly coworkers, but poor management decisions from Private Equity

Software engineer

Recommend

CEO approval

Business outlook

Pros

Nice people to work with, good work life balance

Cons

Private Equity came in and keep coming up with terrible ideas and non-employee oriented actions

Smartsheet Response

13h

We love to hear that our employees love working with each other! We know that navigating the transition to private equity hasn't been easy, we also know that the dust hasn’t completely settled. We understand that we have a lot of work to do to repair employee trust and morale, and we’ve set off on that journey to listen to what our employees feel and what they want to see. Thank you for your review and honest feedback!

5.0

Jun 11, 2026

Good place for work

Tier 2 technical support

Recommend

CEO approval

Business outlook

Pros

Great collaborative environment and competitive

Cons

Easily overwhelmed with phone calls, chats, and emails.

Smartsheet Response

We're so happy to hear that you're happy here! Collaboration with a healthy dose of competition is always great to hear, thank you for your review!

Viewing 1 - 3 of 1,292 Reviews

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Jobs at Smartsheet

Client Services Director (Remote Eligible)

Atlanta, GA

US$113K - US$173K /yr

(Employer provided)

View job

Customer Success Manager II - Commercial (East)

Client Services Director (Remote Eligible)

New York, NY

US$113K - US$173K /yr

US$193K - US$228K /yr

(Employer provided)

View job

Client Services Director (Remote Eligible)

Los Angeles, CA

US$113K - US$173K /yr

(Employer provided)

View job