Rokit Reviews

2.2

23% would recommend to a friend

(45 total reviews)

13% positive business outlook

Rokit has an employee rating of 2.2 out of 5 stars, based on 45 company reviews on Glassdoor which indicates that most employees have an average working experience there.

Reviews by job title

45 reviews
1.0
Mar 2, 2021
Recommend
CEO approval
Business outlook

Pros

Sometimes handling real vintage clothes

Cons

Verbally abusive company owner, never listens to concerns, opinions or ideas from the employees. Gives you an unrealistic workload, so that you're overwhelmed. He asks about your knowledge and opinions and then proceeds to undermine you. He will purposely set the staff against each other, which creates an atmosphere of tension and fear. He emotionally bullies you until you do what he says, otherwise it's always wrong. Even if you do what he says, most of the time it will always be wrong. Shouts loudly when frustrated or annoyed with you, which can come across as aggressive and threatening. He constantly patronises you, so that you feel like a child or stupid. He says insensitive comments and he tries to pass it as a joke but this always offends people and upsets them. You don't actually really handle many true vintage clothes, most of it is just secondhand sportswear and basic button shirts from about five to ten years ago that you could find in a charity shop. HR is non existent in the company, you voice your concerns to the warehouse manager and then they're immediately passed to the company owner and then never resolved and ignored. The warehouse is littered with so many health and safety hazards, there are no clear pathways usually, tools and building materials are left all over the floor and jobs are allocated to people who tend to have no license to do so, such as operating a forklift, which is also an out of date model that is falling apart. All of this isn't a personal opinion, it is a view held amongst the employees in the company. I would like this to be a warning and piece of advice for people thinking of applying to Rokit.

1.0
Nov 8, 2021

Overworked, underpaid, bullied. Do not work here.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some lovely people, but the abusive owner overshadows this.

Cons

Overworked, underpaid, bullied. Do not work here. A racist, misogynistic, abusive bully owns the company. Nothing will ever change. You are constantly being watched, demeaned, contradicted, undermined, manipulated, sworn and shouted at. I was bullied out of the company by the owner after witnessing multiple racist remarks. He admitted to management he was targeting me and said he would never change. He had no reason to fire me so bullied me out instead. This resulted in targeted, misogynistic behaviour which eventually forced me to leave the company due to the anxiety and stress caused. Other staff members witnessed how I was spoken to and treated and it was all documented. There is no internal HR so the matter was taken to an external HR company who told us nothing could be done due to it coming from the owner of the company. There was no re-training, no disciplinary action and I was advised the only thing to do was leave the company. I am not the first this has happened to. Members of staff were seen crying almost every day due to the incessant bullying. Many have left Rokit without a new job, just to escape the awful environment. And to add salt to the wound, he then badmouths staff members after they’ve left the company as he needs someone to blame for his own failings. There is so much more I could say about his behaviour but Rokit’s own employee handbook outlines it perfectly: "Bullying is persistent, offensive, abusive, intimidating or insulting behaviour, which, through the abuse of power, makes the recipient feel upset, threatened, humiliated or vulnerable. Including: - shouting at or humiliating others - high-handed or oppressive levels of supervision - unjustified, offensive and/or insulting remarks about performance - exclusion from meetings, events or communications without good cause - physical or emotional threats " If you’re still reading and need any more reason to not work for Rokit…There’s a huge lack of structure and communication between teams due to the owner refusing to hire managers. He doesn’t believe meetings count as work so there are no opportunities to discuss this. No opportunities to progress, no perks, no incentives. Your bonus (which is full priced clothing) is earned by unattainable targets. There were minimal Covid regulations and no professional cleaning. Mice were often seen running through the building. It is a cold warehouse with no windows, unsafe flooring and the bathroom walls are falling apart. The only benefit is the other members of staff who are lovely and supportive but this is sadly overshadowed by the owner’s continuous, unwanted presence in the warehouse. This review is not an exaggeration. The only reason I did not pursue taking my experience to tribunal is because I did not want to waste any more time or energy on Rokit.

1.0
Apr 10, 2021

Avoid

Recommend
CEO approval
Business outlook

Pros

Sometimes has good vintage but get a job that pays a living wage and you can purchase it without working for such an awful company

Cons

The owner is a bully who says the most demeaning things to his employees and all of management goes along with it. They pay minimum wage to almost all staff and then complain that people don't go above and beyond. Managers have all been there for years and have a 'this is the way it is' and expect everyone to accept abusive behaviour from the owner and some managers.

Viewing 1 - 3 of 45 Reviews

Glassdoor has 50 Rokit reviews submitted anonymously by Rokit employees. Read employee reviews and ratings on Glassdoor to decide if Rokit is right for you.