Prominate. Reviews

Thank you for taking the time to post a review of Prominate. We are sorry to hear about your experience here and we do value all our current and former employees feedback. We have very talented and committed employees who are respected and recognised in a number of ways, through company awards, twice yearly appraisal discussions with associated bonuses and appreciation for what they do. We follow Investors in People guidelines to monitor and measure our performance. There appears to be a misunderstanding because the previous CEO and current CEO remain on very good terms. Both teams are performing well and our customer retention rate remains very high. We have invested in a number of training programmes that will help our managers grow to be the best leaders they can be. During the hiring period everything about the company and role are explained clearly and a detailed job description is always provided. We have in place a multi-stage interview process involving several different members of staff and conduct interview training. There is a good two-week induction period where employees spend time getting to know and start to understand all areas of the business as well as getting into the details of their role. There is a defined escalation process for any issues and a dedicated Organisational Development Manager in place to oversee the process and 65% of our workforce are females. We are ISO27001 UKAS accredited for Information Security, are CyberEssentials certified, independently train all staff for Information Security (Hiscox CyberClear Academy) and provide comprehensive management training. Thanks again for your review and we wish you all the best.