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      NPower

      Engaged employer

      NPower Reviews

      3.9

      62% would recommend to a friend

      (116 total reviews)
      avatar

      Bertina Ceccarelli

      82% approve of CEO

      48% positive business outlook

      Ratings by category

      4.3

      Diversity and inclusion

      3.8

      Culture and values

      3.7

      Work/Life balance

      3.5

      Senior management

      3.3

      Compensation and benefits

      3.3

      Career opportunities

      NPower has an employee rating of 3.9 out of 5 stars, based on 116 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NPower employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      116 reviews
      1.0
      Jan 19, 2017

      [Toronto] Big Bait & Switch

      Service analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      - You do not have to do much, or any, work during their program to successfully score a good position, just sit back - Even after waiting or being forced in a position you are guaranteed something - Paid for certificate - Good for people who like to take risks with unknown results - Lack of support can help you motivate yourself - Environment helps you adapt to the rigid reality of the work environment

      Cons

      - Really bad and insensitive HR - Support is basically search on Google for jobs - Attitude problems from staff - No consistent work environment, rooms to work in were constantly changing location throughout the city - They expect the world from you but do not deliver even a scratch of what you put in - If work is completed following their guidelines it is not rewarded - They do not match employee skillets with receptive fields or jobs - You will probably have to wait to get any work opportunities, leaving you with 3+ months of no employment - Your experience will be very Bait & Switch - Inconsistent set of rules and policies. They seemed to change policies at any moment

      avatar
      NPower Response
      2y
      Thank you for sharing your insights about your experience with NPower. We appreciate your candor, though we're deeply concerned about the issues you've raised regarding HR, support, staff attitudes, and the overall work environment. It's disheartening to hear that you feel unsupported and that the program's structure and policies were inconsistent. Your feedback is crucial for us to address these issues and improve our programs and services. Regarding your advice to management, we take it seriously. We're committed to providing meaningful and effective support to all our participants, and we apologize if you felt misled or unsupported during your time with us. If you have any further feedback or suggestions on how we can improve, please don't hesitate to reach out to us directly. Your insights are invaluable as we work towards creating a better experience for all participants. Thank you for sharing your thoughts, and we wish you all the best in your future endeavors.
      3.0
      Nov 12, 2017

      high turnover

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      the goal of the organization is great

      Cons

      high turnover, little support, poor communication, lacks clarity and direction to provide to staff - no training

      avatar
      NPower Response
      2y
      Thank you for taking the time to leave a review of your experience at NPower. We appreciate your feedback, as it helps us understand where we're succeeding and where we have room for improvement. If there are specific areas where you believe we could enhance your experience to earn that extra star, please don't hesitate to share them with us. We value your input and are committed to continually improving our organization. Thank you for being a part of NPower.
      1.0
      Sep 9, 2022

      Don't get fooled, it's a NFP meatgrinder!

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      -Great culture and support initally. Then reality sets in. -The front line people really care, management however....

      Cons

      -Staff turnover is very high for good reason. -Job description was not what was advertised. -Management doesn't have a clue what they want to accomplish, OTHER than worrying about losing their funding, and will be cut throat to not let that happen. -Policies change almost weekly. -So many online meetings you never accomplish your daily tasks, then get called out for it.

      avatar
      NPower Response
      2y
      Thank you for sharing your insights on your time at NPower. We appreciate your candid feedback, and we take your concerns seriously. It's encouraging to hear that you initially found our culture and support to be positive, but we regret that your experience changed over time. We understand the importance of transparency in our hiring practices and the need for clear expectations in job descriptions. Your feedback regarding staff turnover, management direction, and frequent policy changes is concerning, and we are committed to addressing these issues. We value our employees and aim to create an environment where they feel supported and empowered. Your advice regarding investing in our people and being transparent in our practices is duly noted, and we will work to implement improvements moving forward. If you have any further feedback or suggestions on how we can enhance our workplace environment, please feel free to reach out. Thank you for your contributions and for sharing your thoughts with us.
      Viewing 1 - 3 of 116 Reviews
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      Glassdoor has 163 NPower reviews submitted anonymously by NPower employees. Read employee reviews and ratings on Glassdoor to decide if NPower is right for you.