[Toronto] Big Bait & Switch - Service Analyst NPower Employee Review

1.0
Jan 19, 2017
Recommend
CEO approval
Business outlook

Pros

- You do not have to do much, or any, work during their program to successfully score a good position, just sit back - Even after waiting or being forced in a position you are guaranteed something - Paid for certificate - Good for people who like to take risks with unknown results - Lack of support can help you motivate yourself - Environment helps you adapt to the rigid reality of the work environment

Cons

- Really bad and insensitive HR - Support is basically search on Google for jobs - Attitude problems from staff - No consistent work environment, rooms to work in were constantly changing location throughout the city - They expect the world from you but do not deliver even a scratch of what you put in - If work is completed following their guidelines it is not rewarded - They do not match employee skillets with receptive fields or jobs - You will probably have to wait to get any work opportunities, leaving you with 3+ months of no employment - Your experience will be very Bait & Switch - Inconsistent set of rules and policies. They seemed to change policies at any moment

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NPower Response
2y
Thank you for sharing your insights about your experience with NPower. We appreciate your candor, though we're deeply concerned about the issues you've raised regarding HR, support, staff attitudes, and the overall work environment. It's disheartening to hear that you feel unsupported and that the program's structure and policies were inconsistent. Your feedback is crucial for us to address these issues and improve our programs and services. Regarding your advice to management, we take it seriously. We're committed to providing meaningful and effective support to all our participants, and we apologize if you felt misled or unsupported during your time with us. If you have any further feedback or suggestions on how we can improve, please don't hesitate to reach out to us directly. Your insights are invaluable as we work towards creating a better experience for all participants. Thank you for sharing your thoughts, and we wish you all the best in your future endeavors.

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