Info-Tech Research Group Reviews | Glassdoor.ca

Info-Tech Research Group Reviews

Updated 15 October, 2018
146 reviews

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3.3
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Joel McLean
23 Ratings

146 Employee Reviews

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Pros
  • "In addition, there's a strong focus on work-life balance" (in 8 reviews)

  • "Very dynamic environment, great people" (in 12 reviews)

Cons
  • "Unrealistic time frames, zero work life balance" (in 6 reviews)

  • "This leads to a lot of changes in upper management" (in 8 reviews)

More Pros and Cons

  1. "Senior Software Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Developer in Toronto, ON
    Current Employee - Senior Software Developer in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Info-Tech Research Group full-time (More than a year)

    Pros

    Great modern offices in Toronto and London (Ontario).
    Relaxed dynamic environment, no dress code (for devs at least).
    Many fun events throughout the year.
    Most development is based on Rails but if you are the right fit they'll let you learn Rails on the job (you still need relevant experience with other technologies).
    In general it feels good to work there.

    Cons

    Benefits are average. Can't think of anything else.

    Advice to Management

    Upgrade benefits.

    Info-Tech Research Group Response

    29 Aug, 2018 – Manager, Talent Acquisition

    Thank you for your review, it is great to see you are engaged and happy in your team and role. With regards to Benefits, please stay tuned as we recently went through some changes and will be... More


  2. Helpful (2)

    "Great peers - sometimes inexplicable management decisions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Research Analyst in Toronto, ON
    Current Employee - Research Analyst in Toronto, ON
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Info-Tech Research Group full-time (More than 3 years)

    Pros

    You'll work with a very bright and talented group of people
    Events by their ministry of fun are top notch in Toronto - great informal culture
    Lots of learning and growth opportunities (not always managed in a systematic way though)

    Cons

    Constant change that is rarely managed well
    Tends to do a one size fits all approach for employees ( example: expects senior research directors to individually make reports and slide decks by themselves with no junior support... expects people with 30+ years of consulting experience to be slide monkeys?!)

    Advice to Management

    Capitalize on the informal culture to tighten employee ties, manage change better, create meaningful differentiation of employee roles - especially in advisory and research

    Info-Tech Research Group Response

    24 Aug, 2018 – Manager, Talent Acquisition

    Thank you for your review and insights, these will be hugely insightful as we embark on FY19 Strategy Planning . Be sure to also provide direct communications through internal employee feedback... More

  3. Helpful (5)

    "Any positive reviews are fake"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Info-Tech Research Group full-time

    Pros

    Unfortunately only the convenient location

    Cons

    Limited growth of the business, very few active clients exist even after being in business for several years, inexperienced and out-of-touch leadership, lack of concern for team engagement in sales, turnover of valuable team members in various departments, lack of customer focus. The lack of customer focus is most evident in the way the ongoing and increasing number of issues clients are having with their services are ignored.

    Advice to Management

    Switch up leadership to help prevent issues with turnover, focus on the customer first


  4. Helpful (2)

    "The London office is a wonderful place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consulting Analyst in London, ON
    Current Employee - Consulting Analyst in London, ON
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Info-Tech Research Group full-time (More than a year)

    Pros

    Senior management is incredibly supportive
    Lots of opportunity for vertical movement
    Never a dull day
    No micromanagement

    Cons

    Knowledge gap between juniors and seniors is noticeable

    Advice to Management

    Keep listening to your employees - they know better than anyone the shortfalls of an organization and can prove to be valuable assets in improving the worklife of everyone.

    Info-Tech Research Group Response

    22 Aug, 2018 – Manager, Talent Acquisition

    Thank you for your review and so happy to hear you feel challenged and supported in your role. Your advice to Management is great and we are already working on ways we can expand employee feedback... More


  5. Helpful (1)

    "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Toronto, ON
    Current Employee - Anonymous Employee in Toronto, ON
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Info-Tech Research Group full-time (More than 3 years)

    Pros

    I can truthfully say that like and respect everyone I work with. There's a great culture of getting things done and support throughout. In addition, there's a strong focus on work-life balance. You receive the benefits and support of a mid-size company without a lot of bureaucracy, and instead an entrepreneurial spirit.

    Cons

    Some growing pains as the employee base expands and matures. There is a need for overall process improvement. A lot of innovation and changes, which can be both good and bad.

    Advice to Management

    Avoid the tendency towards becoming overly concerned with "how things should be done". Instead, create employee-focused processes and systems. We are at the edge of becoming bogged down by red tape and losing out small company culture which is really valuable. Finding ways to accomplish our goals while bringing people together and not siloing departments is key.

    Info-Tech Research Group Response

    22 Aug, 2018 – Manager, Talent Acquisition

    Thank you for your review and insightful comments; as we grow we have to delicately balance evolving our brand into a bigger organisation with wider reach, whilst maintaining who we are from a core... More


  6. Helpful (4)

    "Great opportunity to learn about a rapidly expanding business"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Disapproves of CEO

    I have been working at Info-Tech Research Group full-time

    Pros

    Direct access to the leadership team (Director - SVP level)
    Fast pace, new projects all the time
    Fun is mandatory (see cons for the flip side of this)

    Cons

    Strategy is unclear and changes on a whim
    Resourcing is always a challenge - there is never enough talent
    Pay is low for what is expected, and there are no additional financial benefits (no RRSP match, pension, profit sharing, stock purchase plan, or incentive pay (outside sales)
    Mandatory fun implies a great culture on the surface, but underneath people want stronger leadership and direction, not another after work party

    Advice to Management

    Build out a 5 year strategy and share with with the employees, including annual objectives. Then evaluate your talent needs and resource accordingly. Elevate your pay structure and offer financial benefits. Focus on a culture of communication, collaboration and accountability.


  7. Helpful (1)

    "Great Place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Toronto, ON
    Current Employee - Director in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Info-Tech Research Group full-time (More than 10 years)

    Pros

    Lots of opportunity, regardless of your role!

    Cons

    Obviously nothing is perfect, we all have good days and bad. I would recommend this organization (and have) to anyone!

    Info-Tech Research Group Response

    22 Aug, 2018 – Manager, Talent Acquisition

    Thank you for your review.

  8. Helpful (7)

    "Just a call centre. Wouldn't recommend."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Toronto, ON
    Current Employee - Anonymous Employee in Toronto, ON
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Info-Tech Research Group full-time

    Pros

    Benefits package, location, nice holiday gifts.

    Cons

    oxic work environment, sexist VP's, low salaries, old school policies, lack of employee freedom.

    Advice to Management

    Get with the times. Hire someone to curate the culture/environment. It needs work.

    Info-Tech Research Group Response

    22 Aug, 2018 – Manager, Talent Acquisition

    I am sorry to hear you are not having a positive experience as a current employee of Info-Tech. I would be more than happy to set up time, for us to chat more directly should you be open to it and... More


  9. Helpful (4)

    "It is what you make it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Toronto, ON
    Current Employee - Manager in Toronto, ON
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Info-Tech Research Group full-time (More than 3 years)

    Pros

    Management doesn't have a clue and looks for people that are greedy and eager to grow.

    Cons

    Management doesn't have a clue and is poor at retaining staff or investing in employees.

    Advice to Management

    Realize you have a maturing company and revisit how you grow your business internally.

    Info-Tech Research Group Response

    22 Aug, 2018 – Manager, Talent Acquisition

    Thank you for your review and insights.
    Our senior leadership team agrees that engagement and retention are top focus areas for FY19 and so I encourage you as a current employee, to provide... More


  10. "A great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Info-Tech Research Group full-time

    Pros

    Great office environment, plenty of growth and opportunities, management is committed to developing employees

    Cons

    Pretty average compensation, a lot of development and performance management is not mandated by the organization and is left up to individual managers which can lead to an uneven experience.

    Advice to Management

    Innovate in all aspects of the business, not just product offerings.


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