Does Harrods pay their employees well?

According to anonymously submitted Glassdoor reviews, Harrods employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Harrods. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Harrods?

43% of Harrods employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Harrods 2.7 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Harrods?

Sales Associate (499) , Sales Assistant (80) , Retail Sales Associate (62) , Manager (36) , Brand Specialist (35) , Assistant Manager (31) , Brand Manager (29) , Customer Service Representative (24) , Sales (20) , Customer Service (18) , Warehouse Operative (18) , Buyers Clerk (17) , Sales Manager (17) , Customer Service Advisor (15) , Luxury Sales Associate (15)

What are the pros of working at Harrods according to real employee reviews?

"Great Benefits and discounts" ((in 134 reviews)); "People are great and fun" ((in 122 reviews)); "the pay is good and that is the only reason why people still work there!" ((in 114 reviews)); "Sometimes you have some nice colleagues (though they don't last long as their souls are broken)" ((in 78 reviews)); "Commission and base salary good for retail job" ((in 67 reviews))

What are the cons of working at Harrods according to real employee reviews?

"The management is poor and confused and the posh customers behave like they own you." ((in 161 reviews)); "long hours and it can be quiet and therefore boring a lot of the time if the store is not busy" ((in 116 reviews)); "managers can be rude" ((in 93 reviews)); "There is no career progression" ((in 37 reviews)); "No work/life balance and no area for career advancement" ((in 36 reviews))

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Harrods

Harrods Reviews

3.3

43% would recommend to a friend

(2,099 total reviews)

Michael Ward

55% approve of CEO

34% positive business outlook

Ratings by category

3.5

Diversity and inclusion

3.4

Compensation and benefits

3.0

Culture and values

2.9

Career opportunities

2.7

Work/Life balance

2.6

Senior management

Harrods has an employee rating of 3.3 out of 5 stars, based on 2,099 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harrods employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Jun 1, 2026

This is the worst company with awful treatment.

Beauty advisor

Recommend

CEO approval

Business outlook

Pros

Nope/ nothing/ nada.nothing good.worst place.

Cons

This is the worst company, they bully you and treat you awfully.

4.0

Dec 21, 2020

Positive reviews

Brand manager

Recommend

CEO approval

Business outlook

Pros

People Potential to grow Rotas flexibility Gift cards Discount

Cons

Long Working hours Staff cover

5.0

May 14, 2018

Great place to work

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Dynamic environment. Not too big to have management afraid of new ideas. Benefits are great. Some of the best people I have worked with.

Cons

Some people have been there for a long time and are adverse to change.

Viewing 1 - 3 of 2,099 Reviews

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This is the worst company with awful treatment.

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