Harrods Reviews

Updated Aug 10, 2020

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3.5
65%
Recommend to a Friend
89%
Approve of CEO
Harrods Managing Director Michael Ward
Michael Ward
344 Ratings
Pros
  • "Up to 50% off staff discount on uniform-approved clothing(in 98 reviews)

  • "Good discount, met some great people, a good company set up(in 47 reviews)

Cons
More Pros and Cons
  1. "Great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Harrods full-time

    Pros

    Dynamic environment. Not too big to have management afraid of new ideas. Benefits are great. Some of the best people I have worked with.

    Cons

    Some people have been there for a long time and are adverse to change.

  2. "Good overall"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Assistant in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Harrods full-time for less than a year

    Pros

    Good hours nice mangers good pay

    Cons

    Just fixing the shift times making sure everyone finishes on time

    Continue reading

  3. "Nice place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Warehouse Administrator in Thatcham, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Harrods full-time for less than a year

    Pros

    friendly work atmosphere, relaxed job

    Cons

    Personally I didn't have any cons

  4. "Good employer but high expectations"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate in London, England
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Harrods part-time for more than a year

    Pros

    Pay above London living wage, generous discount (including business allowance for clothing), staff canteen and facilities, access to staff discount outside the store, great team mentality

    Cons

    There’s lots of people who’ve been there over 20 years who frequently get away with things (wandering off in the middle of a shift, rudeness to customers) that new employees would get immediately reprimanded for

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  5. "Working at harrods"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate in London, England
    Recommends
    Positive Outlook

    I have been working at Harrods part-time

    Pros

    Great experience and wonderful people

    Cons

    Very crowded at certain times

    Continue reading
  6. "Exclusive Shop Floor Work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Assistant 
    Approves of CEO

    I worked at Harrods part-time for more than a year

    Pros

    Interesting and valuable experience to work at a top department store. Great lunch canteen area. Good staff discounts.

    Cons

    Customers standards are high. Sales periods can be very stressful.

  7. "Good place to learn and grow"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Assistant Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Harrods full-time for more than 3 years

    Pros

    Met really amazing people, that are now friends for life. Supportive management. International team and customers. Opportunity for growth.

    Cons

    Low pay. Some toxic people in leadership roles.

    Continue reading
  8. "Nice place to work, low salary & unsociable hours"

    3.0
    Current Employee - Bookseller in London, England

    I have been working at Harrods full-time

    Pros

    Nice and luxury place to work

    Cons

    Low salary and hours are sometimes unsociable

  9. "Best place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Assistant in Kuala Lumpur
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Harrods part-time for more than a year

    Pros

    - everyone treat u like family

    Cons

    i think everything is good non toxic place

    Continue reading
  10. "Harrozs"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Associate in Glasgow, Scotland
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Harrods full-time for more than 3 years

    Pros

    Great staff in the store

    Cons

    Boring not much to do

Found 750 reviews