Harrods Reviews | Glassdoor.ca

Harrods Reviews

Updated 10 April, 2019
540 reviews

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3.5
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Harrods Managing Director Michael Ward
Michael Ward
244 Ratings

Employee Reviews

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Pros
  • "Great benefit (staff discount, staff canteen, enough supporting from management)" (in 76 reviews)

  • "good discount, nice working environment, professional behaviour" (in 27 reviews)

Cons
  • "The environment can be catty due to individual commission, long hours" (in 38 reviews)

  • "No development or career progression" (in 17 reviews)

More Pros and Cons

  1. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Harrods full-time

    Pros

    Dynamic environment. Not too big to have management afraid of new ideas. Benefits are great. Some of the best people I have worked with.

    Cons

    Some people have been there for a long time and are adverse to change.


  2. "sales executive"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Harrods full-time

    Pros

    good pay and great commission to be earned

    Cons

    long hours and boring days very repetitive

  3. "Good if you can get it"

    StarStarStarStarStar
    Current Employee - Summer Sale Sales Associate
    Current Employee - Summer Sale Sales Associate

    I have been working at Harrods part-time

    Pros

    Staff discount is great, 33% across the store

    Cons

    High standards for appearance (heels for girls)


  4. "Best Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate
    Former Employee - Retail Sales Associate
    Recommends

    I worked at Harrods full-time (Less than a year)

    Pros

    Incredible employee benefits, people are super friendly and nice to work with

    Cons

    people that work for concessions are a little difficult sometimes, and the fighting over commission can create a bad atmosphere

    Harrods Response

    10 Apr, 2019 – Retail Director

    Thank you for taking the time to leave a review; we really value your feedback. I’m pleased to read that you are enjoying role at Harrods. In regards to the dress code, we don’t expect our employees... More


  5. "decent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in London, England (UK)
    Current Employee - Sales Associate in London, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Harrods part-time (Less than a year)

    Pros

    good discount, uniform changing now

    Cons

    long shifts bad food in the canteen

    Advice to Management

    relax more show a enjoyable working environment too focused on targets


  6. "Amazing place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Manager
    Current Employee - Retail Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Harrods full-time

    Pros

    It’s a company that always strives for better and encourages its people to do the same. Great support network.

    Cons

    Low work/life balance in retail


  7. "furniture sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in London, England (UK)
    Former Employee - Retail Sales Associate in London, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Harrods full-time (More than 3 years)

    Pros

    job security & good training

    Cons

    late nights as open until 9pm

    Advice to Management

    top heavy with management and thin on staff

  8. "sales"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Harrods full-time

    Pros

    busy, but you can make friend with guests and colleagues.

    Cons

    people all around the store.


  9. "Hard work, little pay, recognition or progression"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Harrods full-time (More than a year)

    Pros

    Staff discount Staff training Team Customers Staff canteen

    Cons

    Management Salary Role development Customers Snobbish


  10. Helpful (1)

    "Harrods"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Assistant in Knightsbridge, England (UK)
    Former Employee - Administrative Assistant in Knightsbridge, England (UK)
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Harrods full-time (More than 3 years)

    Pros

    There is something magical about Harrods - everyone has good memories of the store growing up. The store is beautiful and it was always look good on your CV. Discount is very good. Michael Ward is totally ruthless always seemed like a nice guy around the store and HQ.

    Cons

    Some Directors that have been there a long time are bullying, dreadful people that treat their teams like children. No flexibility, long hours, humiliating tellings off in the middle of the office, zero support and pregnancies are deemed inconvenient.

    Advice to Management

    Treat your people better. Equal pay for both genders. Flexible hours.

    Harrods Response

    20 Mar, 2019 – HR Operations Director

    Thank you for taking the time to leave a review; we really value your feedback. We strive to provide an environment where all of our people are supported, enjoy their work and feel valued. Your... More