Harrods Reviews | Glassdoor.ca

Harrods Reviews

Updated 19 October, 2017
341 reviews

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3.8
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Recommend to a friend
Approve of CEO
Harrods Managing Director Michael Ward
Michael Ward
147 Ratings

341 Employee Reviews

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Pros
Cons
  • Expected to work long hours during sale period - can be up to 12hrs (in 21 reviews)

  • career progression can be long winded, it really helps to network (in 12 reviews)

More Pros and Cons

  1. "Pros and Cons"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Operations Associate in London, England (UK)
    Current Employee - Retail Operations Associate in London, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Harrods full-time (More than a year)

    Pros

    A lot of perks and benefits

    Cons

    There is too much micromanagement


  2. "Great company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Harrods full-time (More than 5 years)

    Pros

    Experience potential employers will recognise.

    Cons

    Sometimes too corporate. Employees work balance could be better recognised.


  3. "A great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Harrods full-time

    Pros

    There are opportunities opportunities to learn new skills in other departments with support of your manager. There is also an equal work/life balance.

    Cons

    None that I can think of.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Sales Associate Salary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Harrods part-time

    Pros

    Big sales, no day is the same, good canteen

    Cons

    Sometimes rude coworkers, late hours


  6. "Great all round, loved it!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Transportation Coordinator in Isleworth, England (UK)
    Former Employee - Transportation Coordinator in Isleworth, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Harrods full-time (More than 8 years)

    Pros

    Long service rewards, good benefits. Strong brand identity. Sense of belonging

    Cons

    I stayed for over 8 years, had no complaints.

    Advice to Management

    Keep doing what you're doing!


  7. "Well established company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Sales Manager in London, England (UK)
    Former Employee - Assistant Sales Manager in London, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Harrods full-time (More than a year)

    Pros

    Good benefits,nice workers, friendly environment

    Cons

    Fast paced, need to be flexible


  8. "Working at Harrods as a full time permanent staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Ambassador in London, England (UK)
    Current Employee - Sales Ambassador in London, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Harrods full-time (Less than a year)

    Pros

    - Harrods really looks after their staff members
    - There are a lot of perks for staff e.g. cheaper yoga classes, gyms
    - A lot of discounts e.g. staff sample sales

    Cons

    - Very strict dress policy
    - Very strict security policies


  9. "Part Time Sales Assistant"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    Pros

    Really Nice Overview
    Good Atmosphere

    Cons

    I had to travel far to the head office


  10. "Ok I like it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Receptionist in London, England (UK)
    Current Employee - Receptionist in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Harrods full-time (More than a year)

    Pros

    Not too bad I gurss

    Cons

    Can’t complain really it’s all ok

    Advice to Management

    Be inspiring and give a chance


  11. "Fantastic associates, rubbish leadership, fabricated business plan. Forget a work life balance."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Hammersmith, England (UK)
    Former Employee - Assistant Manager in Hammersmith, England (UK)
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Harrods full-time (More than 5 years)

    Pros

    Wonderful social aspect, you will need hundreds of people and no 2 days are the same. You will have the opportunity to learn and grow a lot by becoming self sufficient (not down to training unfortunately)

    Cons

    Forget career progression if you are a minority (so sad that this still happens, there is so much favouritism). The only way up is to brown nose. Poor management. Non existent leadership and no reward, all out for themselves. A lot of power struggles.

    Advice to Management

    Reward by merit. Organic growth breed a better future as the business mission is instilled from the beginning. Nurture talent correctly not just from those that throw you compliments and ease of the recognition of faults and most importantly, lead by example.

    Harrods Response

    18 Oct, 2017 – HR Operations Director

    Thank you for taking the time to leave your review. It’s disappointing to hear that aspects of your time at Harrods were not positive. We are always aiming to improve our people’s experience and take... More


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