Harrods Reviews | Glassdoor.ca

Harrods Reviews

Updated Jun 15, 2019

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Found 565 reviews

3.5
StarStarStarStarStar
Rating TrendsRating Trends
69%
Recommend to a Friend
86%
Approve of CEO
Harrods CEO Michael Ward
Michael Ward
257 Ratings
Pros
Cons
More Pros and Cons
  1. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Harrods full-time

    Pros

    Dynamic environment. Not too big to have management afraid of new ideas. Benefits are great. Some of the best people I have worked with.

    Cons

    Some people have been there for a long time and are adverse to change.

    Harrods2018-05-14
  2. "Perfect place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Picker/Packer in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Harrods full-time for less than a year

    Pros

    Discount card , free meals whenever there are sales on Saturday.

    Cons

    You have to wait to get in and to go out

    Advice to Management

    Hire the right people.

    Harrods2019-06-12
  3. "Really good place to learn and develop"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - FHSO - Fire Health and Safety Officer in Knightsbridge, England
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Harrods full-time for more than a year

    Pros

    Good shift pattern, supporting management, opportunists to grow, competitive salary.

    Cons

    Staff canteen prices to expensive should be half the price if not free for staff.

    Advice to Management

    Keep doing a great job helping people develop their careers.

    Harrods2019-06-10
  4. "Christmas Sales Associate at Harrods"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Christmas Sales Asdociate in Knightsbridge, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Harrods full-time for less than a year

    Pros

    Lovely place to work, exotic, lovely staff

    Cons

    A bit stereo typical. It would be hard for people who are just starting their career here. The tills kept breaking down

    Advice to Management

    More training especially on the tills

    Harrods2019-06-06
  5. "Harrods christmas temp sales associate"

    StarStarStarStarStar
      Former Employee - Sales Associate 

      I worked at Harrods full-time

      Pros

      good pay decent staff discount 10% days

      Cons

      long hours lots of standing can't have any holidays or any other commitments have to work on christmas eve and new years

      Harrods2019-06-15
    • "Amazing"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Sales Associate 
      Recommends
      Neutral Outlook
      Approves of CEO

      I worked at Harrods full-time for less than a year

      Pros

      Easy to work, great colleagues, nice customers, overall nice

      Cons

      Short period of time so I barely saw any

      Harrods2019-05-26
    • "Regular Decent Job, Long hours, Boring Work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Security Officer in Stanstead, England
      Doesn't Recommend
      Positive Outlook
      Approves of CEO

      I have been working at Harrods full-time for less than a year

      Pros

      Friendly People in the office

      Cons

      Hard to move around, punitive rule structure, lack of listening ears from management, people who do listen, seem not to care much

      Advice to Management

      Listen to employees, there are many well known and easy fixes to a lot of the issues. Treat them more maturely.

      Harrods2019-06-03

      Harrods Response

      June 7, 2019

      Thanks for taking the time out to leave a review. We strive to create a positive environment where our people feel supported and valued. For us to enable change, I would like the opportunity to discuss your feedback further. Please contact me at helen.madden@harrodsaviation.com.

    • "Good company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 

      I have been working at Harrods part-time for less than a year

      Pros

      Good Environment, nice place to work

      Cons

      Shifts, long closing hours

      Advice to Management

      N/A

      Harrods2019-05-27
    • "Awful, Awful, Awful company to work for, not so luxurious behind the scenes"

      StarStarStarStarStar
      • Work/Life Balance
      • Career Opportunities
      • Compensation and Benefits
      Former Employee - Anonymous Employee 
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at Harrods full-time for less than a year

      Pros

      Only the induction day is informative, Nita did a great job in the induction into the company

      Cons

      Very rude and horrible environment, bullying atmosphere, no one cares about you in your team, very segregated, no one really cares that you are new all the managers love to have a great gossip about you and really feel like you was back at school again, working with managers who aren't trained as to how they should talk to there employees, managers are all wanting to get to the top without showing that they make any errors,...

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      Advice to Management

      Start acting like adults, need to have more managers trained how to manage to make it a better environment for staff to work in explain exactly what is going on. You get asked to always ask questions, but when you do you get told off as to why your asking so many questions??? Just because you are new you are expected to know every single thing within the first 2 weeks working there! Make the environment better so that...

      Show More
      Harrods2019-06-13
    • Helpful (3)

      "Worked in Harrods for 3 Years"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Ecommerce Support Analyst in Hammersmith, England
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I have been working at Harrods full-time for more than 3 years

      Pros

      1. Flexi-time policy is a great benefit if you work at the Hammersmith office. Although note that Heads of can override company policy when it comes to your accrued Flexi-time balance - so talk to your manager before hand to avoid confusion

      Cons

      1. Lack of career progression 2. A vertical organisational structure results in lengthy lead times and bureaucracy stunting ability for you to develop yourself as well as impacts the ability of the business itself to grow 3. Did not receive a PDP plan, nor ever had a 1-to-1 with my line manager 4. Managers and senior members receive undisclosed bonuses 5. Performance review: your score is decided before your actual...

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      Harrods2019-05-13

      Harrods Response

      May 24, 2019Head of Digital Technology

      Thank you for taking the time to leave feedback. It’s very disappointing to read your comments. We care deeply about our employees and have recently launched our people promise and values to support this. For us to enact change I would like to understand more detail about the negative ...

      Show More
    Found 565 reviews