Harrods Reviews

Updated Nov 26, 2021

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Found 1,140 of over 1,300 reviews

3.8
73%
Recommend to a Friend
77%
Approve of CEO
Harrods Managing Director Michael Ward
Michael Ward
470 Ratings
Pros
  • "Best place to work, Lovely management team, discounted food canteen and staff discount on most of things(in 112 reviews)

  • "good discount with your harrods rewards card(in 54 reviews)

  • Cons
  • "Managers are rude, hard to have relationships with clients if not in a boutique, very busy in the summer - long hours(in 54 reviews)

  • "Dysfunctional senior management team(in 26 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee

      Great place to work

      May 14, 2018 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Dynamic environment. Not too big to have management afraid of new ideas. Benefits are great. Some of the best people I have worked with.

      Cons

      Some people have been there for a long time and are adverse to change.

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    2. 4.0
      Former Employee, more than 3 years

      Positive reviews

      Dec 21, 2020 - Brand Manager in London, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      People Potential to grow Rotas flexibility Gift cards Discount

      Cons

      Long Working hours Staff cover

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    3. 4.0
      Former Employee, more than 3 years

      Great place to work if you want to excel on this field

      Nov 25, 2021 - Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      An inclusive environment with opportunities to grow and people that are involved in your development.

      Cons

      Staff discounts or benefits could be a bit more thoughtful.

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    4. 4.0
      Former Employee, more than 5 years

      Beauty therapist

      Nov 23, 2021 - Beauty Therapist in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Training in treatments Beautiful working environment Experience with the clientele Great and supportive colleagues to work with Staff discount and benefits Food hall Looks good in CV Big staff canteen with a lot of choices of food Getting discount on top of sale items Easy employment after gaining experience here I really enjoyed my time here despite the odd problems here and there. Definitely a great place to work at. I met so many wonderful people here.

      Cons

      Pay is not great. Not competitive wage at all. Expensive staff lunch Low on products all the time. Not getting deliveries on time. Expect staff to work and also keep track of stock but when you are back to back in treatments how is staff supposed to go and do stock count? Often staff would come in early to do training and lieu time are not given and it is also not paid for unless pushed for which surely we should auto be entitled to as these are done in our own time. Staff let go easily as you are easily replaced Bad tips It is a fast paced place. Before covid when back to back with 5mins turn over time sometimes it was hard to even go for a wee. Hard to progress so you will most likely just stay in that same position to the end of time.

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    5. 5.0
      Current Employee

      Hello

      Nov 21, 2021 - Missionary in Egham, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Everything that is wonderful in a job

      Cons

      Working hereNothing at all it’s great

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    6. 4.0
      Former Employee, less than 1 year

      Great Company

      Nov 20, 2021 - Technical Support Specialist in Creve Coeur, MO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Reasonable Pay, Great Benefits, Great Atmosphere and Culture

      Cons

      More assistance on complex issues

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    7. 5.0
      Former Employee, more than 1 year

      Great experience

      Nov 19, 2021 - Sales Associate in Knightsbridge, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice staff. Good hourly pay. Nice location

      Cons

      Strict but to be expected

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    8. 4.0
      Current Employee, less than 1 year

      good benefits

      Nov 18, 2021 - Stock Operative in Knightsbridge, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits for employeed all through the store including discounts up to 33% and some of restaurants around Harrods offer staff discount you just have to ask Incredibly nice area and place to work at!

      Cons

      No pay increase in 2021 due to Covid Got rid of majority of staff members once they got off furlough scheme, there is no feeling if stability There is feeling of progression in the roles, easy to go to management/team leader, however the money is not very exciting to take extra responsibilities for a small increase in the salary, despite all the perks and benefits of discounts for employees

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    9. 5.0
      Current Employee, more than 8 years

      Amazing company!

      Nov 15, 2021 - Operations Manager in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fantastic culture and values, really look after employees- very thorough reviews and clear career development- nuture and support career growth internally. Great Managers

      Cons

      Long retail working hours- difficult to juggle work/life balance

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    10. 4.0
      Current Employee, more than 5 years

      One of best in London

      Nov 13, 2021 - Manager in Knightsbridge, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      This a great work place with a big community feel, great benefits offered.

      Cons

      Work balance can be demanding to meet business needs.

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    Viewing 1 - 10 of 1,140 Reviews

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