Question 1

Does HGS pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, HGS employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at HGS. This rating has decreased by 1% over the last 12 months.

Question 2

How satisfied are employees working at HGS?

Accepted Answer

53% of HGS employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated HGS 3.1 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

Question 3

What are the top reviewed jobs at HGS?

Accepted Answer

Customer Service Representative (45), Customer Service Representative (CSR) (10), Customer Service (9), Team Leader (5), Technical Support Engineer (5), Customer Service Advisor (4), Process Associate (4), Senior Process Consultant (4), Analyst (3), Call Center Representative (3), Process Consultant (3), Sales Associate (3), Call Agent (2), Call Centre Agent (2), Claims Processor (2)

Question 4

What are the pros of working at HGS according to real employee reviews?

Accepted Answer

"Flexible time and work from Home" ((in 18 reviews)); "Good work environment and flexible" ((in 6 reviews)); "Good benefits" ((in 6 reviews)); "we are having good teams to face any kind of challenges" ((in 5 reviews)); "nice well place with good culture" ((in 4 reviews))

Question 5

What are the cons of working at HGS according to real employee reviews?

Accepted Answer

"It will be night shift and less salary" ((in 19 reviews)); "Less pay and bad influential people" ((in 16 reviews)); "Poor management" ((in 10 reviews)); "not the best training and managment" ((in 5 reviews)); "holidays booked way in advance are ignored until the last minute to only then be told no you can't have it then force you to take voluntary time off during quiet periods" ((in 3 reviews))

Question 6

What are the top reviewed HGS locations?

Accepted Answer

Toronto, Calgary, Waterloo, Winnipeg, Barrie, Charlottetown, Regina, Saskatoon, Scarborough, Windsor, North Bay, Dartmouth, Halifax, Grand Falls, Miramichi, Alberta Beach

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