Does HGS pay their employees well?

According to anonymously submitted Glassdoor reviews, HGS employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at HGS. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at HGS?

53% of HGS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HGS 3.1 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at HGS?

Customer Service Representative (45) , Customer Service Representative (CSR) (10) , Customer Service (9) , Team Leader (5) , Technical Support Engineer (5) , Customer Service Advisor (4) , Process Associate (4) , Senior Process Consultant (4) , Analyst (3) , Call Center Representative (3) , Process Consultant (3) , Sales Associate (3) , Call Agent (2) , Call Centre Agent (2) , Claims Processor (2)

What are the pros of working at HGS according to real employee reviews?

"Work from home was convenient" ((in 14 reviews)); "Good work environment and flexible" ((in 7 reviews)); "Good benefits" ((in 7 reviews)); "Good training and customer service experience" ((in 6 reviews)); "Many employees highlight supportive teams and a collaborative environment where ideas are taken seriously and you can learn fast" ((in 5 reviews))

What are the cons of working at HGS according to real employee reviews?

"It will be night shift and less salary" ((in 18 reviews)); "Less pay and bad influential people" ((in 15 reviews)); "Poor management" ((in 9 reviews))

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HGS

HGS Reviews

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3.3

53% would recommend to a friend

(228 total reviews)

37% positive business outlook

Ratings by category

3.4

Diversity and inclusion

3.1

Culture and values

3.1

Work/Life balance

2.9

Compensation and benefits

2.9

Career opportunities

2.7

Senior management

HGS has an employee rating of 3.3 out of 5 stars, based on 228 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

228 reviews

4.0

Jun 4, 2026

Good place for freshers with few downsides

Executive

Recommend

CEO approval

Business outlook

Pros

Good to work for freshers

Cons

Not that much cons there

1.0

May 29, 2026

Good work environment but high politics hinder growth

Process consultant

Recommend

CEO approval

Business outlook

Pros

Work and collegues are good

Cons

High politics and Not good for Career growth

4.0

Apr 24, 2026

Good Place

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Well Organised work place to start with

Cons

Possibility of growth is very limited.

Viewing 1 - 3 of 228 Reviews

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Good place for freshers with few downsides

Good work environment but high politics hinder growth

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